Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Try harder!

Posted Mar 2, 2015
This is less than the normal Four Seasons Hotel. It's the little things that make staying at a Foyr Seasons special however Westlake falls short. For example the room we first checked into smelled like cigarettes. Yuck. The cream for the in room coffee was curdled as they forgot my morning paper. The hallway had not been vacuumed for 2 days as I walked by the same piece of trash the entire weekend. The pay per view movie didn't work in the room. Just basically lack luster. Please Four Seasons. try harder.
5 out of 5
Recommended
for Everyone
by A verified traveler

Get away with daughter

Posted Feb 23, 2015
Spa was excellent! Food was dvine! Hotel was beautiful!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom VD, Glendale, CA

Excellent get away!!

Posted Dec 20, 2014
Excellent front desk people!! Make you feel welcome!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Perfect stay

Posted Dec 7, 2014
Staff could not be more professional and attentive
4 out of 5
Recommended
for Families
by Arielafrom Thousand Oaks

Disappointed

Posted Dec 6, 2014 on Hotels.com
The stay was nice but the room was too crowded for a family with 2 children. They called us to clean our room, we had a dog with us. I explained that I'll need to be out with the dog while they clean the room, they said no problem just to give them 5-10 min. When I called for room service they said they'll be there in 5-10 min. So I went out with my dog, 40 minutes later I came back to the room they still weren't there! I called to cancel the room service then they asked me if they can come later around 7 or 8 p.m. I said I wasn't going to walk out with my dog again.Bad service!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2014
Very relaxing and comfortable place to cone bavk to aftet a dsy in LA. Love sitying by fureplace in the bar!
5 out of 5
Recommended
for Business Travelers
by Laurafrom Westlake Village

Always a pleasure

Posted Nov 24, 2014 on Hotels.com
What a gorgeous hotel, never to disappoint.
5 out of 5
Recommended
for Families
by Ronafrom Malibu, CA

The best choice!

Posted Nov 21, 2014 on Hotels.com
I had to leave my home for a few days due to some messy construction and I thought the best place to run away to was The Four Seasons and I was right! My daughter had just had surgery to repair a broken knee-cap and on crutches. As soon as we arrived there was a wheel chair waiting and we were able to book a handicap-access room. Could not have been as comfortable in my home! The service and the staff were wonderful and so helpful, we didn't want to leave!!!
4 out of 5
Recommended
for Families
by Anthonyfrom Atlanta

Noisy Elevtor

Posted Nov 15, 2014 on Hotels.com
Very noisy. Won't stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Posted Nov 12, 2014
Wonderful experience. Beautiful grounds. Very relaxing.