Ratings based on 154 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Oregon
Family visitPosted Oct 20, 2014
Comfortable, clean, quiet, welcoming, Friendly staff. Convenient location
for Everyoneby A verified traveler from elizabethtown, pa
Nice hotel,convenient.Posted Sep 18, 2014
The hotel and staff were really nice. The tv didn't have a lit of channels or options to watch when at the hotel. Hotel is conveniently located & Affordable
for Everyoneby A verified traveler from Fort Myers
too soft pillowsPosted Sep 12, 2014
Pros: easy to find
Cons: see comments in experience
how about just one nice firm pillow. leave the nice fluffy ones for people who like fluffy ones ... but a firm one for those of us with bad backs ???? please?
Recommendedby Lisa from Wheat Ridge, CO
Posted Jul 19, 2014 on Hotels.com
My children and I were very comfortable. I am a single mother with 2 children and I felt at ease entering and leaving the hotel.
Recommendedby Bob Boyle from Wheat Ridge\, CO
Posted Jul 17, 2014 on Hotels.com
Very appreciative of the trouble you took to track me down to tell me that my granddaughter had left a small purse in the room with some money in it - THANKS MUCH
Recommendedby A verified traveler
Hot TubPosted Jul 16, 2014 on Hotels.com
Controls for the hot tub did not work. Needs repair.
for Everyoneby A verified traveler
Posted Jul 12, 2014
Clean,quiet and wonderful bed. Would stay there again.
by A verified traveler from MONTANA
GRADUATIONPosted Jun 25, 2014
Pros: THE BREAKFAST, THERE WERE LOTS OF CHOICES, THE ROOM WAS GOOD SIZED, THE BED WAS COMFORTABLE. WE ALSO LIKED THE REFRIGERATOR IN THE ROOM.
Cons: I THINK THE CHECK-IN STAFF NEED SOME TRAINING IS WELCOMING GUESTS & HANDLING PROBLEMS IN A BETTER WAY. THE ROOMS SHOULD BE VACUUMED DAILY.
IT WAS DISAPPOINTING FROM THE GET-GO. AT CHECK-IN OUR DAUGHTER & HER HUSBAND CHECKED IN WITH US AS THEY ALSO HAD RESERVATIONS. THE FRONT DESK PEOPLE GOT OUR ROOMS MIXED UP BECAUSE WE HAD THE SAME LAST NAME, THEN GOT GROUCHY AT EACH OTHER IN FRONT OF US, THE ROOM WAS OK, THE CARPET WAS NOT VACUUMED THE WHOLE TIME WE WERE THERE, (4 DAYS), THE ONE BRIGHT SPOT WAS THE GAL THAT DID THE BREAKFAST, SHE WAS CHARMING, HELPFUL & FRIENDLY. I DID ENJOY THE BREAKFAST, THERE WERE A LOT OF CHOICES. NEXT TIME WE COME TO DENVER WE WILL STAY AT THE HOTEL ACROSS THE STREET THAT WE STAYED AT LAST TIME. IT WILL BE WORTH THE EXTRA MONEY, THEIR FRONT DESK SERVICE IS TOP NOTCH.
by A verified traveler from Missoula, MT
Not worth the $20/night savingsPosted Jun 24, 2014
I was quite disappointed with this hotel. A few years ago I stayed at the Holiday Inn across the street, but when I saw descent reviews I thought it was worth saving nearly $100 for our 4 night stay to attend my university graduation. When we first arrived, they got our credit cards and rooms mixed up; but more importantly their professionalism in handling the situation wasn't what was expected. A guest should never be made to feel that they have come at the end of your bad, busy day. Professional hotel staff make you feel that you are the first customer of their shift! When we arrived in our rooms, the housekeepers had left rags in our room. Throughout our stay, our drinking cups were never replaced and our ice bucket was never emptied or at least a new bag was never provided. The facility itself was alright, but definitely needs a furniture and bedding update. The pool's chlorine level was nearly toxic. Only 1 out of 4 mornings that I got breakfast actually had adequate food (every other morning seems to have run out at varying points of the service). Just little things that keep adding up. Sadly I do not believe I will ever return to this hotel. For $20 more per night, I could have had service that most travelers are used to.
for Business Travelersby Katy from Greeley
Posted Jun 11, 2014 on Hotels.com