Presidential Suite, 1 King Bed, Balcony, River View (Adults Only) | In-room safe, desk, laptop workspace, soundproofing

Reviews of Sheraton Athlone Hotel

4 out of 5
Sheraton Athlone Hotel
Gleeson Street, Athlone, Westmeath

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1003 reviews" "
Rating 8 - Good. 252 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just staying for a quick night stopover, but fit the bill. Rooms were clean and quiet, free parking in the garage, and walkable to breakfast in the morning.
Stayed 1 night in Mar 2024

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Padraig

Stayed 3 nights in Feb 2024

4/10 Poor

Ireneusz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We got a very ugly room, the service was also bad, we had a 2 2 family room and every day we got only 3 towels, and everything in the room was for 3 people, even though we reported this fact, nothing changed until the end of our stay. There is a lot of mold in the bathroom, holes, lamps falling off. Generally poor. For much less money you can get a better hotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and always find the staff friendly and helpful, the hotel clean, dinner, shopping and parking are available onsite. A quick swim if you have the inclination. What more could you ask for!
Stayed 1 night in Feb 2024

10/10 Excellent

jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good all round I felt
Stayed 1 night in Jan 2024

10/10 Excellent

Delma

Traveled with partner
Liked: Amenities
Great hotel and staff so friendly. Excellent breakfast buffet with something for everyone. Dinner menu food in restaurant could do with bigger portions but not a big issue. Excellent hotel and would recommend staying here.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic Hotel, a true GEM right smack in the middle of Ireland - from check in (daytime front desk lady was AMAZING, so kind) - such a pleasure to walk into a hotel and feel welcomed. The room was outstanding and so well looked after. Breakfast the next morning was again - 10/10 - lovely surroundings and food was delicious with great variety. One final mention to the lovely lady who checked us in - January 10th @ 1:30ish, after a lot of driving it was such a nice welcome you gave to us... We really appreciated your kindness. I hope we see you again! Thank you, Sheraton, Athlone, for such a lovely stay. We will definitely be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍🙏🙏🙏👍
Stayed 1 night in Nov 2023

8/10 Good

Madeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christmas atmosphere
Stayed 3 nights in Nov 2023

10/10 Excellent

MR G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing weekend enjoyed at the Sheraton Athlone Hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandra

Bathroom was very dimly lit. Room was. a good size and staff was great.
Stayed 1 night in Nov 2023

4/10 Poor

Richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was good. Staff were nice. Breakfast was good. Food from the bar was terrible. Fish (and chips) was really dry. Gym facilities were old and not well maintained. Pool was fine but was the coldest hot tub I've ever experienced. It was warmer in the pool. Most of the electronic lockers also didn't work. I think I tried 10 before 1 worked. Saw others struggle too
Stayed 1 night in Nov 2023

10/10 Excellent

Terena

Traveled with family
Had an excellent time, food, service and room were all excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Aishling

Stayed 1 night in Nov 2023

8/10 Good

Sinead

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, food very good
Stayed 1 night in Nov 2023

10/10 Excellent

Ger

Stayed 1 night in Nov 2023

10/10 Excellent

Madeleine

Stayed 2 nights in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2023

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Nice room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Rooms, Somewhat Unfriendly Staff
It's a nice chain hotel in a good location. Staff at front desk seemed a little unwelcoming on arrival. The room was nice, but took a trek and multiple elevators to get to. Good for a one-nighter.
Stayed 1 night in Oct 2023

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good , very good location close to Athlone Town Centre. Food very good but a little expensive. we were a little upset that the late night bar for those staying in the hotel closed at 1am. i could not even order a drink up to my room
Stayed 3 nights in Oct 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pauline

Stayed 1 night in Oct 2023

10/10 Excellent

Eugene

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very central, with great hotel, would definitaly stay there agai
Stayed 3 nights in Oct 2023

10/10 Excellent

Lila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Oct 2023

8/10 Good

Orla

Stayed 1 night in Sep 2023

10/10 Excellent

SHARON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely fabulous stay! The front desk staff were very helpful in finding our way to the parking with the construction happening out front. Breakfast was delicious. A big room, excellent facilities, and friendly people. Highly recommend! Look forward to coming back.
Stayed 1 night in Sep 2023

6/10 Okay

melody

Traveled with partner
No hair dryer in room, foreign maids couldn’t speak English, bathroom sink plugged up, front reception desk doesn’t answer phone. Lack of American style service we expect at an American brand Sheraton Hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Gavan

Stayed 1 night in Sep 2023

6/10 Okay

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Excellent hotel in an excellent location. Went for a night of socialising in Athlone with friends and this hotel was perfect. Location was within walking distance to all main pubs and restaurants. Highly recommended
Stayed 1 night in Sep 2023

10/10 Excellent

Olayinka

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

JoAnne

Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom floor was dirty otherwise great place.
Stayed 1 night in Sep 2023

10/10 Excellent

Eoghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Great staff and location
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and lovely staff
Stayed 2 nights in Aug 2023

4/10 Poor

Donald

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Over priced,smelled like stale beer and cigarettes cob web on ceiling in bath room over sink,decorated in the 80s,view out window of rooftop and neighbors dumpster, no info on tv guide channel
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Very comfortable rooms, lovely hotel, good gym, parking was included also
Stayed 2 nights in Aug 2023

2/10 Terrible

ROBIN

Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

10/10 Excellent

sharon

Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms and pool
Stayed 1 night in Aug 2023

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super, clean comfort
Excellent service. Super clean. Restaurant service was a little slack…it was slow as kitchen was ‘backed up’ we were told…. and our waiter was young & inexperienced. But, apart from that, everything was excellent. Service, friendliness, parking, location were all super.
Stayed 2 nights in Aug 2023

6/10 Okay

william donald, huddersfield

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
They called on Friday before my arrival on Sunday to confirm the booking. Later that evening I got an e-mail (to my work e-mail) saying the booking was cancelled. Not much fun when you only find out on the late evening before departure. They wouldn't answer calls to the hotel, their "system" hasn't yet responded to e-mail enquiry about it now 2 weeks ago. Fortunately it hadn't actually been cancelled as I found out on my arrival at 9:10pm. Reception staff failed to comprehend so I continued to settle into the room and had food in their restaurant. Food was good, Guinness not so good but it is a hotel rather than one of the many fabulous pubs in Athlone. Tuedsay I confronted an English speaking individual on reception regarding the cancellation & distress but they really didn't care. Restaurant staff however were very pleasant and helpful. Didn't even look at the pool/spa/gym. Breakfasts were pretty good. I would recommend eating, drinking and enjoying the town in the evenings.
Stayed 5 nights in Aug 2023