Ratings based on 182 Verified Reviews
They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler
Excellent for the price
Posted Jan 13, 2013
Very clean rooms Great breakfast Nice location, not to far from Chicago For the price, definitely recommended!
4 out of 5
Recommended
for Everyone
by A verified traveler
Good deal for the price
Posted Jan 23, 2013
Overall a good experience. The front desk staff was not very helpful with a parking lot issue we had. Nice variety of tea and coffee. Good breakfast. Comfortable beds with great pillows. Nice clean bathroom, although, there was no overhead fan in the bathroom to keep the mirror clear. All in all, a good deal for the price.
1 out of 5
Not Recommended
for Everyone
by Angrycustomer from MI
Very poor customer service!!!
Posted Jan 6, 2013
We booked 1 room with 2 double beds (3 people) through Expedia which was confirmed. When we checked in at the hotel, we were told there was only 1 room left with only 1 double bed. The front desk person and the supervisor we talked to over the phone said they CAN'T HELP and CAN"T DO ANYTHING ABOUT IT! The supervisor even hung up on me. Our reservation was in the hotel's computer. (In fact they had 5 similar rooms available! This was heard when he talked to his manager and when he communicated to Expedia). We ended up with one person sleeping on the floor! They don't know what customer service is! Can't believe this happened in the US!
5 out of 5
Recommended
for Families
by A verified traveler
Posted Jan 19, 2013 on Hotels.com
5 out of 5
Recommended
by Brandi from Caseyville, IL
very nice breakfast was great
Posted Jan 18, 2013 on Hotels.com
We had a very lovely weekend in Chicago!!
5 out of 5
Recommended
by basketball mom
Posted Jan 12, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler
Great place
Posted Jan 9, 2013
We appreciated as a family the care and attention we received.
5 out of 5
Recommended
by Wendy
Great stay in a nice area
Posted Jan 5, 2013 on Hotels.com
We were in Chicago to help our son move to a new apartment so we only had a short visit but our stay at Hampton Inn was very enjoyable, the room was beautiful and very clean, we took advantage of the recommendations for local restaurants from Hotels.com and had a good dinner and the complimentary breakfast the next morning was great! Will definitely stay again on our next visit to see our son.
4 out of 5
Recommended
for Shopping
by A verified traveler
Posted Jan 19, 2013 on Hotels.com
4 out of 5
Recommended
by mark
Nice hotel
Posted Jan 18, 2013 on Hotels.com
Nice hotel butthere was not anything around it within walking distance