Classic Double or Twin Room | Free WiFi

Reviews of Ariston

3 out of 5
Ariston
Via Roma 82, Bolzano, BZ

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 177 reviews" "
Rating 8 - Good. 70 out of 177 reviews" "
Rating 6 - Okay. 50 out of 177 reviews" "
Rating 4 - Poor. 18 out of 177 reviews" "
Rating 2 - Terrible. 6 out of 177 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krysty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Salman

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel which is not as advertised. Room smelled like cigarettes, no elevator no restaurants, limited parking. area around the hotel is very sketchy. Felt like a pay-by-the-hour hotel, left after 10 minutes. Felt very unsafe with my family and left and they wouldn't refund me despite it being only 10 mins between checking in and deciding not to stay there.
Stayed 1 night in Mar 2023

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

A

Stayed 1 night in Jun 2022

8/10 Good

Celso, Londrina

Traveled with family
Liked: Property conditions & facilities
Was ok. The manager is very friendly and helpful
Stayed 2 nights in Jun 2022

6/10 Okay

Michelle, Chicago

Stayed 1 night in Jun 2022

4/10 Poor

Sonia

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The water pressure is very bad, and the sink is too small. When attempting to wash the face the entire bathroom got wet. The AC doesn’t work and the room gets very humid
Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new and clean
Good Hotel. very new and clean
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
I would skip this one. Haha.
If you have other options, I'd skip this one. Lots of complaints (such as actual glassware, like a wine glass, being "forbidden" in the room due to possible breakage. Really. In Italy wine glasses are not allowed? Haha. Also be sure to argue for the free parking stated in the description, otherwise they will not give out the free pass and will charge you. Basically, unless you get very lucky, there is not free parking, or even parking near the property. So, you have to demand the free parking pass, as they initially will tell you it is not available. We also witnessed 2 other guests arguing with desk staff about various issues, which should have been a red flag. On the plus side it was fairly cheap, but the rooms are super small for more then 1 person.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Redelijk
Redelijk hotel, alles netjes en schoon maar erg harde bedden en een klein hard kussen. Prima voor een nachtje maar daarna snel weer verder
Stayed 1 night in Jul 2021

4/10 Poor

Mitsuru

Wifi is not working in the room, which is crucial for everyone today...
Stayed 5 nights in Jul 2019
Response from Jo on Aug 9, 2019
wifi sta nel corridoio quindi o funziona per tutti o per nessuno, Probabilmente è il suo device che ha dei problemi dato che nessun altro s'è lamentato

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Brendan

Disliked: Room comfort
Basic with no parking.
Only very limited parking and we were told by reception to drive around and look for on street parking bays that were free - non were available, all were resident permit parking only. When we returned we were told that we could park in the hotel garage for €15 but this had to be paid in cash (why)?!! Room is clean but very basic, won’t be staying at the Hotel Ariston again. Poor value for money.
Stayed 1 night in Oct 2018
Response from Jo on Oct 29, 2018
non vendiamo stanze e non posti macchina. Forniamo agli ospiti contrassegni per parcheggiare gratuitamente. Abbiamo gli impianti sportivi vicini con 400 posti, ma non riservati. Chi vuole la comodità del garage chiuso paga. E' per chi può. Anche noi preferiamo non avere più ospiti come Lei . Vogliamo ospiti soddisfatti

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty riverside hotel
Pretty location, easy to walk to city centre or train station, and the staff were SO helpful. Convenient for many places to eat and drink.
Stayed 3 nights in Oct 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice clean room. Friendly staff but limited front desk availability
Stayed 1 night in Sep 2018

6/10 Okay

Chun Tou A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

2/10 Terrible

Massimiliano

Disliked: Staff & service, room comfort
No air conditioning and was very very hot! No bar, smelly and completely without any service including no bar for breakfast. Not nice area even if walking distance from centre
Stayed 1 night in Aug 2018
Response from Jo on Aug 24, 2018
siamo in riva al fiume a fianco alla pista ciclabile Giudizio rabbioso e poco obiettivo che denota insodisfazione personale Consiglio di scegliere un 'altra struttura

6/10 Okay

Edward

Liked: Cleanliness, room comfort
European trip
Was a one night stopover on a tour of Europe, hotel was not open until 2pm not staffed 24hrs
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Best of high prices not too far out of the centre.
Stayed 5 nights in Jul 2018

8/10 Good

Mudassar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay, not extraordinary
Worst ever breakfast experience
Response from titolare on Apr 22, 2018
da noi non ha fatto colazione. E' andato nel bar sotto l'hotel. Tutte le nostre stanze sono vendute senza colazione. Poco obiettivo . Dispiace

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dry clean and a friendly staff.
Stayed 1 night in Nov 2017

6/10 Okay

Elisabetta, Reykjavik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff

6/10 Okay

Verified traveler

Disliked: Staff & service
Bolzano, Northern Italy
Our room was updated, clean and sophisticated. Small lobby also new looking. Men (not staying at hotel??)seemed to hang around outside the hotel door. There were a couple of stores beside hotel. The neighborhood apart from that seemed OK with some breakfast and meal options.

8/10 Good

Mark, Eugene, oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bolzano
Loved Bolzano

8/10 Good

Ken, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but parking is a problem
This is a nice hotel, but it is in a busy area. The receptionist was a pleasant, helpful fellow. The room was nice. It had a great shower, bed and TV. Hallway light switches were a bit difficult to find and some other hotel residents plus myself just walked the hotel corridors in the dark. I don't believe there was an elevator. Although the hotel was on a busy road out front, most of the rooms opened to a quiet residential area out back. I had a pleasant evening. The major problem is parking. I circled the area for nearly an hour trying to find a place to park. There were other cars also waiting - but they were waiting for an illegal spot to open up, so I was at a disadvantage. However, parking seems to be a major problem for all of Bolzano.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
4 bed room
the room was quite small for 4 people, but clean .

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Matthias

Stayed 1 night in Sep 2023

10/10 Excellent

Azim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Fredrik

Traveled with family
Liked: Cleanliness, staff & service
A simple accommodation, but clean.
Stayed 2 nights in Jun 2023

10/10 Excellent

Carsten, Veksø Sj

Liked: Cleanliness, staff & service, property conditions & facilities
All good and to expectations
Stayed 1 night in Jun 2023

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Giuseppe

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

GIUSEPPE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in online, tempi ridotti alla reception, personale cortese e competente
Stayed 3 nights in Dec 2022

8/10 Good

bruno

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok pulizia. Migliorabile il riscaldamento
Stayed 2 nights in Dec 2022

8/10 Good

Pierpaolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Peter Frisk

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Lars

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A decent hotel for a short stay. No breakfast
Stayed 1 night in Jul 2022
Response from Jo on Jul 19, 2022
Buongiorno, veramente abbiamo un bar sotto l'hotel a fianco alla porta d'entrata, oltre a diversi caffè intorno all'hotel che sta in zona pieni di servizi Lei poi ha prenotato senza colazione

4/10 Poor

Tina

Stayed 1 night in Jul 2022
Response from Jo on Jul 18, 2022
siamo molto dispiaciuti che il nostro hotel completamente rinnovato non vi sia piaciuto . Avremo gradito di sapere in cosa possiamo migliorare. Grazie comunque e cordiali saluti Jo

8/10 Good

Niels

Stayed 1 night in Jul 2022

4/10 Poor

PETER

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Bei unserer Ankunft waren die Türen verschlossen, da das Hotel erst um 14.00 Uhr die Türen öffnet. Nach langer Autofahrt blieb uns nichts anderes übrig als uns auf einer Bank vor dem Hotel auszuruhen.. Nach einer Nacht haben wir unseren Aufenthalt abgebrochen. Es gibt bessere Hotels, vor allem solche die Ihre Gäste willkommen heißen und nicht vor verschlossenen Türen stehen lassen.
Ausruhen nach langer Autofahrt auf einer Bank vor dem Hotel bis die Türen aufgeschlossen werden
Stayed 2 nights in Jun 2022
Response from Jo on Jul 21, 2022
Buongiorno, mi dispiace moltissimo se lei era stanco dal viaggio , ma quando lei ha prenotato ha visto gli orari di check in. Anche se la porta fosse aperta lei non poteva entrare in stanza alle 14,00. Il nostro hotel è sempre pieno e gli ospiti escono verso le 11,00. Le stanze vanno pulite e sanificate e le ragazze che lavorano non sono macchine come lei forse pensa.

6/10 Okay

daniele

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Struttura al passo con i tempi, tecnologica e moderna. Personale, a parte un signore/ragazzo dell'accoglienza e un altro signore(forse proprietario) che ci ha accolti la sera e la mattina seguente, con gentilezza e professionalità, per il resto poco cortese ma anche poco preparato sulla situazione della gestione delle stanze e del pagamento
Stayed 2 nights in May 2022

10/10 Excellent

MARCO

Stayed 1 night in Mar 2022