Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby Best Hotel EVER from C
Beautiful HotelPosted Oct 13, 2013
Everything about the Westlake Inn is fabulous. From the staff to the beauty of the room.
for Everyoneby George from UK
A bit differentPosted Sep 19, 2013
Pros: The layout.
Cons: Can't think of anything.
We stayed in a Lake View room overlooking the lake. Unusual layout, but very attractive.
for Everyoneby patricia
Love love lovePosted Feb 21, 2013
Pros: Fireplace and grounds
Cons: When I called to make a reservation the lady who answered my call.
Location: Best location beautiful well maintained grounds
Beautiful room and grounds, highly recommended. The staff I met while at the hotel were fabulous, unfortunately the reservation person when I called almost convinced me I didn't want to return but glad I did.
for Everyoneby A verified traveler
Hotel with lots of activitiesPosted Oct 4, 2012
Pros: cleanliness and politeness of staff
Cons: breakfast was weak
I didn't realize there was a golf course next to it.
for Everyoneby Don from San Gabriel Valley
Excellent value for the pricePosted May 30, 2012
Pros: The grounds and beautiful
Cons: Nothing to complain about
Location: Good central location if you are doing business in the San Fernando Valley and/or Ventura or Oxnard
Excellent value for the price. The grounds around the hotel are beautiful. Golf Course, lots of flowers and lakes, and interesting fountains ect.
for Everyoneby Laura from Ohio, USA
Nice stay.Posted May 9, 2012
Pros: I loved the grounds -- very lush & beautiful.
Cons: Continental breakfast -- very skimpy.
Location: The hotel is well-located: We were able to visit a winery, tour the Getty Villa, walk on the beach in Malibu & hike in the mountains.
This was a very pleasant hotel -- the grounds were beautiful & the accommodations were very comfortable. I highly recommend!!!
Recommendedby A verified traveler from Bergen County, NJ
A great place - you would think the price was double!Posted Nov 30, 2011
grounds are beautiful. rooms very spaciuos and relaxing. only negative comment i can think of is the room service menu should have more of a variety and there should be a bar available after 10PM (outside of the night club) for the no longer 23 year old GUESTS. Outside of that - ENJOYED THE STAY VERY MUCH!
Not Recommendedby A verified traveler from Manhattan Beach, CA
In general, yuck.Posted Sep 16, 2011
Ranking my grievances: 1. Ants in room. In bathroom. On desk. Climbed onto room service tray. 2. Light bulb at desk burned out. I replaced with bulb from nightstand. 3. In room movies not accessable. It took about an hour and 2 calls to the front desk to resolve. 4. No parking attendant or anyone else when I arrived at 7:30pm. No one at front desk. No one anywhere. Eventually I found someone to check me in. 5. Dog barking in nearby room after 11 pm. Ended after 20 minutes or so. 6. Picked up in room magazine and BIG cookie crumbs tumbled off. Not my cookies.
Not Recommendedby A verified traveler from Anchorage, KY
Not Impressed with ServicePosted Jun 30, 2011
It is a shame that this nice hotel has basic travel flaws. The main problem is their lack of wireless access and the fact that the staff doesn't care whether it inconveniences you or not. I phoned 7 times, visited the lobby twice, had my husband call to convince them that we needed the direct line to the person in charge of tech, spent an hour and a half on the phone with them about the situation ... and still no results. The staff was indifferent all the way up to the manager, Jennifer, who was suppose to phone me in the morning prior to my departure and has yet to call to apologize for the problems (it has been 3 days). The gentleman at the front desk who checked me out of my hotel didn't even have the decency to ask how my stay was. Other small problems were that I had to phone to request my room be cleaned, an hour wait for dessert to be delivered, and the cookies (averaging $5 a pop) we waited an hour for were not freshly made nor quality in their taste. A shame for how much they cost. I will not be returning and will not be recommending this location not because of the small problems but because of the way I was treated - indifferently.
for Familiesby A verified traveler from Portland, OR
A little bit of paradisePosted Jun 28, 2011
This "hotel" has an exceptional quality and atmosphere. I say "hotel" because it is actually comprised of several buildings, each with a small courtyard, around the beautiful grounds. Everything we experienced was top notch. I can't wait to go back.