“Disappointing”

Nottoway Plantation is beautiful but we were disappointed with the quality of the management. The staff was helpful and tried hard to pleased but the owner of the Plantation has skimped on training and this showed. For example, in the restaurant, the staff had no idea what cutlery goes with each meal and we had to asked for cutlery after being served the main meal. The rooms are lovely but it looks like the accountants have been hard at work - eg., no proper cups and spoons for coffee - only paper cups and nasty plastic straws to stir the sugar, two towels for 4 persons and no powerpoint for the coffee maker. We had to hunt around the room to find a powerpoint and pull out the plug for the light fitting. Whilst the above are little things, this is disappointing for a property of this calibre.