Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

VERY Good!

Posted Mar 21, 2015 on Hotels
VERY good!
Comment from Hotel Management
Jun 6, 2015 by Masuda Mohamed, Hotel Management
thanks
4 out of 5
Recommended
for Couples
by Jaytesh from Johannesburg

The Amazing Rex

Posted Mar 19, 2015 on Hotels
Nice Hotel clean spacious and close to waterfront
Comment from Hotel Management
Jun 6, 2015 by Masuda Mohamed, Hotel Management
Hi Jaytesh, Many thanks for the lovely comments. We look forward to welcoming you back.
3 out of 5
by A verified traveler from New York, NY

No shower!

Posted Mar 18, 2015
Cons: Needs a shower!
Location: Perfect location
The hotel was very nice. Room was clean enough although we had to ask for toilet paper and the toilet ran if you didn't flush it right. The room was very small. The worst part is there was no shower, just a bath! It was very bizarre and very hard to get clean/wash my hair without even a hand shower. Possibly the suites/bigger rooms had a shower? The breakfast was fabulous and the location was perfect - very close to the waterfront.
Comment from Hotel Management
Mar 31, 2015 by Masuda Mohamed, Hotel Management
Hi Erin, Many thanks for your comments. My sincere apologies for any inconvenience caused. However I will most certainly pass your comments onto the owners for consideration. I am glad to hear that you have enjoyed our breakfast offering. We look forward to welcoming you back.
4 out of 5
Recommended
for Couples
by Floriana from Catania

Ottima posizione, servizio discreto.

Posted Mar 6, 2015 on Hotels
La struttura si trova a due passi dal waterfront, stile moderno,camere pulite e colazione abbondante. La nostra esperienza non e' stata una delle migliori, poiche' ci hanno assegnato una stanza che non rispettava le caratteristiche da noi scelte in fase di prenotazione e nonostante le nostre lamentele, nessuno si e' premurato di sostituirla.
Comment from Hotel Management
Jun 6, 2015 by Masuda Mohamed, Hotel Management
Hi, My sincere apologies for the inconvenience caused. I can assure you that this is not the standard of The Rex Hotel and I will most certainly address the issue. We do hope that you will consider staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wezembeek-Oppem (Belgique)

Absolument fabuleux !

Posted Feb 20, 2015
Pros: Tout.
Cons: Rien, c'était parfait.
Location: Très bien stué à quelques pas du Waterfront et de ses restaurants et boutiques. A voir : the Heads, les châteaux de Noetzie beach,le lagon.
Nous avons été impressionnés par la qualité de toutes les prestations de l'hôtel et par son architecture. De plus, il est merveilleusement situé à quelques pas du Waterfront et de tous ses restaurants.
Comment from Hotel Management
Apr 1, 2015 by Masuda Mohamed, Hotel Management
Hi Benoit, Many thanks for writing a review and thank you for choosing to stay with us. I am delighted to hear that you enjoyed your stay and we look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful modern hotel

Posted Feb 15, 2015
Friendly check in, amazing room and hotel. 100% recommend!
Comment from Hotel Management
Mar 12, 2015 by Masuda Mohamed, Hotel Management
Dear Guest, Thank you for posting a review. I am happy to hear that you enjoyed your stay with us. Thanking you in advance for your recommendations. We look forward to welcoming you back. Kind Regards, Masuda Mohamed General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

A nice hotel however

Posted Jan 29, 2015
Pros: A great breakfast, a comfortable bed, safe underground parking and clean rooms..
Cons: Install a shower in all rooms.
Location: Great location with restaurants and bars in easy walking distance.
We enjoyed our stay at the Rex however I don't recommend the standard room which only has a bath, no shower. It was brought to our attention by reception that this fact was advertised on their web site. True however we failed to see this before booking. Apart from this everything else was great.
Comment from Hotel Management
Mar 12, 2015 by Masuda Mohamed, Hotel Management
Dear Brian, I am delighted to hear that you have enjoyed your stay with us. We look forward to welcoming you back in the not too distant future. Kind Regards, Masuda Mohamed General Manager
5 out of 5
Recommended
for Couples
by Gary from East London

Excellent

Posted Jan 14, 2015 on Hotels
Services was great, hotel absolutely beautiful.
Comment from Hotel Management
Apr 18, 2015 by Masuda Mohamed, Hotel Management
Dear Gary, Many thanks for your kind words. We look forward to seeing you soon again. Kind Regards, Masuda Mohamed General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great location and very modern

Posted Dec 27, 2014
Pros: Very modern, large rooms (although we did book one of the one bedroomed apartments). Underground parking included in price paid. Location, Location
Cons: Nothing I can think of.
Location: Marina - shops/restaurants, Featherbed Cruise, Local Craft Market, Knysna Heads driving/cruise. Thessen Island restaurants/shops within a short drive
Been to Knysna now on many times, stayed in various types of accommodation within the town, very impressed with this hotel, ideal for walking around town, the marina and it's location is great, ideal for walking to many of the towns restaurants' and bars. Would certainly recommend this hotel. Staff were really helpful, breakfast was fine although there are many cafe's around the hotel should one want any alternative breakfast, although what we had was fine.
Comment from Hotel Management
Mar 12, 2015 by Masuda Mohamed, Hotel Management
Dear Yvonne, Thank you for posting a review. I am happy to hear that you enjoyed your stay with us. Please do come and visit us on your next trip to the Garden Route. Kind Regards, Masuda Mohamed General Manager
5 out of 5
Recommended
for Couples
by Fabio S. from Curitiba

Ótima localização e estilo!

Posted Sep 27, 2014 on Hotels
Muito legal esse hotel. Adoramos! O estilo é contemporâneo e bem iluminado. Possui uma enorme garagem no subsolo (grátis). Elevador com comandos um pouco confusos mas de boa qualidade. Achei o pé-direito das suítes um pouco alto demais, ficaria mais aconchegante se o forro tivesse 2,5m, mas acho que tinha 3m. O chuveiro era de teto e a água vinha lá do alto (3m) sem a opção de ducha inclinada. O Wi-fi é grátis mas só 100Mb por dia por dispositivo. Achamos pouco, pois usamos o maps e acabou logo. Deviam liberar sem limite. As suítes luxo possuem uma pequena cozinha, (compramos comida no Woolworths e no Spar do Knysna Mall e o café da manhã foi na própria suíte). No geral eu recomendo! Mas sugiro levar uma lona preta e fita adesiva para tampar as janelas do banheiro e da sala para o corredor interno, pois não há cortinas e a claridade entra no quarto e a privacidade da sala fica comprometida.
Comment from Hotel Management
Apr 18, 2015 by Masuda Mohamed, Hotel Management
Dear Fabio, Thank you for your comments. With regards to the windows, the owners are in the process of having blinds fitted to prevent the light from shining through. We look forward to welcoming you back. Kind Regards, Masuda Mohamed General Manager