BBQ/picnic area

Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
675 Fort Henry Rd, Triadelphia, WV

Reviews

8.2

Very Good

Rating 10 - Excellent. 294 out of 669 reviews" "
Rating 8 - Good. 222 out of 669 reviews" "
Rating 6 - Okay. 74 out of 669 reviews" "
Rating 4 - Poor. 53 out of 669 reviews" "
Rating 2 - Terrible. 26 out of 669 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabrielle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Super comfortable beds, I slept like a baby!
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Gabrielle,We are delighted to hear that you found our hotel clean and enjoyed a comfortable sleep in our beds. Guest satisfaction is our top priority, and we strive to provide a cozy environment for all our visitors. Should you have any future accommodation needs, please feel free to reach out to us directly for assistance.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Diane, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

TERRY, READING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello TERRY,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another amazing stay.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello Carol,We're thrilled to hear you enjoyed your stay with us! Our team looks forward to welcoming you back soon for another fantastic experience.

4/10 Poor

Brooke

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 10, 2024
Hello Brooke, We're sorry to hear that your experience didn't meet expectations. Please reach out to us directly with any specific feedback so we can address your concerns and improve our services.

2/10 Terrible

Melissa

Rom wasn’t cleaned when showed up. Pool smelled like Sewer and hot tub not working. Think should get some kind of refund
Stayed 2 nights in Mar 2024
Response from Manager on Apr 9, 2024
Hello Melissa, We appreciate you sharing your experience and apologize for any inconvenience. Your feedback is valuable, and we encourage you to reach out to management directly to discuss this matter further. We strive to address all guest concerns and enhance the overall guest experience.

10/10 Excellent

Steve A

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient to the interstate, property is a bit 'tired' from the outside, but clean and generally updated on the interior. Good value for a short stay.
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Steve A,We appreciate your feedback on your recent stay with us. Our team is glad to hear you found our hotel clean and updated on the interior. We constantly strive to provide a great value for our guests. Should there be any concerns, we recommend reaching out to our management team for further assistance.

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello Brandi,We are joyful to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another enjoyable experience.

10/10 Excellent

Justine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything I needed to enjoy my stay.
Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
Hello Justine,We are delighted to hear that our hotel's convenient location enhanced your overall experience. Your satisfaction is our priority. Thank you for choosing to stay with us, we hope to welcome you back soon for another enjoyable visit!

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Melissa, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any further details about your stay. We value your feedback and would appreciate the opportunity to address any concerns you may have.

8/10 Good

Kayla

Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Kayla, We appreciate you choosing our hotel for your stay! We hope to welcome you back soon to exceed your expectations.

8/10 Good

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was delicious! 😋 The room was nice & clean, but the bathroom was small and narrow.
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Hello Juanita,We are delighted to hear that you enjoyed the delicious hot breakfast during your stay. We appreciate your feedback regarding the room and bathroom size; it's valuable for our continuous improvement efforts. Thank you for choosing our hotel, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Heather

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room and bathroom were very clean. The breakfast was excellent according to my husband. Unfortunately, the hot tub is not working at the time of our stay, but we understand those things things happen.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Heather,We're delighted that you found the room and breakfast to your satisfaction. While we regret any inconvenience regarding the hot tub, we appreciate your understanding that maintenance issues can occur unexpectedly. Your feedback is invaluable to us for continuously improving our services and facilities.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at the front desk check in.
Stayed 1 night in Mar 2024
Response from Manager on Mar 15, 2024
Hello Robert,We're delighted to hear you had a positive experience with our front desk team. Your satisfaction is our top priority and we appreciate your feedback. We hope to welcome you back for another excellent stay in the future.

8/10 Good

Marie

Traveled with family
Liked: Staff & service
This property is located, conveniently near the sports center and lots of restaurants . Staff was helpful and friendly
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Marie,We're delighted to hear you found our location convenient and our staff helpful and friendly. It's our pleasure to provide a positive experience for our guests. Should you have any further feedback, please feel free to reach out to our management team.

6/10 Okay

Letevia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was the hot tub wasn’t working. It is one of the only reasons I booked here.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 9, 2024
Hello Letevia,We regret to hear about your disappointment regarding the hot tub. We appreciate your feedback and will share it with our team for future improvements. Thank you for choosing to stay with us.

8/10 Good

Dean

Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Dean, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Carol

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms could have been alot cleaner. Smelled like sewage in the pool area (hot tub was absolutely gross). Mold all over the heater unit in our room. Wouldn't stay there again.
Response from Manager on Mar 7, 2024
Hello Carol, We appreciate your feedback and apologize for any inconvenience. We always strive to maintain a high standard of cleanliness throughout our facilities. Your comments have been documented to ensure we address these issues promptly. Thank you for bringing this to our attention and we hope you will consider staying with us again in the future.

10/10 Excellent

Brandy

Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Brandy,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for a one night stay.
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Barbara,We're delighted to hear that you enjoyed your brief visit with us. Should your travels bring you back to the area, we would be honored to host you again.

10/10 Excellent

Mark, Roanoke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Mark,We are delighted to hear that you enjoyed your stay with us. If you have any further feedback, please don't hesitate to share it with us. Thank you for choosing our hotel for your accommodation needs.

6/10 Okay

Randi J

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bar was awesome, the hot tube didn't work and the Ice machine was broken.
Response from Manager on Feb 14, 2024
Hello Randi J, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our bar. We apologize for any inconveniences caused by the hot tub and ice machine. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for lodging in that area for one evening this fit the bill perfect. It is an older motel the kind I was accustomed to growing up which had food service a lounge and a pool all on site once you parked your car it was all right there even though it's not flashy in the most newest and modern looking it was perfect stayed in a single King room which was nicely clean perfect comfortable bed great TV had everything I needed highly recommend
Stayed 1 night in Feb 2024
Response from Manager on Feb 14, 2024
Hello Matthew, Thank you for choosing our hotel for your recent stay! We appreciate your kind words about our convenient amenities and comfortable accommodations. Our team works hard to ensure the cleanliness and comfort of our rooms, and we are delighted to hear that you had a great experience. We greatly appreciate your recommendation and hope to welcome you back in the future.

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot needs paved.
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Kelly, Thank you for sharing your feedback regarding the parking lot. We appreciate your input and understand the importance of a well-maintained area for our guests. We will definitely pass this information along to our management team for their consideration.

10/10 Excellent

Charles, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for short stays
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Charles,Thank you for choosing our hotel for your short stay. We appreciate your feedback and are delighted to hear that you found our property to be a good place for your needs. Should you have any future travel plans, we would love to welcome you back and provide another enjoyable experience.

6/10 Okay

Mary Catherine

Stayed 2 nights in Jan 2024
Response from Manager on Mar 22, 2024
Hello Mary Catherine, We appreciate you choosing our hotel for your stay. Should you have any feedback to share about your experience, please don't hesitate to reach out to us. We hope to welcome you back in the future for an even better stay!

8/10 Good

Edward

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello Edward, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Joyce A.

Traveled with family
Liked: Amenities
It was great having a restaurant at the hotel the staff was amazing and attentive.
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Joyce A.,Thank you for sharing your positive experience at our hotel's restaurant. We greatly appreciate your kind words about our attentive staff. We strive to provide exceptional service to all our guests. We hope to welcome you again in the future for another enjoyable stay.

8/10 Good

brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
pool got contaminated...puts stress on the kids
Stayed 1 night in Jan 2024
Response from Manager on Jan 16, 2024
Hello brian, We apologize for any inconvenience caused by the pool situation during your stay. The hotel's priority is providing a safe and enjoyable experience for all guests. We appreciate your feedback and will address this matter with our team to ensure better procedures are in place. Your opinion helps us improve our services, and we would welcome the opportunity to provide you with a better experience in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
Great spot for a weekend getaway! Great staff, clean & comfy room, great pool w hot tub. Bar/restaurant on site.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Lisa,Thank you for choosing our hotel for your weekend getaway! We're thrilled to hear that you enjoyed our friendly staff, clean and comfortable rooms, and our great pool with a hot tub. It's also great to have a bar and restaurant on site for convenient dining options. We hope you had a memorable stay and look forward to welcoming you back in the future.

10/10 Excellent

Cirstin, Benwood

Traveled with family and small children
Liked: Staff & service, amenities
Best hotel rate in the area. The staff r friendly & the breakfast is good. The pool/hot tub were perfect temps and clean. Rooms need updated but still worth the price you’re paying
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Cirstin,Thank you for your feedback! We're glad to hear you enjoyed our friendly staff, good breakfast, and well-maintained pool and hot tub. We appreciate your suggestions regarding the rooms and will take them into consideration for future improvements. We hope to welcome you back in the future for another pleasant stay.

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, but rather isolated from everything else. We had an accessible room, but it was far down the hall from the elevator. The layout of the hotel was odd and meandering--the pool was down a hall and in another building from where our room was. However, there was a lovely hot tub and the water in the pool was nice and warm.
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Carolyn,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the hotel's location and layout. We understand that the accessibility of your room and the distance from the elevator were not ideal. However, we are pleased to hear that you enjoyed the lovely hot tub and that the pool water was nice and warm. Your comments will be shared with our team for future improvements.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
It was me, my husband, and our two young kids. We went to see the lights and to cabelas so we stayed here for one night. The hot tub was great! Pool was very warm, refreshing because usually pools are cold. We got up late, but the staff let us eat breakfast at the very end of breakfast time and even offered to make more food. They were awesome! We loved our stay!
Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Hello Robert, Thank you for taking the time to share your positive experience! We're glad to hear that you enjoyed the hot tub and found the pool to be warm and refreshing. It's great to know that our staff went above and beyond to accommodate your family's breakfast needs. We hope to welcome you back for another enjoyable stay in the future!

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Nancy,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are pleased to hear that you had a positive experience. If you have any further feedback, please do not hesitate to reach out to us directly. We hope to welcome you back soon.

6/10 Okay

Tira, Bridgeville

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Tira, We appreciate you taking the time to review our hotel. We hope you had an enjoyable stay with us. If you have any specific feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input and would love to have the opportunity to address any issues.

10/10 Excellent

Kourtney

Stayed 6 nights in Dec 2023
Response from Manager on Jan 16, 2024
Hello Kourtney,We are thrilled to hear that you had such a wonderful experience during your stay at our hotel! We strive to provide exceptional service and create memorable stays for all our guests. If you have any more feedback or suggestions, feel free to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Sherri,Thank you for choosing our hotel for your stay! We're so glad to hear that you had an excellent experience with us. If you have any further comments or suggestions, we would love to hear from you. Please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, nice staff.
We always stay at this hotel because it’s always clean and a good price for what u get. It has a hot tub with a pool, lounge/bar, breakfast, and now a restaurant. The staff is always friendly, and the rooms are always clean!
Stayed 2 nights in Dec 2023
Response from Manager on Dec 22, 2023
Hello Joseph,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our clean rooms, friendly staff, and the various amenities we offer, including the hot tub, pool, lounge/bar, breakfast, and new restaurant. We strive to provide a pleasant stay for all our guests, and we hope to welcome you back in the future.

8/10 Good

Katie

Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello Katie,Thank you for choosing our hotel for your stay! We appreciate your rating and are glad that you had a positive experience. If there is anything specific you would like to share about your stay, please feel free to reach out to us directly. We hope to welcome you back in the future!

10/10 Excellent

Kylan

Stayed 2 nights in Dec 2023
Response from Manager on Dec 15, 2023
Hello Kylan,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We appreciate your positive rating and hope to have the opportunity to welcome you back in the future.

4/10 Poor

Cheyenne

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Upon arrival at the hotel, we proceeded to check in and were directed to our room. However, as soon as we walked in, we were greeted with a strong odor of cigarette smoke, making it difficult to breathe. We immediately went back to the front desk and expressed our concerns. The hotel staff apologized for the inconvenience and promptly moved us to another room. Unfortunately, our experience didn't get any better as the moment we walked into our new room, we were hit with a pungent odor, resembling that of an un-sprayed bathroom. We immediately reported this issue to the hotel staff, hoping for a quick resolution. However, the response we received was quite disheartening. The hotel associate said, "It could have been worse," which did not make us feel any better. We understand that sometimes, housekeeping might forget to spray the room or perform their duties as expected. However, we were taken aback by the lack of options offered to alleviate the situation. It would have been nice if the hotel staff had provided us with some air fresheners or other options to make the room hospitable. We were frustrated and disappointed, as our first room smelled of cigarette smoke, and the second one had an unpleasant odor. The dark blinds don't close fully. On top of that, the pool and hot tub area were not stocked with towels, making it difficult for us to dry off after swimming. Fortunately, after we raised this issue, the hotel staff immediately brought out towels to the pool area.
Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello Cheyenne, Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience caused by the odor issues you encountered during your stay. We understand that this was not the level of comfort and cleanliness you expected. Your feedback regarding the lack of options offered to alleviate the situation will be shared with our team for further improvement. We also appreciate you bringing the pool towel issue to our attention, and we're glad that our staff promptly addressed it. We truly value your feedback as it helps us to continually enhance our guest experience.

10/10 Excellent

todd, Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool andhot tub...hot breakfast in am..restaurant on site..
Stayed 2 nights in Dec 2023
Response from Manager on Dec 14, 2023
Hello todd,Thank you for your feedback! We're thrilled to hear that you enjoyed our pool, hot tub, and on-site restaurant. We strive to provide an enjoyable experience for all our guests. We hope to welcome you back in the future for another great stay!

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
1 night stay
My room had cracks in the wall & ceiling. It served its purpose though for a night after a day of shopping & seeing the lights at Olgebay. Breakfast was hot & good. The hotel was quiet witch I like cause when I'm trying to sleep I cant stand alot of noise.
Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello Joseph,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We apologize for any inconvenience you may have experienced with the cracks in the wall and ceiling. We're glad to hear that the room served its purpose for your shopping and sightseeing trip, and that you enjoyed our hot and good breakfast. We understand the importance of a quiet environment for restful sleep, and we're glad that our hotel was able to provide that for you. We appreciate your review and hope to welcome you back in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello Michael,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad to see that you had a great experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us so that we can continue to improve our services. We hope to welcome you back again in the future.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a good stay bed an pillows were hard but other eise no complaints, we did love the fact that they opened the bar an restaurant back up, so convenient
Stayed 2 nights in Dec 2023
Response from Manager on Dec 14, 2023
Hello michael,Thank you for choosing to stay with us and sharing your feedback. We appreciate your compliments about our bar and restaurant reopening, offering added convenience during your stay. We also value your observation about the firmness of the bed and pillows. We will certainly take note of your comment for future improvement opportunities. We hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel
Staff is Great, room is always clean! I come every few months and have never had a bad experience, Comfort inn is always my go-to hotel!! Management is very friendly!
Stayed 3 nights in Dec 2023
Response from Manager on Dec 14, 2023
Hello Amber,Thank you for your kind words and for choosing Comfort Inn as your go-to hotel! We're thrilled to hear that you always have a great experience with our friendly staff and clean rooms. We appreciate your loyalty and look forward to welcoming you back on your next visit.

8/10 Good

Linda

Traveled with family
Stayed 2 nights in Dec 2023
Response from Manager on Dec 9, 2023
Hello Linda,Thank you for your recent stay with us! We appreciate your positive rating and are glad to hear that you had a great experience at our hotel. We strive to provide excellent service to all our guests and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Kayla,Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you experienced during your stay. We appreciate your input and will share your comments with our team for improvement. If you have any further concerns, please reach out to our management team directly. We value your patronage and hope to have another opportunity to welcome you in the future.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roo.s were very clean. The pool was nice and the hot tub perfect.
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Deborah,Thank you for taking the time to share your positive feedback regarding the cleanliness of our rooms and the pleasant experience you had at our pool and hot tub. We greatly appreciate your kind words.

8/10 Good

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Dec 7, 2023
Hello Tom,Thank you for choosing our hotel for your stay! We're glad to see that you had a satisfactory experience overall. If there's anything specific you'd like to share about your stay, please reach out to us directly so that we can address any areas of improvement. We hope to welcome you back soon for an even better experience.