Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
Pros: Easy access from I-90 and 20 mins from downtown Cleveland; room very clean/neat, nice cheaper/close option for Cleveland overnight stay.
Experience was fine for cheaper overnight alternative close proximity stay for Cleveland overnight trip. Easy access to downtown via I-90.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Clean, Inexpensive, Helpful staff

Posted Jul 10, 2014
Pros: We felt like we were getting service from staff who wanted to please us.
Location: Shopping Mall about a mile away has plenty of good restaurants.
Room had been fairly recently remodeled. At check-in - they noted that we had three of us in the room, and notified housekeeping to bring extra towels since they usually set up for only two. Had pre-paid for two nights, but turned our we only needed one night. Called Expedia who called the Inn who approved a refund for the second night. Left some property in the room when we left. Called again. They confirmed they had it and arranged to have it shipped home to us the next day.
3 out of 5
Recommended
for Everyone
by Pat from Ohio

Okay room for the price

Posted Jun 2, 2014
Pros: Clean, updated, price
Cons: Blankets on bed, better mattress, mini refrig in all rooms
Location: Close to Crocker Park outdoor mall. Nice area.
The staff were great - very friendly and helpful! The room was basic, clean, and updated. The reason I rated the room okay was because we only 2 towels sets, no kleenex, no warm blankets, and a lumpy bed. If you are looking for a decent room at a good price, Red Roof fits the bill. It works for one night, but for longer stays I would stay somewhere else.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, slight problem w early AM maintenance

Posted May 30, 2014
The rooms were fine, but one morning loud maintenance on the parking lot right outside our rooms started before 6:30 AM. The front desk manager did give us a coupon for our next visit but said they couldn't take anything off the bill.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was OK

Posted May 19, 2014
Pros: It is 30 min to University Circle
Cons: For a non-smoking only room, it sure smelled like old smoke in there.
The room was a little musty. For a non-smoking only room, it sure smelled like old smoke in there.
4 out of 5
Recommended
for Everyone
by Robin from Michigan

Close to expressway

Posted May 19, 2014
Pros: Expedia
Cons: Tile in bathroom needs to be cleaned/replaced around the stool area.
Location: Was here on business and so did not do site seeing.
This hotel was convenient to the location I needed to go to and close to the expressway which made it ideal. Room was clean and comfortable with a handicap accessible bathroom which I didn't need but would be great for someone who did. Fairly quiet and so had no problems with others in the hotel. Good value.
5 out of 5
Recommended
for Everyone
by A verified traveler

CLOSE TO LAKE

Posted May 18, 2014
THE STAY WAS FOR WORK AND IT RAINED ABOUT EVERY DAY O COULDEN'T DO ANYTHING
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice, clean hotel at reasonable rate

Posted May 11, 2014
Hotel staff was very friendly, rooms were very modern and clean
4 out of 5
Recommended
for Everyone
by Cheryl from Ohio

Close to highway and Shopping.

Posted Apr 29, 2014
Nice price, very affordable for lengthy stay. The only drawback was not being able to make a left hand turn onto Crocker Rd.
4 out of 5
Recommended
for Everyone
by Grandma Laura from Huntington Beach CA

Met All the Basic Needs

Posted Apr 27, 2014
Pros: Free WiFi was a plus.
Cons: No room service was a negative.
Location: Was there for a family event. Location was ewxcelent for that purpose.
Met all the needs for a comfortable night sleep. Clean, friendly staff.