Ratings based on 245 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Excellent hotel stay!!

Posted Sep 3, 2014
Staff were so nice especially Yvette and Darryl.. They were so helpful and polite.., the hotel was clean and comfy.. The hot free breakfast was awesome... Will stay here again
Comment from Hotel Management
Sep 8, 2014 by Christopher, Hotel Management
Hey NOLA Gyrl! Thanks for sharing your great experience with our future guests! I'm so happy to hear that Yvette and Desmond took excellent care of you and you enjoyed your Breakfast on the Bayou. We can't wait to see you next time! Christopher Anderson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice convenient friendly hotel

Posted Aug 29, 2014
Nice and convenient hotel with very helpful, friendly staff. We originally went there planning on doing a swamp tour but couldn't contact the company we wanted to. Yvette on the front desk suggested somewhere else and rang and organised it for us and we had a great time. The hotel was very clean, the staff very helpful, perfect for our needs!
Comment from Hotel Management
Sep 8, 2014 by Christopher, Hotel Management
Well if we don't know anything else, we certainly do know Swamp Tours and we're ALWAYS happy to get our guests down to the bayou to learn and experience how important our natural resources are to our state and country. Thanks for sharing your great experience and for highlighting Yvette, she's a wonderful and sweet person who is always ready to help. We hope to see you again so you can continue to explore our rich cultural history! Christopher
4 out of 5
Recommended
for Families
by A verified traveler

Comfy Stay

Posted Aug 27, 2014
Location: We drove to the zoo and aquarium.
With the exception of the pool being cloudy this motel was clean and comfortable with friendly, helpful staff. The free hot breakfast was fantastic both mornings we stayed!
Comment from Hotel Management
Aug 28, 2014 by Christopher, Hotel Management
Hey thanks for sharing your great experience! We love being called clean, comfortable and friendly:) I'm sorry about the pool not being sparkling. We were having some issues with it but I'm happy to report it's back to crystal clear blue and as relaxing as ever. Thanks again and we can't wait to see you again next time! Christopher
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Out of the city but convenient.

Posted Aug 25, 2014
Very friendly team. Excellent hot breakfast included.
Comment from Hotel Management
Aug 28, 2014 by Christopher, Hotel Management
Thanks Ian, I'm happy to hear you enjoyed your Hot Breakfast on the Bayou. We'll stay friendly...you just keep coming back! Christopher
1 out of 5
by A verified traveler from Tx

O'MY

Posted Aug 18, 2014
Pros: The staff member at the front desk.
Cons: Probably need to rip out some walls and carpet on the first floor, that may help with the smell.
Location: not much
So from the outside this hotel looks great. On the inside it looks nice too when you walk in. We got to our room and it was just so dank and smelly we had to change rooms. The guy at the front desk gave us another room without any conmplaints and apologized. We went to the other room and it was about the same. Smelt of mold. I'm pretty sure this hotel probably got flooded out during ike, rita, and/or katrina. But I don't think they did enough to get rid of all the water. Both these rooms were on the first floor, I guess we could of asked for the second floor to see if it was any different but we didn't/
Comment from Hotel Management
Aug 22, 2014 by Christopher, Hotel Management
Dtazzman please accept my sincerest apologies for not providing you with a great experience. I'm deeply saddened to hear you encountered a less than desirable smell in both rooms, this is certainly an isolated incident and I can assure you between my Heart of House Team Leader and myself we are in our guest rooms everyday to ensure the utmost quality for our guests. Just for your information and that of our future guests, the Westwego area did not flood during any recent major hurricane although I do greatly appreciate your honest feedback and review. Christopher
5 out of 5
Recommended
for Everyone
by A verified traveler from Centre Hall, PA

Nice Hotel

Posted Aug 18, 2014
Pros: We didn't find anything wrong with this hotel everything was great from the front desk to breakfast.
Location: The location was out of the city but was close to the swamps and Bayou. Even though the hotel wasn't located in the city the drive wasn't that far.
The front desk was very helpful in directing us to the hotel late at night.
Comment from Hotel Management
Aug 19, 2014 by Christopher, Hotel Management
Thanks for sharing your great experience with our future guests Smith. I'm happy to hear we got you to us easily! Until next time, Christopher Anderson General Manager
5 out of 5
Recommended
for Families
by A verified traveler from New Whiteland, IN

Great hotel close to French Quarter/New Orleans

Posted Aug 18, 2014
Pros: Cleanliness and modern
Location: Close to everything that was important to us--10 miles or less and interstate easy access.
It was such a relief to pull up to a hotel that had been brought into the current dates. Staff was so helpful and friendly--helped with things to see and places to eat while traveling with a teenager. Housekeeping was really unbelievably helpful and caring. Clean, clean, clean and modern.
Comment from Hotel Management
Aug 22, 2014 by Christopher, Hotel Management
Thank you so much for sharing your wonderful experience with our future guests Teresa. I'm delighted to hear that you found our Heart of House Team to be helpful and caring, I also believe this but they are most often the team that goes unnoticed for the hard work they do each and everyday, so thank you for highlighting them:) I'm also happy you enjoyed our decor, it was personal and designed largely by my team and I to reflect our New Orleans rich culture and history. We're so glad you enjoyed it and can't wait to see you again soon! Christopher Anderson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from mobile, al

excellent stay

Posted Aug 14, 2014
Pros: cleanliness and comfort
Cons: everything was very nice
Location: we drove into New Orleans. I didnt see anything to do near the hotel. but that made it a very quiet area.
super clean quiet hotel. wonderful breakfast. friendly staff. small but nice pool.
Comment from Hotel Management
Aug 19, 2014 by Christopher, Hotel Management
Hey thanks ljm for sharing! It sounds like you enjoyed your experience and we'll see you back soon! Christopher
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2014
Very clean and comfortable room. Breakfest was also great. Beats eating out.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth

Good hotel for quick stops for the night or alone

Posted Aug 2, 2014
Not close to much but convenient to get to and from the airport and down town. One side faces a gas station parking lot, can be a little noisy for light sleepers. Overall clean and the staff was friendly.
Comment from Hotel Management
Aug 5, 2014 by Christopher, Hotel Management
I'm glad to hear you found our hotel to be convenient to what you needed. I actually learned from a guest that we are exactly 11 miles from the Airport and the French Quarter...does it get any better than that? We'll see you next time! Christopher