Restaurant

Reviews of Hampton Inn Fall River/Westport

2.5 out of 5
Hampton Inn Fall River/Westport
53 Old Bedford Rd, Westport, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 437 out of 863 reviews" "
Rating 8 - Good. 304 out of 863 reviews" "
Rating 6 - Okay. 82 out of 863 reviews" "
Rating 4 - Poor. 30 out of 863 reviews" "
Rating 2 - Terrible. 10 out of 863 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Traveled with group
Good location for our needs.
Stayed 1 night in Mar 2024
Response from ker on Mar 19, 2024
Hi Clive, thank you for your positive feedback! We're glad to hear that our location met your needs. If there is anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

MEAGAN R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice front desk
Stayed 1 night in Mar 2024
Response from ker on Mar 15, 2024
Hi Meagan, thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our front desk Staff nice. Your kind words mean a lot to us and we look forward to welcoming you back again soon!

10/10 Excellent

Alexandria

Stayed 1 night in Mar 2024
Response from Kyle Asst General Manager on Mar 8, 2024
Really appreciate the rating, Alexandria. If there are any details you’d like to share about what we are doing well, we’d love to learn more!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were exceptionally helpful. Rooms were clean and very comfortable. Will definitely come back.
Stayed 1 night in Feb 2024
Response from ker on Feb 22, 2024
Hi Andrew! Thank you so much for your kind words about our front staff and comfortable rooms. We're thrilled to hear that you had a great experience with us. We can't wait to welcome you back in the future!

8/10 Good

Mark

Stayed 1 night in Feb 2024

10/10 Excellent

Yvette

Stayed 1 night in Feb 2024
Response from ker on Mar 26, 2024
Hi Yvette, thank you so much for the amazing 5-star review! We are thrilled to hear that you had a great experience with us. We appreciate your support and hope to continue providing excellent service to you in the future. Thank you for choosing us!

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hotel stay pool and hot spa. Room were very lovely. Quiet for sleeping and bathroom very nice. Breakfast was nice too. Hotel staff very wonderful. Just off the highway made it easy to come and go
Stayed 2 nights in Feb 2024
Response from General Manager Hampton Inn - Westport MA on Feb 8, 2024
Your satisfaction is our biggest concern, so we're proud to know that we've delivered on our promise! We all look forward to your next visit. Thank you for staying with us!

8/10 Good

Catarina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager Hampton Inn - Westport MA on Feb 2, 2024
Thank you kindly, for taking the time to give us your thoughts! We hope to see you soon!

8/10 Good

Zachary, South Dartmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager Hampton Inn - Westport MA on Jan 25, 2024
Thank for taking the time to give us your thoughts!

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from General Manager Hampton Inn - Westport MA on Jan 7, 2024
It's wonderful to hear of your satisfactory visit! Thank you for the feedback, and we'll see you next time!

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023
Response from General Manager Hampton Inn - Westport MA on Jan 7, 2024
We're glad you were comfortable and happy! Thanks for staying with us!

10/10 Excellent

Kathleen

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly and helpful. This is also a pet-friendly place,and my companion loved it. The location was great for using local roads, so if coming in on Rte 24 South, get off at Exit 14 rotary Fall River/President Ave/Eastern Ave and use Rte 6 East or West. Using Exit 15 from Rte 24 to I95 forces crossing 4 lanes of 195 East inn less than a mile to get to the exit for Hampton Inn.
Stayed 2 nights in Dec 2023
Response from General Manager Hampton Inn - Westport MA on Dec 31, 2023
We're so glad that you and your fury friend enjoyed the time on our property! We look forward to a future stay, when we can welcome you both back!

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from General Manager Hampton Inn - Westport MA on Dec 31, 2023
Thank you for taking the time to provide this feedback!

10/10 Excellent

Eleomar

Stayed 2 nights in Dec 2023
Response from General Manager Hampton Inn - Westport MA on Jan 25, 2024
Thank you for staying with us!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great people!
Stayed 1 night in Dec 2023
Response from General Manager Hampton Inn - Westport MA on Dec 31, 2023
Thank you kindly! Hope to see you soon!

10/10 Excellent

TERESA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF! SO FRIENDLY! THIS IS OUR SECOND STAY & WE WILL DEFINITELY BE GOING BACK!
Stayed 1 night in Dec 2023
Response from General Manager Hampton Inn - Westport MA on Dec 10, 2023
The team here at Hampton Fall River/Westport will be thrilled to know that you were comfortable! We'll see you next time!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at the front desk
Stayed 1 night in Dec 2023
Response from General Manager Hampton Inn - Westport MA on Dec 10, 2023
Thank you for taking the time to give us your thoughts! We hope to see you again on a future trip to the area!

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Nice Motel with a great breakfast!
Stayed 2 nights in Nov 2023
Response from General Manager Hampton Inn - Westport MA on Dec 4, 2023
Thank you for taking the time to give us your feedback!...We hope to see you soon!

10/10 Excellent

Joana

Stayed 1 night in Nov 2023
Response from General Manager Hampton Inn - Westport MA on Dec 31, 2023
Your feedback is greatly valued, thanks for staying!

6/10 Okay

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager Hampton Inn - Westport MA on Nov 24, 2023
Thank you for taking the time to give us your feedback. We hope to see you again!

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pillows were not very comfortable
Stayed 1 night in Nov 2023
Response from General Manager Hampton Inn - Westport MA on Nov 14, 2023
We apologize for the uncomfortable pillow situation that you encountered. However, it's good to hear that the stay was otherwise satisfactory. We hope to see you again soon!

10/10 Excellent

Karen

Stayed 1 night in Nov 2023
Response from General Manager Hampton Inn - Westport MA on Dec 10, 2023
Your feedback is so greatly appreciated! Thank you for staying with us!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return again
The time from check in with the friendliest desk clerk, amazing floor staff, great continental breakfast, and simple checkout, the stay was perfect.
Stayed 1 night in Nov 2023
Response from General Manager Hampton Inn - Westport MA on Nov 14, 2023
Wow! We are so glad you were thoroughly satisfied on this visit to the property! Our staff will be proud to know that they showed their warm hospitality. We appreciate you taking the time to give us your thoughts. Thank you for staying with us!

10/10 Excellent

Marina Rocha

Traveled with partner
Liked: Amenities
Was amazing night, gonna came back for sure
Stayed 1 night in Nov 2023
Response from General Manager Hampton Inn - Westport MA on Nov 6, 2023
Great to hear! We'd love to have you back in the near future, thank you for staying with us!

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
BEST STAFF EVER...SO FRIENDLY CAN'T WAIT TO COME BACK!
Stayed 1 night in Nov 2023
Response from General Manager Hampton Inn - Westport MA on Nov 6, 2023
We love to hear of your thorough satisfaction! Thank you for staying with us... can't wait to have you back!

8/10 Good

Elvia

Stayed 1 night in Nov 2023
Response from General Manager Hampton Inn - Westport MA on Nov 24, 2023
Thank you for taking the time to score you visit! We appreciate your feedback!

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager Hampton Inn - Westport MA on Nov 3, 2023
Thank you for your review! We hope to see you soon!

10/10 Excellent

rui

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.breakfast was good.rooms are clean
Stayed 1 night in Oct 2023
Response from General Manager Hampton Inn - Westport MA on Nov 3, 2023
We're so glad to hear that your stay was clean and comfortable! Thank you for taking the time to give us your thoughts!

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty and had not been cleaned. There was urine in front of the toilet and the floors were dirty. I spoke to the manager and he did not responvery well. The hotel overall is dirty and in need of mai tenance and deep cleaning.
Stayed 2 nights in Oct 2023
Response from General Manager Hampton Inn - Westport MA on Oct 23, 2023
It's unfortunate to hear of your unsatisfactory in-room experience, We sincerely apologize for any shortcomings in regards to our housekeeping process. This type of guest feedback is nearly unheard of, so we hope you don't consider it a reflection of our operational standards. When your concerns were expressed at the desk, the matter was addressed immediately. We are so sorry that you felt the wording of that interaction should have been different. Thank you for your feedback.

6/10 Okay

Chris

Traveled with family
Hotel was dated, not particularly clean in the common areas. Was definitely not worth $330 for a night.
Stayed 1 night in Oct 2023
Response from General Manager Hampton Inn - Westport MA on Oct 23, 2023
It saddens us to hear that you weren't satisfied with your experience. This is certainly a rare occurrence, so we hope you'll return again to find your expectations have been met. Thank you for taking the time to respond!

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager Hampton Inn - Westport MA on Oct 21, 2023
Thank you for taking the time to give us your thoughts! We hope to see you again soon!

10/10 Excellent

Julie

Stayed 1 night in Oct 2023
Response from General Manager Hampton Inn - Westport MA on Oct 21, 2023
Thank you for taking the time to give us your thoughts! we hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy road trip
Comfortable clean room good breakfast. We are Hampton inn fans. Great for a road trip hotel
Stayed 2 nights in Oct 2023
Response from General Manager Hampton Inn - Westport MA on Oct 12, 2023
We love to hear that everything was satisfactory! Thank you for taking the time to give us your thoughts!

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One week stat
We really enjoyed our stay. Clean rooms, great food and really nice staff.
Stayed 6 nights in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Oct 12, 2023
Wow, what a pleasure it is to hear of your thorough satisfaction! The property's hard-working staff will be proud to know they've succeeded in their efforts to make you comfortable!

10/10 Excellent

karen

Stayed 1 night in Oct 2023
Response from General Manager Hampton Inn - Westport MA on Oct 31, 2023
Thank you kindly for your review!

10/10 Excellent

Joseph, Wading River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an Excellent stay I would definitely stay here again
Stayed 2 nights in Oct 2023
Response from General Manager Hampton Inn - Westport MA on Oct 8, 2023
It's wonderful to hear of your satisfaction! Thank you for staying with us!

8/10 Good

Jeff

Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Oct 23, 2023
Thank you for staying with us!

10/10 Excellent

Tashula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Good friendly staff.
Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 25, 2023
Our goal is to make you as comfortable as possible! We're glad to have made it easy for you. Thank you for staying with us!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast at any Hampton Inn yet!!! Very friendly, courteous staff, super comfy and clean!
Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 25, 2023
We appreciate the kind words! Our team works tirelessly towards our goal to be the best in the brand, and we're glad that was the case on your recent trip! Thank you for taking the time to give us your thoughts. We hope to see you soon!

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 22, 2023
Thank you for taking the time to give us your feedback! We'd love another chance to host you in the near future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 17, 2023
Thank you for staying with us and for taking the time to give us your thoughts! We hope to see you again!

10/10 Excellent

Jeffrey

Liked: Amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 17, 2023
Your feedback is greatly appreciated! We hope to see you soon!

2/10 Terrible

Noah

Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Oct 8, 2023
It looks like we missed the mark this time around, and we apologize for any shortcomings on our behalf. Thank you for taking the time to give us your feedback. We hope to have another chance to show our commitment to your satisfaction.

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 17, 2023
Thank you for taking the time to give us your thoughts!

10/10 Excellent

Deborah

Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Oct 8, 2023
Thank you! We hope to see you soon!

10/10 Excellent

Jane

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a designated area for pets to relieve themselves.
Stayed 5 nights in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 17, 2023
We are glad to hear that our property suited your needs! Please join us again on a future trip!

8/10 Good

johnny

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 2 nights in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 8, 2023
Thank you for your gracious review! We hope to see you again in the near future!

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 7, 2023
Thank you for staying with us!

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 7, 2023
Thank you for your review! We hope to see you soon!

10/10 Excellent

CARLOS

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the part that they have an indoor swimming pool And lots of parking spots.
Stayed 1 night in Sep 2023
Response from General Manager Hampton Inn - Westport MA on Sep 7, 2023
We're glad to hear that our amenities were of adequate use to you on your recent trip! Thank you for staying with us!