Ratings based on 649 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Bedford, TX

Beautiful and spacious room in great location

Posted Jul 25, 2015
Pros: Location, free wifi and free breakfast, friendly staff
Cons: Parking was $30 per day - so we had to park 5-10 minutes away in open lot. It happened to be a festival weekend so finding free parking was difficult
Upgraded (see more below) to an 8th floor room with some great views. Kitchen was well equipped, bathrooms were first class and the living area was large. The room rate we booked came with free wifi and breakfast. That seems pretty standard for this hotel. The breakfast was very nice. The hotel is very convenient for walking through the village
Comment from Hotel Management
Jul 31, 2015 by Pan Pacific Management, Hotel Management
Dear Valued guest, Thank you for your review. I'm glad to hear that you enjoyed your suite and found it spacious and well equipped. As you rightly say all our guest rooms at the Pan Pacific Village Centre receive complimentary wifi and breakfast for each registered guest. I hope we can welcome you back again soon. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodinville

Our Favorite Whistler Hotel

Posted Jul 19, 2015
We have been visiting the Pan Pacific Whistler Village Center for years. It is our favorite hotel in Whistler. The staff is always friendly and ready to help at any time. It is obvious that there is a high emphasis put on the staff to be friendly and helpful. The rooms are spacious and well kept with comfortable beds and furniture. The breakfast is such a bonus. Great high quality cold breakfast options that we always look forward to during our stay. We really appreciated the room upgrade that we were given at check-in.
Comment from Hotel Management
Jul 24, 2015 by Pan Pacific Management, Hotel Management
Dear Tracey, Thank you for your review. I'm glad to hear that we continue to impress after so many visits. We are very proud of our team and it's always nice to hear such positive feedback about the excellent work that they do. I hope we can welcome you back again soon. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

fantastic hotel

Posted Jul 15, 2015
Pros: location of hotel is ideal
Having stayed in this hotel 2 years ago we were looking forward to our trip to whisler again. The hotel staff were fantastic and the rooms are superb. If we visit Whistler again we will not hesitate to stay here again.
Comment from Hotel Management
Jul 18, 2015 by Pan Pacific Management, Hotel Management
Dear Duncan, Thank you for your kind words. We look forward to welcoming you back to Whistler. I'm sure that you will be impressed again with our service. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room/rate. Very clean & spacious!

Posted Jul 14, 2015
Stocked with dishes and dish soap and all necessary amenities. Very impressed!
Comment from Hotel Management
Jul 16, 2015 by Pan Pacific Management, Hotel Management
Dear Valued guest, Thank you for reviewing your recent stay. I'm happy to see that you found your room well stocked with all the necessary supplies. I hope we can welcome you back soon. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location near Whistler Village

Posted Jul 7, 2015
Pros: Central location, affordable, included breakfast. It was also clean and the rooms were quite big.
Location: Would recommend hiring a bike as there are some great pathways around Whistler and the beautiful golf courses. There are some great walks to do too.
I was there during summer and the room rate was very affordable for a hotel located that close to Whistler Village. The reception staff were friendly and provided recommendations for local restaurants and things to do. In summer it is a good place for hiking, hiring a bike, going for a swim in the lake and driving to other national park areas. It is an easy and pretty drive from Vancouver, about 2 hours. As it is a resort area it is a bit expensive, but look for happy hour specials at bars and some of the restaurants also offer cheaper set priced meals in summer when it's not as busy. Whistler is a good place to stay for a couple of days in Summer and would also recommend going to Lake Louise and Banff if you have a hire car.
Comment from Hotel Management
Jul 11, 2015 by Pan Pacifc Management, Hotel Management
Dear Valued guest, Thank you kindly for your feedback. I'm pleased to hear that you enjoyed your time in Whistler. It sounds like you made the most of your time here and I'm glad that our location helped you enjoy Whistler's activities. I hope we can welcome you back to Canada soon. Kind regards, Tom F - Guest Experience Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Canada Day Vocation

Posted Jul 5, 2015
Everything was top notch. Staff always said hi, room was clean; room cleaning turn around time was very fast without sacrificing cleanness. Internet was fast and connection strong. Shower pressure was nice. However the breakfast could used some improvement. The bread was either still cold from the refrigerator or stale. If you are taking a shuttle to Whistler this hotel is a great spot. Close to where shuttle buses drop you off and right in the middle of the village.
Comment from Hotel Management
Jul 7, 2015 by Pan Pacific Management, Hotel Management
Dear Tom, Thank you for your review. I'm glad that you enjoyed such an excellent stay with us. It's great to hear that our staff were so friendly, the room cleaning was efficient and to a high standard. Thank you for your feedback regarding the breakfast. I'm sorry that you were left disappointed. I have passed on your comments to our Food and Beverage Manager. I hope that we can welcome you back to Whistler again soon. Kind regards, Tom F - Guest Experience Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Surrey

Best hotel in Whistler

Posted Jun 29, 2015
Pros: Great Staff, amazing rooms. Location is amazing, right in the middle of downtown.
Cons: Elevators! and maybe a hair dryer in the bathroom.
Location: Location was great. Walk down a set of stairs and you are right in the middle of Whistler village. Great restaurants and many bars to stumble to.
Very large and spacious room. Tons of natural light and all the storage space you need. Bathroom was one of the amazing with a separate shower and bathtub. (Be aware there is no hair dryer!) Overall a great experience. Only thing I would change is faster, more efficient elevators. Took 10 minutes to get from the 8th floor to the Lobby.
Comment from Hotel Management
Jul 2, 2015 by Pan Pacific Management, Hotel Management
Dear Aman, It's fantastic to hear that you think of us as the best hotel in Whistler. I'm glad that you found the room spacious and comfortable. For future reference there is a hair dryer in the cupboard under the bathroom sink or our Housekeeping team is more than happy to deliver one to your room. I hope we can welcome you back again in the near future. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!!!

Posted Jun 23, 2015
had a great stay! Excellent hotel n staff was very helpful
Comment from Hotel Management
Jun 30, 2015 by Pan Pacific Management, Hotel Management
Dear Valued guest, Thank you for reviewing your stay. I'm glad that you liked the hotel and found our staff to be friendly and helpful. It's great to hear such positive feedback. I hope we can welcome you back to Whistler soon. Kind regards, Tom F - Guest Experience Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Jun 11, 2015
Pros: We had a great room with a spectacular view of the mountains. Free continental breakfast was very good
Cons: Lacks a restaurant, and lounge/pub.
Nice hotel in the lower village close to everything
Comment from Hotel Management
Jun 13, 2015 by Pan Pacific Managment, Hotel Management
Dear Valued guest, Thank you for commenting on your recent stay at the Pan Pacific. I'm glad that you enjoyed your stay and found our location convenient. I hope we can welcome you back to Whistler soon. Kind regards, Tom F - Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel in village centre

Posted Jun 6, 2015
Pros: Everything
Cons: Nothing
Highly recommend this hotel, great rooms, excellent staff, all within easy walking distance of both upper and lower village, free continental breakfast include with room price keeps cost down if your on a budget.
Comment from Hotel Management
Jun 11, 2015 by Pan Pacific Management, Hotel Management
Dear Steve, Thank you for reviewing your stay with us. It's nice to see that you enjoyed such a pleasant stay with us. Our location is ideal for enjoying everything that Whistler has to offer. I hope we can welcome you back soon. Best regards, Tom F - Guest Experience Manager