Ratings based on 971 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good value for price

Posted May 3, 2015
easy access, clean and comfortable room. friendly staff, very helpful.
1 out of 5
by A verified travelerfrom upstate ny

Staff only wonderful thing..

Posted Apr 28, 2015
Staff wonderful..room..sink not in bathroom.so you have people grabbing door handle after using toilet..handle not working..bulbs out..iron wires exposed leaked water on my dress..pillows like rocks. Tv remote takes a full minute to change channels...elevator making grinding noises.I usually do not like to say anything bad..but this hotel was bad. The great thing was staff. Also when onto site showed pool. No pool. No continental breakfast. .really!?
2 out of 5
by A verified travelerfrom F

Smokey

Posted Apr 27, 2015
Reserved a non smoking king size room. We got to the room and at the door was immediately smacked by the smell of smoke. The room as also two queen size beds not what I reserved and the bathroom looked very old. Once we checked out our clothes and belongings stunk of smoke.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Pros: Convenience to attractions/restaurants, option for pets
Cons: Additonal room amenities, very skimpy on wash up stuff, i.e. shampoo, soap
Location: Cradle of Aviation Museum/Nassau Coliseum/ Westbury Music Fair
Was an all non smoking hotel but the guest prior to us must have made an exception for themselves, room was definitely smoked in, I mentioned to management but declined a room switch
2 out of 5
by A verified travelerfrom albany ny

Woken up

Posted Apr 2, 2015
The luggage trolley needs oil! I was woken twice in the wee hours by the loud screeching from the wheels as it was pushed along the corridor on the second floor. Very annoying and unprofessional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pa

Posted Mar 31, 2015
Pros: friendly staff.
Cons: pillows to hard
clean, nice staff. This is my second time staying at this location. everything was great
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Provost, Alberta Canada

Hockey trip NYI

Posted Mar 29, 2015
Pros: Liked how handy the place is to get to and from
Cons: Could have a complimentary breakfast
Location: It was close to the hockey rink
Great location to get to and from Nassau Colesium, also had shopping centers close by and places to eat
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and close to shopping & restaurants

Posted Mar 17, 2015
Pros: Location away from big city
Location: Big Shopping mall, family restaurants
Staff was very helpful and friendly. Room was always clean though hallway carpets could use more vacuuming. Location of room was loud from being near vending and ice machine. Hallway noise noticeable on weekends.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Posted Mar 16, 2015
The hotel is a little bit about of the way and minimal, but it's very clean and the staff are exceptionally friendly and helpful. For the price, it's hard to beat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Hotel halls were somewhat clean, but considering the weather, is hard to keep up. Room was clean and comfortable, but the sink sucked.