Ratings based on 516 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Seattle, WA

Not a 4 star experience by a large margin.

Posted Jul 20, 2014
Pro: location, view, ok-sized rooms. Con: malfunctioning air-conditioning and internet access. Was staying here for 5 nights in mid-July during a heat wave, ended up having to sleep on a sofa in the living room with the balcony door opened to get some air. Having that door opened in turn required ear plugs on - the flip side of hotel central location where someone is always having a party outside 24/7. Very strange wireless internet which resets the connection at least ones every minute. Makes VPN/RDP impossible. Had to tether to my cell-phone in order to VPN to work. Amazingly squeaky bed. Ok, they fixed that one, though the fix lasted for only about a day. Sorry, but I will never ever be staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Great location

Posted Jul 20, 2014
Clean room and comfy bed. Perfect room size and friendly pub staff. Front desk was always helpful. Kids loved pool and hot tubs. Close to gondola and shops. Just so perfect and pleasant. We will come back here again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from KY

Awesome hotel and unbeatable location

Posted Jul 20, 2014
We stayed in the hotel for 6 nights with 3 of us. It's was great! Everything was clean and nothing looked old or worn down. The beds were extremely comfortable, for once I think a hotel bed may have been more comfortable than my own. The hands down best part was the location. If you're going biking(or skiing if you go in the winter) it is as close to the lift as you can stay, it's right outside the door and from our window and the pool you looked onto the mountainside. It's right in the heart of the village and everything is close by, but it's just in the right spot so that when you're ready for bed, it's not loud from outside noise and people. Overall I was more than satisfied with this hotel and it was the icing on the cake to a great trip, I will definitely be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

great rooms excellent pool and view from pool

Posted Jul 15, 2014
easy drive vancouver relax in village in a couple hours drive great pool and rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

At the base of the mountain

Posted Jul 14, 2014
Pros: We enjoyed everything about this hotel.
Location: Location was beside the mountain, and literally, less than 10 minute walk to everything. Gondolas, restaurants, bars, all activities.
The room was clean, comfortable bed, staff were friendly and helpful. Hotel was close to everything, even a perfect view from our balcony for the fireworks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very soft pillows but you can't beat the robe!

Posted Jul 11, 2014
Pros: Location was great.
Cons: Room service could have been open longer.
Room was great along with the service. The pillows were softer than I would have liked but we we very happy overall.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Most enjoyable stay, the staff are very helpful

Posted Jul 10, 2014
Lovely hotel and staff really enjoyed our stay and will definitely be back
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed our stay

Posted Jul 9, 2014
We were given an upgraded room which enhanced our impression and having the small kitchen was a nice feature.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
great location. nice rooms. good costumer service.
5 out of 5
Recommended
for Couples
by A verified traveler from North Vancouver

Weekend Escape

Posted Jul 7, 2014
Pros: Everything was very good. Comfortable beds. Kitchen was great.
Location: Great location. Pretty much in the centre of everything. Played the Old Whistler course, hiked and cycled.
We enjoyed our stay at the hotel. We went to the Dublin Pub twice and it was also excellent. All the staff were pleasant and eager to assist. We really enjoyed our visit to the Scandinavian spa.