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Room type

Standard Room (King)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family Room (1 King and 4 Bunk Beds)

Max Occupancy: 6 guests (up to 5 children, 2 infants)

Family Twin Room (Quad)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Family Room (Quad King)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Family Double Room

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Standard Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Honeymoon Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Family-friendly hotel with 2 outdoor pools and full-service spa

Location

This family-friendly Wilderness hotel is located in the historical district, within 2 mi (3 km) of Victoria Bay Beach and Wilderness National Park. Garden Route Botanical Garden is 9.5 mi (15.3 km) away.

Hotel Features

2 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 155 rooms offer comforts like Select Comfort beds and premium bedding, plus WiFi and satellite TV. Room service, coffee makers, and in-room massages are among the other amenities available to guests.

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Hotel Amenities

Hotel Amenities

The Wilderness Hotel features a full-service spa, 2 outdoor swimming pools, a sauna, and a steam room. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

This family-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

The Wilderness Hotel has designated areas for smoking.

  • Free breakfast
  • Free self parking
  • Free WiFi
  • Restaurant
  • Full-service spa
  • Number of outdoor pools - 2
  • Number of bars/lounges - 3
  • Poolside bar
  • Fitness facilities
  • Children's club (surcharge)
  • Children's club
  • Supervised childcare/activities (surcharge)
  • Sauna
  • Steam room
  • Rooftop terrace
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Free parking nearby
  • Coffee/tea in lobby
  • Spa treatment room(s)
  • Spa services on site
  • Meeting rooms 7
  • Babysitting or childcare (surcharge)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Billiards or pool table
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Terrace
  • Garden
  • Barbecue grill(s)
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Luggage storage
  • Designated smoking areas
  • Number of buildings/towers - 1
  • Number of floors - 2
  • Total number of rooms - 155
  • Tennis on site
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pools
  • Refrigerator (on request)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking, Free parking nearby

Room Amenities

  • WiFi (surcharge)
  • Sleep Number by Select Comfort mattress
  • Room service (limited hours)
  • Satellite TV service
  • Premium TV channels
  • Refrigerator (on request)
  • Premium bedding
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • In-room childcare (surcharge)
  • In-room massage available
  • Hair dryer
  • In-room safe
  • Free toiletries
  • Iron/ironing board (on request)
  • Desk
  • Air conditioning
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Where to Eat

Guests are offered a complimentary full breakfast each morning.

The Wilderness Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

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Nearby Things to Do

2 outdoor swimming pools are on site along with a sauna and a steam room. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

Only service dogs are allowed

No rollaway/extra beds available

No elevators

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Fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • A 1 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: ZAR 150 per vehicle (roundtrip)
  • Late check-out fee: ZAR 300
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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