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Crystal Lodge & Suites

4154 Village Green Whistler, V0N1B4 Canada

"At the centre of it all"

Heart Of The Village
The Crystal Lodge & Suites is located "at the center of it all” in Whistler Village. Just steps from the base of both Whistler & Blackcomb mountains and Whistler Conference center. Show more
Diverse amenities
Close relationships with onsite businesses enable you to enjoy dining, retail & salon benefits at our hotel. Outdoor heated pool & spa tub, sauna & fitness room. Affiliations with Nicklaus North Golf Course.
Affordable Excellence
Comfortable hotel rooms & deluxe suites, many with fireplaces and balconies. The Crystal Lodge & Suites offers dog friendly accommodation and an award winning service team to assist you throughout your stay. Hide

GUEST REVIEWS

4.2out of 5

Expedia Guest Rating

87%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/27/2013. The check-out date cannot be after 06/27/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Traditional Room - King Bed
1 kingPillowtop mattress. Desk. iPod docking station. Television with cable channels, OnCommand video, and pay movies. Complimentary wireless Internet access. Free local calls. In-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Non-Smoking.
Loft Suite - w/ kitchenette
1 king1 queen1 sleeper sofaPillowtop mattress. Desk. iPod docking station. Television with cable channels, OnCommand video, and pay movies. Complimentary wireless Internet access. Free local calls. In-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Non-Smoking.
Traditional Room - 2 Double Beds
2 doublePillowtop mattress. Desk. iPod docking station. Television with cable channels, OnCommand video, and pay movies. Complimentary wireless Internet access. Free local calls. In-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Non-Smoking.
Deluxe Studio - 2 Queen Beds
2 queenPillowtop mattress. Desk. iPod docking station. Television with cable channels, OnCommand video, and pay movies. Complimentary wireless Internet access. Free local calls. In-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Non-Smoking.
Deluxe Studio - King Bed
1 king1 sleeper sofaPillowtop mattress. Desk. iPod docking station. Television with cable channels, OnCommand video, and pay movies. Complimentary wireless Internet access. Free local calls. In-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Non-Smoking.
One-bedroom suite - w/ kitchenette
1 queen1 sleeper sofaPillowtop mattress. Desk. iPod docking station. Television with cable channels, OnCommand video, and pay movies. Complimentary wireless Internet access. Free local calls. In-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Non-Smoking.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • Minimum Spring Break check-in age is 25 years old.
  • Pet fee charged at hotel/condo
  • Minimum check-in age is 21
  • No rollaway beds available
  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Pets accepted
  • Pet policy - dogs only
  • Maximum number of pets per room - 2
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: CAD 22 per night
    • Valet parking fee: CAD 26 per night
    • Pet fee: CAD 20 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility
  • Braille or raised signage

Property Amenities

Guests of the Crystal Lodge & Suites reside in a resort within a resort, thanks to the indoor access to 3 restaurants, 2 lounges, and no fewer than 20 specialty shops. The hotel also offers an outdoor heated pool and spa tub, indoor fitness room and sauna. Other amenities include room service (limited hours), 3 meeting/conference rooms, and a 24-hour business center with complimentary high-speed Internet access.

  • Ski-in/ski-out access
  • Swimming pool - outdoor
  • Spa tub
  • Sauna
  • Concierge services
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Self parking
  • Parking garage
  • Multiple small meeting rooms
  • Banquet facilities
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Photocopy machines
  • Business services
  • Fax machine
  • Safe-deposit box at front desk
  • Total number of rooms - 158
  • Porter/bellhop
  • 24-hour front desk
  • Multilingual staff
  • Number of floors - 3
  • Babysitting or child care
  • Gift shops or newsstand
  • Shopping on site
  • Laundry facilities
  • Dry cleaning/laundry service
  • Ski storage
  • Patio
  • Air-conditioned public areas
  • Elevator/lift
  • Restaurant(s) in hotel
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Number of restaurants - 3
  • Luggage storage
  • Snack bar/deli
  • One meeting/conference room
  • Parking limited (surcharge)
  • Business center
  • Room service
  • Currency exchange
  • Hair salon
  • ATM/banking
  • Smoke-free property
  • Fireplace in lobby
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - surcharge
  • Parking (surcharge)
  • Valet parking
  • Room service (limited hours)
  • 24-hour business center
  • Number of meeting/conference rooms - 3
  • Suitable for children
  • Wheelchair accessible
Crystal Lodge & Suites, Whistler,  Canada, Property Amenities Pool

Rooms

This Whistler hotel offers nonsmoking rooms and suites in two, three-story buildings with 4 elevators. The Hotel wing houses comfortable traditional hotel rooms, while deluxe rooms and suites are located in the Lodge wing. Hardwood furnishings and cheery colors complement rustic ski-lodge ambience. All accommodations provide cable TV and pay movies, iPod docking stations, pillow top mattresses and blackout curtains. Traditional rooms have compact refrigerators and coffee/tea making facilities, while deluxe rooms also have microwaves and wet bars. All guestrooms offer complimentary wireless Internet access.

Crystal Lodge & Suites, Whistler,  Canada, Rooms Guest Room

Room Amenities

  • Pay movies
  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping
  • Extra towels/bedding
  • Bathrobes
  • Hair dryer
  • Clock radio
  • Desk
  • Window opens
  • Cable television service
  • Cribs (infant beds) available
  • Free local calls
  • Complimentary newspaper
  • Climate control
  • In-room safe
  • Hypo-allergenic bedding available
  • Private bathroom
  • Complimentary toiletries
  • Shower/tub combination
  • Electronic/magnetic keys
  • Iron/ironing board
  • Television
  • Non-smoking only
  • Blackout drapes/curtains
  • Wireless high-speed Internet access (complimentary)
  • iPod docking station
  • OnCommand Video
  • Pillowtop mattress

Dining

Old Spaghetti Factory - Independently owned and operated. Pasta—and lots of it—along with a variety of other entrées—at this family-friendly restaurant serving lunch and dinner daily. Unique decor includes antiques, stained glass, Tiffany lamps, and an authentic trolley car forming a dining room within a dining room. Ric's Grill - Independently owned and operated. Located in the main lobby. All meals served. Crystal Lounge - Independently owned and operated. Intimate lounge perfect for après-ski drinks or watching the game. Open from mid-afternoon until late evening. Citta's - Independently owned and operated. Pronounced “chee-taz,” this casual lounge serves light meals from noon until closing. Popular patio and après-ski scene. Ric's Mix - Independently owned and operated. Located on the main floor. Appetizers, cocktails. Open from mid-afternoon until late evening. Starbucks - Assorted coffee drinks, teas, other beverages, and pastries.

Recreation

Guests can enjoy the use of fitness equipment and an outdoor heated pool and spa tub. Crystal Lodge & Suites is affiliated with two of British Columbia's most prestigious golf courses: Furry Creek on the Sea-to-Sky Highway, and Nicklaus North, which is located two miles north of the hotel. Tee times can be arranged at the front desk. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golf - miniature nearby
  • Golfing nearby
  • Golf - driving range nearby
  • Skiing - downhill nearby
  • Skiing - cross-country nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Snowshoeing nearby
  • Snowmobiling nearby
  • Windsurfing nearby
  • Boat launch nearby
  • Motor boating nearby
  • Kayaking nearby
  • Water skiing nearby
  • Dock nearby
  • Rowing or canoeing nearby
  • Tennis nearby
  • Running track/path nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Helicopter/airplane tours nearby
  • Swimming on site
  • Fishing nearby
  • Playground nearby
  • Ecotours nearby
  • Bungee jumping nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Crystal Lodge & Suites

4.2
out of 5
avg. guest rating
Hotel service:
4.3
Hotel condition:
4.4
Room cleanliness:
4.5
Room comfort:
4.2
Location:
5.0
Neighborhood:
4.9
88%

of guests recommend

out of 32 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveler from Seattle, WA
4.0
out of 5
Recommends this hotel
Posted Nov 28 2011

“Great location”

We loved the convenience of being close to the Gondola and all the dining options. The hot tub is a little small to the size of the hotel and tend to be overcrowded. The staff is nice and friendly, The room we stayed has two queen size beds and there is not much space left to move around it.

Alvaro S from Manaus, Brazil
5.0
out of 5
Recommends this hotel
Posted Jul 18 2011

“We have planed to return coming season to Whistler and to the Crystal Lodge”

It is a nice place to stay at least one week

Area recommendations
The zip lane; the Gondola up to the hills; the restaurants and shops
Getting there
I recommend round trip from Vancouver by train (Dome or Classic) both are very good transportation
Comment from the hotel's management
Thank you for taking the time to supply the hotel with your feedback following your stay with us. We very much look forward to you returning to the hotel this winter and are sure you will find it even more convenient in the winter months. We are also pleased that you enjoyed Zip Trek.
Hotel Management, General Manager
Posted Sep 16 2011
A Traveler from Seattle wa
5.0
out of 5
Recommends this hotel
Posted Apr 27 2011

“Comfortable and convenient”

We go to whistler 3 to 4 times a year and have tried about every type of accommodation possible. We are repeat guests at crystal lodge because of it's comfortable spacious jr suites at a good price point. Convenience to lifts and restaurants are a plus.

Area recommendations
Whistler village
Comment from the hotel's management
Thank you very much for your ongoing patronage to the Crystal Lodge & Suites. I would apreciate the opportunity of meeting you on your next trip to your Whistler home away from home.
Hotel Management, General Manager
Posted May 6 2011
A Traveler from Dayton, OH
5.0
out of 5
Recommends this hotel
Posted Apr 19 2011

“Great Location, 5 minute walk to Whistler Gondola”

Perfect place to stay when you want to be close to Whistler Gondola and within walking distance of many good places to eat. Only bummer was that the hot tub wasn't working during our stay so we had to walk over to the Hilton to use their facilities. Still a great place to stay at a great price!!

Comment from the hotel's management
Thank you very much for taking the time to provide your feedback from your recent stay with us at the Crystal Lodge & Suites. We hope you will be able to return one day and enjoy our own hot tub.
Hotel Management, General Manager
Posted Apr 26 2011
William A from North Hollywood, CA
1.0
out of 5
Does not recommend this hotel
Posted Mar 1 2011

“Will never stay at the Crystal Lodge again!!!”

If you're unfortunate enough to get RM# 314, don't even bother checking in... turn around, grab your bags and hope there's another vacancy at one of the other 60 hotels in Whistler.

Area recommendations
I always recommend staying in Whistler Village for the convenience. But if you prefer a more serene setting, then stay in the Upper Village. That's where you'll find the Chateau Whistler, Four Seasons and Le Chamois etc...
Comment from the hotel's management
Thank you very much for your feedback. Although it is our goal to exceed the expectations of 100% of our guests, it is clear that in your case we have fallen short of our target. Although many of our rooms in the hotel have breathtaking views of the surrounding mountains and popular village stroll, unless a specific request is made, rooms are allocated on an equitable rotation. For future reservations, I would recommend that a request be made for a specific view and our team will make every effort to accommodate you.
Hotel Management, General Manager
Posted Mar 8 2011
Hsiao Chui from New York
5.0
out of 5
Recommends this hotel
Posted Dec 29 2010

“Impressed and will definitely go back again!”

We felt very welcome by the front desk assistant. The hotel is spacious and is very convenient to ski lift, shops and restaurants.

A Traveler from Seattle, Washington
4.0
out of 5
Recommends this hotel
Posted Oct 16 2010

“Whistler trip”

We had a great time. Loved the Peak to Peak gondola.

Joe R from Shelton, Washington - USA
5.0
out of 5
Recommends this hotel
Posted Sep 22 2010

“Perfect location”

The Cyrstal Lodge is in the center of the Whistler Village. We parked out car in the underground garage and never moved it for 3 days. Walked to the golf course (half a par 4 distance). Shuttles picked us up 50 yards from our door for air tour of the glaciers. Hotel staff very friendly. Our pet dog even received a glorious welcome including some treats and blankets. We tried to save money since we didn't plan on being in our room much except to sleep so the room was pretty small but with a King Bed. No view. Might change that in the future. Otherwise...110% as expected!!!

A Traveler from Seattle
5.0
out of 5
Recommends this hotel
Posted Sep 1 2010

“A gem in Whistler”

It was a wonderful experience. The hotel is in the heart of the Village. The hotel staff was very curteous and the rooms were clean.

A Traveler from Seattle, WA
4.0
out of 5
Recommends this hotel
Posted Sep 1 2010

“Great location, but lots of fees”

Pros: - Great location. Right in the center of Whistler Village. - Friendly staff. - Free wireless internet in the lobby Cons: - Limited parking (although they will valet for you if their garage is full). - Fees for parking (twenty plus tax per night) - Fees for in-room internet (ten plus tax per 24 hours)

Crystal Lodge & Suites

4154 Village Green Whistler, V0N1B4 Canada

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Nearby Points of Interest

  • Whistler Golf Club - 0.3 km / 0.2 mi
  • Whistler Medals Plaza - 0.5 km / 0.3 mi
  • Whistler Marketplace - 0.6 km / 0.4 mi
  • Squamish Lil'wat Cultural Centre - 0.8 km / 0.5 mi
  • Whistler Blackcomb Ski Resort - 1.2 km / 0.7 mi
  • Whistler Sliding Centre - 1.2 km / 0.8 mi
  • Nicklaus North Golf Course - 3.2 km / 2 mi
  • Nita Lake - 3.2 km / 2 mi
  • Alpha Lake Park - 3.7 km / 2.3 mi
  • Whistler Mountain - 6.1 km / 3.8 mi
  • Blackcomb Peak - 8.6 km / 5.3 mi
  • Whistler Olympic Park - 11.6 km / 7.2 mi
  • Garibaldi Provincial Park - 21 km / 13.1 mi

Location Highlights

  • Adjacent to golf course
  • In mountains
  • Convention center nearby
  • Full-service health spa nearby
  • Ski area nearby
  • In city center

The preferred airport for Crystal Lodge & Suites is Vancouver, BC (YVR-Vancouver Intl.) - 103.5 km / 64.3 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Vancouver, BC, Canada (YVR-Vancouver Intl.)

Area:

Whistler Village, British Columbia, Canada: Situated between Blackcomb and Whistler mountains, this pedestrian-only village is home to hundreds of shops, restaurants, and nightclubs. Whistler, along with Vancouver, is co-host of the 2010 Winter Olympic Games. Whistler will host the men’s and women’s slalom, giant slalom, bobsled, luge, and skeleton events. In warmer months, mountain biking, hiking, and zip-lining are popular activities.

Crystal Lodge & Suites

4154 Village Green Whistler, V0N1B4 Canada

Most recent booking for this hotel: less than 1 day ago.
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