Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
4.0 Room cleanliness
3.3 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Getaway With Friends
by BB

We left early

Posted Nov 13, 2012 on Hotels.com
This hotel advertises free Internet, but there is only wireless at the front desk (not even the whole lobby) and the LAN cable in the room did not work with our computer (despite our computer working with 42 other hotels LAN in the past year.) They had no tech support available, but did offer to rent us a hotel computer for (expensive) JPY/day. Additionally, the room was stuffy and smelled of smoke, despite being on a no-smoking floor. After the first day here we decided to cut our losses and move to another hotel.
5 out of 5
Recommended
by David

Posted May 14, 2012 on Hotels.com
Very good from the time of check-in to check-out.
4 out of 5
Recommended
by A verified traveler from Jacksonville, FL

Everything you would expect

Posted Mar 6, 2011
I have stayed at many different hotels in Japan, Keio Plaza Hotel Hachioji was on the high end of what you expect at a four star hotel. The staff was courteous and helpful. The hotel was clean and in a good location for shopping and restaurants. It is easily accessible by the Narita Limozine Bus.