Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from DC

No, not near a beach.

Posted May 27, 2014
Pros: The free breakfash was better than most hotel free breakfasts - especially like real fresh bagels, not the ones out of the frezzer.
Location: If you need to be near Westfield NJ, this is the place to be. Otherwise the location is nothing special. The nearby 9/11 memorial is dignified.
If you have to be in this part of NJ, this is a nice sort of reasonably priced hotel to stay in. It is a high cost area, so the price is a little high compared to hotels in other area.
5 out of 5
Recommended
for Everyone
by Dean

Pleasant experience, relaxing and comfortable.

Posted May 21, 2014
I loved the quaint setting and the wonderful hotel décor. What a beautiful part of town. The staff was very friendly and accommodating. The hotel has been remodeled beautifully but kept the ambiance. I will stay here again if ever in the area.
4 out of 5
Recommended
for Everyone
by Bill

Nice comfortable hotel.

Posted Apr 14, 2014
Pros: Location.
Cons: lighting in the rooms.
Located right in downtown Westfield. Convenient parking. Walking distance to bars and restaurants. Very European in style - cozy and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would stay here again.

Posted Mar 14, 2014
Pros: Location and the fact the breakfast was included.
Cons: The breakfast, especially the host. She was either no where to be found or sitting in the corner behind the buffet picking her face, etc.
Location: Many restaurants and bars in walking distance as well as shopping. Everything from Claire's to Lord and Taylor.
This hotel was rather dated. It however is clean and provided the things I needed. The beds were comfortable, the wi-fi worked. They had a free breakfast which is nice. It wasn't the best of breakfasts in this price category. The location is great. Plenty of stuff within walking distance. I was nervous about being next to the commuter rail, but it never bothered me.
5 out of 5
Recommended
for Everyone
by Linda from Oklahoma

Excellent staff, service and breakfast.

Posted Jan 8, 2014
Pros: Good service, good location, good breakfast.
Cons: Can't help that the railroad is so close (it is a blessing and a curse).
Location: Nice restaurants...close to good shopping.
When we called ahead, we had a pleasant answer. When we arrived, we had good service. At breakfast, we had good service all three days.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2013
Heater in room wasn't working, and there was no maintenance man on duty (Saturday night). Other than that I plan to stay here again.
4 out of 5
Recommended
for Everyone
by Pamela from North Carolina

Location, location, location!

Posted Oct 29, 2013
Pros: The staff was excellent. I felt welcomed and well treated.
Cons: I would have loved a European style personal shower head. That's it. Otherwise the towels were ample and thirsty, room and bath clean and pleasant.
Location: Excellent restaurants in walking distance. Train station for transit to NYC in walking distance.
This was a 50th high school reunion and it was important to be right in town and the Westfield Inn filled the bill. Our room, which we secured back in the spring, was small but certainly adequate, clean, and comfortable for what we needed...sleep at night! It also featured a sauna and we took advantage of that. The free continental breakfast each morning was just right for hungry travelers...eggs, sausage, pancakes etc or cereal, fruits, yogurt and a selection of baked products, juice and coffee.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice room and comfortable bed.

Posted Oct 12, 2013
Pros: Excellent location and price was right.
Cons: Only downside was free breakfast which was awful...frozen eggs, frozen hash browns and frozen sausage.
Only downside was free breakfast which was awful...frozen eggs, frozen hash browns and frozen sausage.
4 out of 5
Recommended
for Everyone
by Mike from Sydney NSW, Australia

good staff

Posted Jul 11, 2013
Pros: convenience to downtown
Location: excellent
Stayed here as an alternative to staying at Newark and we are 2 adults and 2 teenage kids. Very helpful front desk staff, very courteous and pleasant to deal with. Close to all downtown facilities and bus or train into NYC is almost at the door. Room was comfortable, décor was a little tired but was reasonable value overall. Breakfast was average.
4 out of 5
Recommended
for Everyone
by A verified traveler

Rock-solid, good value for the area.

Posted Sep 26, 2012
It's a great little place, tucked away in Westfield and delivering a lot. This one does not conform to the Best Western stereotype. I was in the area on business and would happily stay again.