Ratings based on 1,041 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Lovely hotel

Posted Aug 3, 2015
Spent 2 nights at the hotel and it was more beyond my expectations. Room was clean nothing to complain. Definitely will return.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Free self-serve coffee in lounge area all day/night was much appreciated.
5 out of 5
Recommended
for Families
by A verified traveler from State College, PA

Nice hotel, close to Malls and restaurants.

Posted Jul 28, 2015
Pros: The hotel is in a very good area. The room is big. It's not far from JFK airport.
Cons: The toilet is quite noisy.
Location: There are many Malls not far from the hotel.
I forgot my retainer and they keep it for me. I like that they provide free coffee for 24 hours. We stay there to pick up our family member from JFK airport, and it took us about 30 minutes to travel in the evening and 20 minutes to go to the airport in the morning.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel, close to shopping.

Posted Jul 24, 2015
Pros: Free parking, free 24-hr coffee in lobby, cleanliness.
Cons: I think it was overpriced by a good $30 or so
Location: The location is perfect and close to everything one would need: shopping, restaurants and just a few miles away from the beach.
Disappointed there were few cable channels, not allowing us to watch the soccer game the main reason we took that night off.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Nice hotel close to shopping and restaurants

Posted Jul 18, 2015
Pros: The location and cleanliness.
The hotel was clean and quiet. It is in a good location and very close to the mall, Target, Walmart, and many restaurants. My room was spotless and my stay there was pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Night Getaway

Posted Jul 15, 2015
I needed a room for one night. I checked in at 3:10 and was in my room within 10 minutes. I loved it. Very roomy, clean comfy and quiet. I loved the television channel selection. The hotel is located in a great spot. I'm familiar with the area so it was very convenient. I will definately come back to stay longer and I will refer some of my family and friends. Highly recommended
4 out of 5
Recommended
for Everyone
by A verified traveler from W

Home

Posted Jul 14, 2015
Very convenient to the highway and mall. Also, very close to my hometown. Definitely would stay there again
2 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Clean hotel, that's all

Posted Jul 8, 2015
Well, my experience here could be better if there was no leak or miscommunication among employees. I expected when they sent a security guy to check a leak(like lake, no literally), he only CHECKED OR JUST SAW (not investigation) and left. Then came back with towels. Left the towels with me and gone. I had to clean the lake MIDNIGHT. What surprised me the most is nobody knew what happend last night at the desk. No memo. They didn't even know I was going to pay in cash at the end of stay. They once charged on my card, which I seriously reminded them not to do it since it's international and especially Japanese yen is week. There was no apology, no explanation, no smile. Employees could be more friendly. But the room is clean. That's very important. That's why I didn't give a 0 star.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
Pros: comfortable beds and convenient location.
Cons: There was trash behind the sink. Housekeeping could be a little more attentive. We would have preferred rugs in the room for a more home feel.
Our hotel experience was fine. The room was small but since there were 3 of us, it was large enough not to feel too crowded. The bathroom just had a tub and toilet. The sink was outside of the bathroom in the hallway. That was odd and inconvenient. There was very little closet space. The beds were small but comfortable. The air conditioner was working well and it was comfortable in our room. There was some trash behind the sink so I believe that housekeeping could be better. The furniture was newer but still seemed a little cheap. The rooms had floors instead of carpet so that made it seem a bit sterile. We felt the room reminded us of a dorm room due to the vinyl floors, layout and small size. Overall, it was fine for the small amount of time we spent there as we really just slept there.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Hotel close to Roosevelt Field

Posted Jul 4, 2015
My family and I were pleased with what we paid for our room. This hotel is close to a variety of restaurants and one of the largest malls in the country.