Ratings based on 963 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom albany ny

Woken up

Posted Apr 2, 2015
The luggage trolley needs oil! I was woken twice in the wee hours by the loud screeching from the wheels as it was pushed along the corridor on the second floor. Very annoying and unprofessional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pa

Posted Mar 31, 2015
Pros: friendly staff.
Cons: pillows to hard
clean, nice staff. This is my second time staying at this location. everything was great
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Provost, Alberta Canada

Hockey trip NYI

Posted Mar 29, 2015
Pros: Liked how handy the place is to get to and from
Cons: Could have a complimentary breakfast
Location: It was close to the hockey rink
Great location to get to and from Nassau Colesium, also had shopping centers close by and places to eat
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and close to shopping & restaurants

Posted Mar 17, 2015
Pros: Location away from big city
Location: Big Shopping mall, family restaurants
Staff was very helpful and friendly. Room was always clean though hallway carpets could use more vacuuming. Location of room was loud from being near vending and ice machine. Hallway noise noticeable on weekends.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Posted Mar 16, 2015
The hotel is a little bit about of the way and minimal, but it's very clean and the staff are exceptionally friendly and helpful. For the price, it's hard to beat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Hotel halls were somewhat clean, but considering the weather, is hard to keep up. Room was clean and comfortable, but the sink sucked.
1 out of 5
by A verified traveler

Terrible

Posted Feb 20, 2015
Just terrible experience, never again. Room is not clean, staff are rude, discussing bathroom that has hair everywhere.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Great location. Near plenty of stores and restaurants.
1 out of 5
by A verified travelerfrom ny

Slow service

Posted Feb 16, 2015
I had to wait 30 minutes to check in when there was only one other person in front of me. When I actually did get to check in the staff behind the counter couldn't find the room I booked in Expedia and actually asked me when did I book this room because they didn't have anymore. She gave me a double bed room instead of the king I booked she never said sorry or offered anything else for me. My fiance and I were very uncomfortable sharing a full side bed. One of beds was full of hair.
2 out of 5
by A verified travelerfrom Northeast

Just okay

Posted Feb 15, 2015
This hotel room was basic, the heating unit was noisey, the housekeeping could've been better, no breakfast. just okay