Ratings based on 605 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Victoria BC

In the heart of the Whistler Stroll

Posted Sep 22, 2014
Pros: Location, price, room size & comfort.
Cons: Nothing really comes to mind, I would stay here again and definetly recommend staying at this hotel.
Location: We had an excellent dinner across the stroll and there are plenty of lively pubs, bars, a cinima, shops & a liquor store within a few hundred feet.
The hotel was easily located but checking in could be difficult because of limited parking at the lobby while the underground parking was around the corner on a different street. Staff were excellent on check in and the room was as advertized. Ours over looked the stroll where people mingled and enjoyed outdoor pubs & restaurants. Very central and close to everything. We knew it could be noisy from the stroll but it was people on our floor returning at all hours that were the loudest. Check out top floor suits for quiet but of course they'll be more expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle wa.

Hotel experience

Posted Sep 19, 2014
Pros: Clean, comfortable, friendly staff and near everything right out the door
Cons: I came with others and we had all booked in advance but could not get rooms together. I ended up away from my friends and paid a higher price
Location: The mountain events and the Village, plenty to do
The Crystal met all my expectations for a first rate hotel and general experience in a destination resort
4 out of 5
Recommended
for Families
by A verified traveler from madison, wi

Great location friendly staff

Posted Sep 16, 2014
Pros: The friendly staff, location, spacious room (we booked a deluxe queen) which had a fridge and microwave and a grocery store close by.
Cons: Towels were a bit rough although very thick
Location: Great hiking and biking and of course shopping. We hiked to lakeside park to swim and paddleboard
The location was ideal we could walk everywhere, the staff was pleasant and helpful. Parking is 22 a day, however we were able to keep our car parked after our check out time so that we could grab lunch. We will be staying here on our next trip..
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel only steps away from everything

Posted Sep 16, 2014
Pros: The location and friendly staff
Location: location location location...park your car and just walk everywhere, restaurants, pubs,stores, starbucks connected to the hotel
Very friendly staff, hotel is in an excellent location. Bottom line I would recommend to a friend
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Sep 15, 2014
Awesome location. Weather was perfect. Lots to see and do. Scenery was incredible
5 out of 5
Recommended
for Everyone
by A verified traveler from 100 Mile House

Fall Fun

Posted Sep 14, 2014
Excellent location in the centre of the village. Very welcoming, friendly and helpful front desk staff. Would recommend or stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Sep 11, 2014
Nice friendly staff! helped a lot !! would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Great location and friendly staff!

Posted Sep 6, 2014
Very friendly hotel staff. Only bad thing I have to say is I noticed when they cleaned our room they never used new sheets. Overall great stay and perfect location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Excellent place

Posted Sep 1, 2014
Pros: Decor; staff; location.
Cons: Keep the hot tub open past 10pm.
Location: In the center of everything.
Came in the summer for hiking. Pleasant room, modern decor, fine bedding. All of the staff were friendly and helpful--which makes all the difference. Very hot hot tub, and a pool that is large enough to do laps. Central location to everything from the Whistler Village Gondola to all restaurants. If I could get the summer rate in the winter, well, that would be miraculous.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Best hotel in whistler

Posted Aug 25, 2014
We stayed here for three nights excellent location right in the center of the village. Very spacious and clean rooms excellent friendly staff. I would highly recommend this hotel.