Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Tarafrom Lincs

Comfortable stay

Posted Dec 2, 2014 on Hotels.com
Great stay at the Grasshopper - the room was lovely and comfortable and the staff very friendly. Food reasonable. The building itself has lots of character.
5 out of 5
Recommended
for Business Travelers
by SIMONfrom Devon

Hop now to the Grasshopper!!

Posted Nov 10, 2014 on Hotels.com
I travel alot and spend around £6k per month through hotels.com, staying in pubs, chains and boutique hotels here and in Europe. I don't usually rate many hotels as they are all very similar - usually something lets them down - but The Grasshopper succeeds on everything important; food, comfort, room quality, reception, architecture, surroundings and proximity to London. Cannot recommend it highly enough (especially Samantha who was a very good front of house!).
5 out of 5
Recommended
for Business Travelers
by Chrisfrom Manchester

Best Hotel (Pub) South of London

Posted Oct 27, 2014 on Hotels.com
One of the best hotel stays I have ever had.. and it was a PUB! this is my second time as the first stay was so good. Well rested for work the next day. Perfect!
5 out of 5
Recommended
for Business Travelers
by martynfrom essex

Very nice

Posted Sep 21, 2014 on Hotels.com
Stayed at the grasshopper for a night after visiting hever castle.great location about 15 min from the castle.staff are very welcoming. The rooms are very clean and tidy.dinner was good but breakfast was superb nice and old fashioned. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fab hotel

Posted Aug 31, 2014
Fantastic, friendly staff! Gorgeous hotel Great breakfast!
4 out of 5
Recommended
for Personal Event
by Jacquifrom London

over night stay

Posted Aug 27, 2014 on Hotels.com
When we returned to the hotel at 01.00 in the morning, the key we had did not work. My phone was almost dead but I managed to get the porter who let us in the lock was faulty. Over all it was a good stay . Price wise it was over priced. The food was good and the service was ok.
3 out of 5
Recommended
for Business Travelers
by Kenfrom Coventry

Staff good, room tired

Posted Aug 25, 2014 on Hotels.com
Excellent customer service but stayed in an outside room which was certainly past it's best. Bathroom modern and recently fitted but furniture and general condition of bedroom was low.
4 out of 5
Recommended
by A verified traveler

Totally unique

Posted Aug 14, 2014 on Hotels.com
Second stay and I really love this place. Makes a real change from the big chains with a very personal service and a bit of old Egnlish character. I will definitely be back again.
3 out of 5
Recommended
by Ameliafrom Brasschaat

Goed

Posted Jul 17, 2014 on Hotels.com
Goed maar geen kamer in hotel zoals gevraagd
4 out of 5
Recommended
for Business Travelers
by Derek pennfrom Beverley

Poor service

Posted Jun 20, 2014 on Hotels.com
When I checked in I had to wait as only one member of staff who was dealing with someone else after 10 mins I was dealt with but told that no room service was available no cask back at the bar and amazingly no breakfast before 8am the hotel is 30 miles from London and I believe that a lot of guests will be travelling to London the next day as I was so I had to leave at 7am I asked if I could order a continental breakfast but was told no we cannot do anything before 8am the hotel was a fantastic old building but the service let it down badly I had had a drink on the evening and left my table at 9-30pm the glass was still there when I passed the table in the morning!