Ratings based on 643 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Canada Day Vocation

Posted Jul 5, 2015
Everything was top notch. Staff always said hi, room was clean; room cleaning turn around time was very fast without sacrificing cleanness. Internet was fast and connection strong. Shower pressure was nice. However the breakfast could used some improvement. The bread was either still cold from the refrigerator or stale. If you are taking a shuttle to Whistler this hotel is a great spot. Close to where shuttle buses drop you off and right in the middle of the village.
Comment from Hotel Management
Jul 7, 2015 by Pan Pacific Management, Hotel Management
Dear Tom, Thank you for your review. I'm glad that you enjoyed such an excellent stay with us. It's great to hear that our staff were so friendly, the room cleaning was efficient and to a high standard. Thank you for your feedback regarding the breakfast. I'm sorry that you were left disappointed. I have passed on your comments to our Food and Beverage Manager. I hope that we can welcome you back to Whistler again soon. Kind regards, Tom F - Guest Experience Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Surrey

Best hotel in Whistler

Posted Jun 29, 2015
Pros: Great Staff, amazing rooms. Location is amazing, right in the middle of downtown.
Cons: Elevators! and maybe a hair dryer in the bathroom.
Location: Location was great. Walk down a set of stairs and you are right in the middle of Whistler village. Great restaurants and many bars to stumble to.
Very large and spacious room. Tons of natural light and all the storage space you need. Bathroom was one of the amazing with a separate shower and bathtub. (Be aware there is no hair dryer!) Overall a great experience. Only thing I would change is faster, more efficient elevators. Took 10 minutes to get from the 8th floor to the Lobby.
Comment from Hotel Management
Jul 2, 2015 by Pan Pacific Management, Hotel Management
Dear Aman, It's fantastic to hear that you think of us as the best hotel in Whistler. I'm glad that you found the room spacious and comfortable. For future reference there is a hair dryer in the cupboard under the bathroom sink or our Housekeeping team is more than happy to deliver one to your room. I hope we can welcome you back again in the near future. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!!!

Posted Jun 23, 2015
had a great stay! Excellent hotel n staff was very helpful
Comment from Hotel Management
Jun 30, 2015 by Pan Pacific Management, Hotel Management
Dear Valued guest, Thank you for reviewing your stay. I'm glad that you liked the hotel and found our staff to be friendly and helpful. It's great to hear such positive feedback. I hope we can welcome you back to Whistler soon. Kind regards, Tom F - Guest Experience Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Jun 11, 2015
Pros: We had a great room with a spectacular view of the mountains. Free continental breakfast was very good
Cons: Lacks a restaurant, and lounge/pub.
Nice hotel in the lower village close to everything
Comment from Hotel Management
Jun 13, 2015 by Pan Pacific Managment, Hotel Management
Dear Valued guest, Thank you for commenting on your recent stay at the Pan Pacific. I'm glad that you enjoyed your stay and found our location convenient. I hope we can welcome you back to Whistler soon. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel in village centre

Posted Jun 6, 2015
Pros: Everything
Cons: Nothing
Highly recommend this hotel, great rooms, excellent staff, all within easy walking distance of both upper and lower village, free continental breakfast include with room price keeps cost down if your on a budget.
Comment from Hotel Management
Jun 11, 2015 by Pan Pacific Management, Hotel Management
Dear Steve, Thank you for reviewing your stay with us. It's nice to see that you enjoyed such a pleasant stay with us. Our location is ideal for enjoying everything that Whistler has to offer. I hope we can welcome you back soon. Best regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 1, 2015
We stayed in a two bedroom suite. Kitchen was fully stocked, beds were comfortable, and staff was very friendly! Would definitely recommend to stay here again. Also location was great.
Comment from Hotel Management
Jun 4, 2015 by Pan Pacific Management, Hotel Management
Dear Valued guest, Thank you for reviewing your recent stay with us. I'm pleased to see that you had such an excellent stay with us, finding your room well laid out and stocked with everything you could need. I'm really happy to hear that our staff were so friendly. I have passed your excellent feedback on to our team. I hope we can welcome you back soon. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee

Great location, really nice people.

Posted May 30, 2015
Fantastic time up in whistler - one of the most beautiful places on earth. Hotel was excellent and breakfast was delicious!!!
Comment from Hotel Management
May 31, 2015 by Pan Pacific Management, Hotel Management
Dear Lynnea and Paul, I'm pleased to hear that you had such a great time with us in Whistler. It really is a gorgeous place. Thank you for your excellent feedback about the breakfast. I have passed it on to my Food and Beverage team. I hope we can welcome you back again soon. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Bellingham, WA

Posted May 26, 2015
Pan Pacific Village Center is our favorite hotel to stay at in the village. Excellent location, friendly staff, great facilities, and they allow pets.
Comment from Hotel Management
May 29, 2015 by Pan Pacific Management, Hotel Management
Dear Aaron, Thank you for reviewing your stay with us. I'm delighted to hear that we are your favourite hotel in Whistler. Thank you for your excellent feedback about our staff and the location and facilities at the hotel. I hope we can welcome you back to Whistler in the near future. Best regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Z

Two thumbs way up

Posted May 24, 2015
We got upgraded to a lovely two bedroom suite. Hotel staff excellent; same for accommodations. Parking conveniently accessed directly from hotel. Honestly, we hated to leave! Nicest hotel thus far on our trip in a beautiful location.
Comment from Hotel Management
May 26, 2015 by Pan Pacific Management, Hotel Management
Dear Z, Thank you for reviewing your stay with us. I'm really pleased to hear that you had such a pleasant stay with us. It's great to see that our staff were so good and that you found the hotel to your liking. We look forward to welcoming you back again soon. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted May 19, 2015
Large suite in hotel that offered a lot of amenities.
Comment from Hotel Management
May 23, 2015 by Pan Pacific Management, Hotel Management
Dear Valued guest, Thank you for your excellent review. I'm pleased to hear that you found the room to be well sized and that you found the amenities we offer to your liking. I hope we can welcome you back again soon. Kind regards, Tom F - Guest Experience Manager