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Reviews of Knights Inn Saint Clairsville

2 out of 5
Knights Inn Saint Clairsville
51659 National Rd E, St. Clairsville, OH

Reviews

5.2
Rating 10 - Excellent. 27 out of 205 reviews" "
Rating 8 - Good. 28 out of 205 reviews" "
Rating 6 - Okay. 45 out of 205 reviews" "
Rating 4 - Poor. 44 out of 205 reviews" "
Rating 2 - Terrible. 61 out of 205 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from AP on Mar 15, 2024
HI James and thank you for staying with us at the Knights Inn. We regret to hear that your stay was not up to your standards and we ask if you could reach out to us to discuss your stay further since your review is absent details. Thank You

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was good... the rooms.. not so much. Kitchenette in the room but no coffee maker. Had to ask for washcloths. Pool closed. Probably won't sray here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Nyna

Stayed 1 night in Dec 2023

2/10 Terrible

Timothy

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
They had cats running around the outside and inside. Blankets were stained.
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 16, 2023
Dear Timothy,Thank you for taking a moment to share your experience. We trust you brought your concerns to our team so we could properly address them while you were with us, and we hope for another chance to impress you going forward.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for the Price
This is dn easy access hotel with plenty of food & retail close. The hotel is no frills, older, & dated... But it's beds (or rm 214)are comfortable, full water pressure for a decent shower 🚿. It's quiet and convenient.
Stayed 1 night in Dec 2023
Response from AP on Dec 7, 2023
Thank you for your review! We're thrilled to hear you enjoyed the comfort and convenience of our hotel. Looking forward to welcoming you back soon for another pleasant stay.Deborah for the wonderful review

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023
Response from AP on Dec 7, 2023
Thank you for your review! We're thrilled to hear you enjoyed the comfort and convenience of our hotel. Looking forward to welcoming you back soon for another pleasant stay.

8/10 Good

Julie, glen ellyn

Business traveler
Liked: Cleanliness
If you are allergic or just don’t like cats this place is not for you. Personally, I adore cats. And they deter mice. They didn’t have a breakfast in the morning, though even though they kind of had a set up and the coffee was lukewarm. I would stay there again if I happen to put it again, but I wouldn’t go out of my way.
Stayed 1 night in Nov 2023
Response from AP on Nov 21, 2023
Hi Julie and thank you for staying with us. We appreciate your kind words and hope to see you soon!

8/10 Good

Armin

Stayed 1 night in Oct 2023

2/10 Terrible

Paula

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No wash cloths , no alarm clocks , no wake up call - made me put an additional $150. Deposit that I don’t get back for a week
Stayed 1 night in Oct 2023
Response from AP on Oct 9, 2023
Hi Paula, and thank you for staying with us at the Knights Inn. I want to apologize for any and all inconveniences you may have endured while at our establishment. Your feedback is essential for us to improve our services. I would like to note that authorization is required for all stays for damages and should you not see that released, please reach back out.

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Paul

Disliked: Property conditions & facilities
Comfortable bed, but needs updating
Several cats outside front door with feeding dish. Another cat in lobby jumping up in front counter. Was greeted at counter by man wearing stained white t-shirt. Staff was pleasant. Had some ants in bathroom eating something on floor when we first arrived. Tub faucet heavy dripping, could not shut off. Bed was comfortable. Continental breakfast consisted of cheerios, cornflakes, oatmeal and a loaf of bread. No fruit, bagels, etc. Fire alarm went off twice just before we checked out. Firemen came out twice.
Stayed 1 night in Aug 2023
Response from AP on Aug 9, 2023
Thank you for sharing your recent experience. We apologize for the inconveniences you encountered, including the presence of cats and the issues with the bathroom. Your concerns are being addressed to improve our services.We're glad you found our staff pleasant and the bed comfortable. However, we apologize for the limited breakfast options. Your feedback will help us enhance our offerings.We appreciate your understanding and hope to have the opportunity to provide you with a better stay in the future.

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
While the room was tolerable, there were at least 8-10 stinking cats loitering around the front door, inside the lobby and even in the clerks area. The hallways smelled like cat urine on the first floor and a strong smell of marijuana permeated the second floor. They advertised a bar an a pool, the bar has been closed for at least five years and the pool is also closed. Would NOT recommend this place and I definitely will not stay there again.
Stayed 2 nights in Jul 2023
Response from AP on Aug 3, 2023
Thank you for sharing your feedback. We apologize for the inconvenience during your stay. We take your concerns seriously and are already addressing the issues mentioned. We hope you will consider staying with us again in the future. We hope to have our pool back in service in the near future and I apologize if you were misled in any way of its closure.

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was horrible. Bed very uncomfortable and sheets were not clean. Tv remote did not change channels only catoons. No breakfast. We wanted a refund for second day but associate said manager wouldn't be back till monday this was Saturday morning. horrible,
Stayed 2 nights in Jun 2023
Response from AP on Jun 23, 2023
Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced during your visit.We would like to inform you that as per our hotel policy, we are unable to provide a refund within 24 hours of check-in. Our records indicate that you paid for the second night after you had already checked in, and it was not until the following afternoon that a refund was requested for that night's stay. Unfortunately, due to our policy, we are unable to process a refund in this case.We apologize for any confusion or inconvenience this may have caused.

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Don’t recommend
Stayed 1 night in Jun 2023
Response from AP on Jun 23, 2023
Thank you for sharing your feedback about your recent stay at our hotel. We apologize that your experience did not meet your expectations, and we appreciate your honesty.To better understand your concerns and address them effectively, we kindly request you follow up with the property directly with the details of your issues. We value your input and will promptly investigate the matter.If you would be willing to give us another chance, we would be delighted to welcome you back and provide you with a superior stay. Our team is dedicated to ensuring your satisfaction, and we will do everything possible to exceed your expectations.Thank you once again for bringing your concerns to our attention. We hope to have the opportunity to regain your trust and provide you with an exceptional experience

4/10 Poor

Julie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The lady that checked us in was very nice. That is all we liked about the place.
Stayed 1 night in Apr 2023
Response from AP on Apr 11, 2023
Hello, and thank you for staying with us at the Knights Inn St. Clairsville. We are sorry to hear that your stay did not meet your expectations. Could you please reach out to the property directly so we may further discuss your stay and try to resolve any issues you may have had? Thank You

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Don't do it
It list pool but under construction they dont tell you that beforehand and its supposed to be a smoking room but after you pay they make you sighn a paper that they'll charge you 150.00 if fire alarm goes off and tell you that if more than one person in room you must rotate 1 cig every 45 minutes they offer you a up grade room which is a king size bed but for 178.00 for 2 nights its truly over-priced and they show a coffee maker in room notta ! Had to buy one also they advertise a breakfast its completely empty there were other things but those were the biggest complaints
Stayed 2 nights in Apr 2023
Response from AP on Apr 11, 2023
Hello, and thank you for staying with us at the Knights Inn St. Clairsville. We are sorry to hear that your stay did not meet your expectations. Could you please reach out to the property directly so we may further discuss your stay and try to resolve any issues you may have had.

6/10 Okay

Lisa

Disliked: Staff & service, property conditions & facilities
Don’t bother
They have multiple vehicles with flat tires in the lot. They also do not have continental breakfast or a working lounge. The experience was extremely unprofessional. They also charged my bank twice.
Stayed 1 night in Dec 2022

2/10 Terrible

Kylene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience you need to remove them
It was terrible the place was disgusting there were cats in side hotels running around smelled like cat pee place was dirty our room the bathroom was flooded due to Ceiling leaking dont even know how they could serve breakfast with cats running around the hallways we demanded our money back witch was supposed to be put on our card but hasn't showed up yet and had to go stay somewhere else i wouldn't let my dog stay there it was really bad
Stayed 1 night in Dec 2022
Response from Guest Relations on Dec 12, 2022
Dear Kylene,We're sorry to hear that the upkeep and cleanliness of our accommodations failed to impress you. Rest assured, we'll look into all your comments further and make changes for the future. Thank you, and we hope you'll join us again soon.

2/10 Terrible

Michael

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Front desk said there was a "100-300" hold put on online card purchases for "potential damage" but if I wanted to pay an extra $15 for an "upgrade" they'd waive it. I will never stay here again.
Stayed 1 night in Oct 2022
Response from Guest Relations on Oct 12, 2022
Dear Michael,Thank you for taking the time to leave us your review, and we apologize for any issues regarding our incidental deposits. Please know that these holds are required on all rooms and refunded at check-out. We apologize for any miscommunication, and we hope you'll consider joining us again soon.

2/10 Terrible

Eden

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a horrible smell and the front desk people were beyond rude. 10/10 wouldn’t recommend ever staying here
Stayed 1 night in Sep 2022
Response from Guest Relations on Oct 10, 2022
Dear Eden,Thank you for taking the time to share your experience. Please accept our sincere apologies for the odor you encountered and any perceived rudeness from our staff. We pride ourselves on ensuring our guests feel welcome and comfortable, and we are sincerely sorry you felt otherwise. Rest assured, your concerns will be shared with the respective teams as we make sure we are upholding our high-quality standards. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

10/10 Excellent

Diane L.

Liked: Property conditions & facilities
The room was really clean . most of the staff was nice. the only thing i did not like was there was a CAT in the lobby, I AM ALLERIGk to cat's.
Stayed 1 night in Aug 2022
Response from AP on Aug 29, 2022
Hi Diane, thank you for staying with us at the Knights Inn we are so happy to hear that your stay was wonderful! We look forward to seeing you again!

2/10 Terrible

Julianna V

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked at 11pm on the 19th of August and arrived at 2:30am on the 20th of August. When I got there I was told they couldn’t find my prepaid online booking and I was charged another $80 for one night (booked for 4 nights, 4 people). When we got into the room we found a dead roach in the fridge and we killed a live roach on the outside of the fridge. At 10:30am I spoke to a man at the front desk who was able to locate my online booking and he claimed I would be getting a refund of my $80 (never happened) I also informed him about the roaches and asked for my room to be cleaned again. He said housekeeping came in at 11am. This is when I left for work. While at work my 17 yr old daughter called and said a different worker informed her that I was only allowed 2 people and not 4 and would have to pay a additional $10 per person per day. I called the hotel and informed the man I would not be paying that because my booking was for 4 people. I also informed him of the roaches because more dead and live roaches were found by my children (we have pictures and live video of these roaches) he then began cussing me out informed me I wasn’t the fing boss and the manager didn’t wait for my god danged butt (he actually used cuss words for this) I told him several times to stop cussing at me that I wasn’t cussing him and yet he continued to cuss me and demand additional funds. He then hung up on me. He lied to Expedia said I was there 2 days and no bugs refused my refund!
Stayed 4 nights in Aug 2022

2/10 Terrible

Navonta, Atlanta

Stayed 1 night in Aug 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night, convenient
Check in was smooth this time. 4th stay, finally no hard time for booking on line. Thank you! Still a $$ hold because I booked online, but no hassle about not wanting to upgrade upon arrival. Again thank you! It hC been a very long day already. Easy check in and straight up to the room. It's a great $40 room, single queen bed. No it's not fancy or updated. No the vending machines are not stocked. This time the ice wasn't working either. But it's easy access to the highway, convenient for area food etc. One night stay , quiet hotel. The bed is fine, the pillows thin. This is not a resort or vacation hotel. This was the first shower I've taken there, decent water flow, clean but no wash cloths. This is an easy access, quiet, one night on the road hotel.
Stayed 1 night in Jun 2022
Response from AP on Jun 13, 2022
Hi Deborah, thank you for staying with us at the Knights Inn. We are so happy to hear everything was great and we look forward to seeing you again.

4/10 Poor

Brian, Cherry Hill

Stayed 1 night in Jun 2022

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knight Inn st.Clairsville
Nice people who owned the place and the employees were great . Let me check out an hour later , due to some pending business I had to take care of , at no additional charge . The room was clean and the hotel was quiet at night .
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from AP on Jun 6, 2022
Hello, and thank you for staying with us at the Knights Inn St Clairsville. I am sorry to hear your stay was not sufficient and we ask you to call us directly to further discuss your stay since this review is anonymous and without any other information. Thank You

8/10 Good

Mark

Business traveler
Disliked: Cleanliness, property conditions & facilities
Ok, just a plain room. Hotel needs updating.
Stayed 1 night in Apr 2022
Response from AP on May 1, 2022
Hi Mark and thank you for staying with us at the Knights Inn St Clairsville. We are happy to hear that your stay was good and we hope to see you again the next time you are in our area.

6/10 Okay

Deborah

Disliked: Staff & service, property conditions & facilities, room comfort
Pay the extra $10 stay somewhere else.
Check in guy, was pushing for an upsell, he wasn't happy that I'd booked on line and complained about it through the whole check in experience. The room was adequate. Easy access to the highway. This is a one night stay location, not a destination hotel. But $39 a room it served it's 1 night on the way purpose. Vending machines were empty, but plenty of restraunts and a grocery store were very close.
Stayed 1 night in Mar 2022
Response from AP on Apr 1, 2022
Hi Deborah, thank you for staying with us at the Knights Inn St. Clairsville. I want to apologize for any inconveniences you may have endured at check-in. We are happy to hear that the rest of your stay was adequate and we hope to see you again.

10/10 Excellent

Beth

Stayed 1 night in Mar 2022

2/10 Terrible

Nicholas

Stayed 1 night in Feb 2022
Response from AP on Feb 16, 2022
Hi Nicholas, thank you for staying at the Knights Inn St Clairsville and I am sorry to hear your stay was not anything but great. Since your review lacks any information regarding your stay could you please reach out to the property directly to discuss your stay? Thank You

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE EXPERIENCE
Got out of vehicle windows to hotel were open… smell of marijuana. Went inside was told reservation was cancelled due to hotel having no water.. this is in middle of snow/ice storm. Very rude employee
Stayed 2 nights in Feb 2022
Response from AP on Feb 7, 2022
Hello, I want to apologize for any and all inconveniences you may have endured while at our establishment. The water was off at the hotel was out of our control and we were unaware how long the water would be off so we were unable to rent any rooms. The water was off because of a power outage at the water plant. We ask that you reach out to hotels.com to get a full refund.

4/10 Poor

Taylor

Disliked: Cleanliness, amenities, property conditions & facilities
Spa facilities out of order, bad tv signal
Stayed 1 night in Feb 2022
Response from AP on Feb 7, 2022
Hi Taylor, thank you for staying with us at the Knights Inn St. Clairsville and I want to apologize for any and all inconveniences you may have endured while at our property. The past few days, due to the ice storm, our direct TV signal was weak but it is back to normal now. i hope you would give us another chance if you are back in the area.

2/10 Terrible

Angela

Stayed 1 night in Jan 2022

2/10 Terrible

Calvin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool isn't open it's drained the bar isn't a bar it's a storage area. All in all just a dry bed to stay at
Stayed 1 night in Dec 2021
Response from AP on Dec 29, 2021
Hi Calvin, Thank you for staying with us at the Knights Inn St. Clairsville. I want to apologize for any and all inconveniences you may have endured at the property. Specifically, I want to apologize for our pool and bar are being closed. We hope to open them back up this year and wish you would give us another chance.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean quiet
Stayed 2 nights in Dec 2021
Response from FDC on Dec 13, 2021
Thank you so very much for staying with us and giving us such a great review. We hope we can be of assistance to your future stays.

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Nov 2021
Response from AP on Nov 22, 2021
Hi Alison and thank you for staying with us at the Knights Inn St. Clairsville. I am happy to hear everything met your expectations and we look forward to seeing you again.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Ok, but there are much better options/deals.
Property just was unkempt and sloppy. The front desk personnel were using a room adjacent to ours throughout the night. They were noisy and inconsiderate overall. Breakfast was nothing but some stale donuts.
Stayed 1 night in Nov 2021
Response from AP on Nov 22, 2021
Hi and thank you for staying with us at the Knights Inn St. Clairsville. I am sorry to hear that you were not entirely satisfied with your stay and I want to apologize for any and all inconveniences. If you could please reach out to the property directly, we would love to speak to you about your stay and how we can better improve ourselves. Again thank you for staying with us and we hope you would give us another chance.

2/10 Terrible

Sara

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not check in
No one at the front desk Couldn't check in the first night slept in my car second night didn't even bother going had to get a different room I called an a complaint was made I'm just waiting to hear back from you guys I want my money back I didn't stay due to no fault of my own I was unable to check In ! Please refund my payment
Stayed 3 nights in Oct 2021
Response from AP on Oct 27, 2021
Hi Sara, thank you for choosing the Knights Inn St. Clairsville when traveling to the area. I apologize for any and all inconveniences you may have endured. Could you please reach out to the property directly because we don't have the necessary information needed to look into your reservation. Thank you

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like fact that outside of there hotel they have a sign that clearly states new pool an spa. They dont have either. The manager or whatever hes called wanted me to pay 20 more bucks cash for the a room on the 1st floor and i told him no thanks. Then wanted a credit card only with atleast 300$ on it an i only had a green dot card which i understand some dont allow it like the best western across the street from knights inn the site wont allow you to book a room there with the reloadedable card because they didnt take them. So why wouldn't the manager take it at the knights inn upon check in? Ive stayed at this hotel before an paid cash always tries to scam you. I didnt want to book this one but the price was right at the time. we didnt even try after he refused us for not having a credit card we told him keep the money as a donation but the point is i wouldn't recommend this hotel to anyone and if you do go upon arrival youll understand. Thanks have a good day...
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bathroom in the room we were given did not work, but the gentleman at the front desk gave us a new room right way. He even upgraded at no charge.
Stayed 1 night in Jul 2021
Response from AP on Jul 29, 2021
Hello -- and thank you for staying with us at the Knights Inn. I am sorry the first room you were given did not meet your expectations but we are happy to hear that our staff was able to accommodate you quickly and to your satisfaction. We hope to see you again soon!

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from AP on Jul 29, 2021
Hi Nina, thank you for staying with us at the Knights Inn and I am sorry to hear that we did not meet your expectations. Since your review was without comments could you please reach out to the property to discuss your stay. Thank you,

8/10 Good

Margaret C

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2021
Response from AP on Jul 20, 2021
Hi Margaret! Thanks for staying with us at the Knights Inn and we are happy to hear everything was wonderful during your stay and we look forward to seeing you again!

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk host was very rude, assumed that we smoked because of our age and then got another $30 out of us. The sheets on the bed were stained and smelled. The curtains were ripped off of the rod. We almost got attacked by a dog. Just.l a very uncomfortable atmosphere.
Stayed 1 night in Jul 2021
Response from AP on Jul 11, 2021
Hello, and thank you for staying with us at the Knights Inn and I would like to apologize for any inconvenience you may have had at our property. Since your post does not have a name attached to it, could you please reach out to the property directly so we can look into your concerns. Thank you and we hope to see you again.

4/10 Poor

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from AP on Jul 5, 2021
Hi Jared, Thank you for staying with us at the Knights Inn. I am sorry to hear that everything at the hotel did not meet your expectations. Could you please reach out to us to further discuss your stay so we can know how we could have made your stay better. Thank you again and we hope to see you again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Convenient and easy to find. Staff is friendly. No dislikes.
Stayed 1 night in Jul 2021
Response from Ap on Jul 3, 2021
Hello and thank you for staying with us at the Knights Inn. We are happy to hear everything met your expectations and we look forward to seeing you again

6/10 Okay

Rolando

Business traveler
Liked: Room comfort
Disliked: Staff & service
Its okay
Its was okay for the price. Front desk said if i pay 15 dlls more i could not have to deposit 150 dlls and get a better room. But same room.
Stayed 1 night in Jun 2021
Response from AP on Jun 15, 2021
Hello and thank you for staying with up at the Knights Inn. We are happy the room met your expectations for the price. We typically always charge authorization for all rooms that have been prepaid in case a guest damages a room. Otherwise, we would have no recourse. Thanks again for staying with us!

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Did not like having to put $ on hold in case we "trash the room" because we got room online
Stayed 1 night in Jun 2021
Response from AP on Jun 5, 2021
Hello, and thank you for staying at the Knights Inn. I am sorry about the need to authorize a credit card at check in but it is common practice when rooms get booked through travel websites and the hotel has no recourse if guests were to damage the room or steal items. Thank You again for staying with us.

4/10 Poor

Joshua

Traveled with group
Disliked: Staff & service, property conditions & facilities
Not a good stay
It was just not good honestly ... When we entered for check in without even asking the name the guy said the room you got is non smoking oh you smoke and only one queen bed.. I proceeded to pull up my hotels.com app and show him and he says oh ok and said but you want smoking I said no I do not smoke inside. Just irritated me honestly if it doesn't really matter of I smoke or not if I do ok cool doesn't mean I will I'm your room! Felt like a criminal being interrogated ...
Stayed 1 night in May 2021
Response from AP on May 20, 2021
Hi Joshua, Thanks for staying at the Knights Inn and I was to apologize for any and all inconveniences you may have endured at our hotel. I will speak with my front desk agent regarding the check-in process and I am sorry if you were treated poorly. I hope you will give us another chance.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great
Stayed 2 nights in May 2021
Response from AP on May 18, 2021
Hello and Thank you for staying with us at the Knights Inn. We are so happy to hear that our staff was great! We look forward to seeing you again!