Suite, Multiple Beds, Non Smoking (Efficiency) | Free WiFi, bed sheets

Reviews of Econo Lodge Inn & Suites Lake Harmony - Pocono Mountains Area

2 out of 5

Reviews

6.2
Rating 10 - Excellent. 41 out of 244 reviews" "
Rating 8 - Good. 66 out of 244 reviews" "
Rating 6 - Okay. 53 out of 244 reviews" "
Rating 4 - Poor. 41 out of 244 reviews" "
Rating 2 - Terrible. 43 out of 244 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Dennis

Traveled with family
There were no hangers in the closets. We had a reservation for 1 queen-sized bed. It was a double.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carrie

Business traveler
The bed was perfect! The sheets were very Luc and really nice pillows. I really appreciated it after my 5 hour drive. I felt like heaven in the bed.
Stayed 1 night in Feb 2024

10/10 Excellent

Guillermo

Very nice and clean.
Stayed 1 night in Feb 2024

2/10 Terrible

Judy

Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
I was caught unexpectedly. It is very clean, comfortable, easy check in, and great price. Will use it again!
Stayed 1 night in Oct 2023

6/10 Okay

Chelsi

Liked: Cleanliness, staff & service
Disliked: Room comfort
It is what it is.
Even thought I was on the 1st floor I still had steps to go up. My TV didn’t work, the wifi barely worked. Only a little more than 2 miles to Wawa and a few fast food places near the turnpike exit. Room and bathroom seemed very clean.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Robert

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Patricia

Traveled with partner
Disliked: Cleanliness, staff & service
They were going to keep my deposit because I started my period and got a little blood on the sheets. She told me they don’t use bleach when cleaning. Which makes since cause the towels are stained! So I turned my car around washed the damn sheets in the sink by hand I have a pic of the sheet that THEY sent me. I didn’t know it was on it. And the sheets are not 50.00 sheets.

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a hard time finding it. Previous motel internet was slow and kept quitting. I was lucky to get the message my booking was complete but there was no address. I think the address should be shown before booking, especially if not in my original request. That way I can see if it is before or after my route of travel. I don't like to backtrack. Can't fault this motel for that. It's nice here but bathroom sing is in a closet size section. No hand towels but I used a bath towel. They were very helpful when I got here (2 hours after my GPS said I would) Lucky for me when I got gas for the car that the clerk knew where I needed to go.
Stayed 1 night in Sep 2023

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable basic lodging. CLEAN
Stayed 2 nights in Sep 2023

2/10 Terrible

Gail

I booked because I found it in a “pet friendly hotels” search. We arrived to be told that no pets allowed. No refund. No apology. Felt cheated.
Stayed 1 night in Sep 2023

4/10 Poor

Rena

Stayed 1 night in Sep 2023

2/10 Terrible

Alexandria

Stayed 1 night in Aug 2023

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Econolodge...never again!!!
I checked in and went to the room which smelled of air freshner so bad it made my eyes water The next room had a guy with s charcoal grill cooking and drinking only a couple feet away.i went back to the front desk and told the gentleman whose accent was so strong i couldn't understand him,and told him i couldnt stay because of those conditions. When i asked him to refund my moneybhe told me to take it up with the booking company and he couldnt help me....I left!!!
Stayed 1 night in Aug 2023

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The motel delivered on a one night stay while on a fishing trip. the room was clean but dated as was the property. Therefore the price was right for what we received. The TV and remote was a challenge.
Stayed 1 night in Aug 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet place
Stayed 2 nights in Aug 2023

10/10 Excellent

Feng

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

matt, cleona

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Nice room. Clean. NO DESK. The exterior of the motel is shabby but the interior room was nice. The office was locked and you have to pick up a phone on the porch of the office and call for the inn keeper to check in.
Stayed 1 night in Aug 2023

4/10 Poor

emily

Disliked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

elizabetgh

Stayed 1 night in Jul 2023

10/10 Excellent

Phillip

Stayed 1 night in Jul 2023

8/10 Good

Taylor Mae

Stayed 1 night in Jun 2023

4/10 Poor

Li

Traveled with group
Disliked: Staff & service, property conditions & facilities
It didn't provide any service. We stayed for two nights. They didn't even come to change the towels. The towels were old and dirty looking. No ticial paper, no hair dryer. A tiny cloth closet was against the bed that you couldn't reach. A certainly outdated rundown place. Some long term residents lived in the rooms next to us. You could tell they left garbage and Amazon delivery box out of the doors. We felt unsafe there.
Stayed 2 nights in May 2023

8/10 Good

Robert, Foxboro

Liked: Cleanliness, staff & service
Rundown buildings but clean rooms and friendly manager
Stayed 1 night in May 2023

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people in the room near my daughter and I was having a very loud party till late at night. I never complain though till the next morning.
Stayed 1 night in May 2023

6/10 Okay

Frank

Liked: Staff & service
Disliked: Cleanliness
the bed was like sleeping on a bed of nails covered with cotton and shook lke it would fall apart. at the head of it on the side facing the wall was an electrical outlook with a lamp and electrical plug in unit with several outlets. The wall outlet was pressing against the cotton material of the mattress. That outlet had no covering face-plate annd was dangling. When I tried to exit the door would not open. I tried to open the 1 window and found it jammed shut. I went back to the door and after several minutes of "jimmying" it opened. I only stayed 1 night and when I asked for a credit of the second I was told they could not because I booked through you..

10/10 Excellent

jeff

Stayed 2 nights in May 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for me it was close to split rock
Stayed 2 nights in Apr 2023

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was amazing and property was on the hidden side so barley any traffic at all, and we stayed on a concert weekend
Stayed 1 night in Apr 2023

2/10 Terrible

Sylwester

Traveled with family
Disliked: Cleanliness, staff & service
If towels and bedding are washed every time with soap, they will not be gray. It seemed that the bed was not fresh. There is no breakfast here. I don't know why they write a room with breakfast. One bag of coffee for 3 people for 2 days in the room.
Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater blew really hot air so I had to switch it off. Bedbugs. The outside condition of the buildings was atrocious. Cracks and crevices everywhere. Shambles. Very bad. Will not recommend. They charged an additional hidden fee of $100 for incidentals which was not mentioned in the reservation.
Stayed 2 nights in Mar 2023
Response from Dan on Mar 21, 2023
Your review does not represent our property, we have preventive pest control to prove you claims is false.when you made reservation it clearly indicate 100 deposit please read carefully before making the reservation so it is another false claim that it was not indicated when you made the reservation.you should mention the problem when you checked out which you did not.we would appreciate if you contact us directly so we can better understand the issue you had.

2/10 Terrible

Rocio E

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estafa
Stayed 2 nights in Feb 2023

10/10 Excellent

Ange

Liked: Staff & service, amenities, property conditions & facilities
It was perfect I like everything about it 🙏❤️❤️❤️
Stayed 2 nights in Feb 2023

4/10 Poor

Alfred

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Luis

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Duvet covers had stains of all kinds, hair on the pillows, the floor was sticky, bathroom smelled of urine and hair from the previous guests.
Stayed 1 night in Feb 2023

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The price
Stayed 1 night in Oct 2022

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice simple property. It makes a good weekend or one night stay. Can not think of a con to everything because it’s simple and satisfactory.
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Staff were very nice. However, the bed was really uncomfortable and there was pubic hair in the shower.
Stayed 1 night in Oct 2022

10/10 Excellent

Lester

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly and service dog friendly.
Stayed 1 night in Oct 2022

8/10 Good

Crystal

Stayed 1 night in Oct 2022

4/10 Poor

Yap Koon

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
No elevator power wheelchair cannot go inside the room because they have step. Mattress no clean got bloody & spot. Asked staff to change give us hard time & said if we not satisfied can leave.
Stayed 1 night in Sep 2022

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in/out was quick and efficient. The Manager on Duty was wonderful. Very attentive and friendly. Room was clean but with a little bit of a musty odor. We opened our unit door and sliding door to let some fresh air in. Musty odor was gone in no time. There was no ice available and the vending machines were almost empty. Place is definitely old and in need of some updating but for the price, I'd definitely stay there again.
Stayed 1 night in Sep 2022

2/10 Terrible

Heuribel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst stay ever they have a creepy man who doesn’t work there that has access to everyone’s room. The man kept stalking me and my family trying to get inside of our rooms we reported to staff and they said he simply lives in the hotel it was scary and everything was very dirty I had paid for two nights and had to endure them because it was too late to cancel.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Poconos & Elements Music Festival. Good.
Customer service at check in and also at check out was superb. Very appreciative of the friendliness from the staff here. It is a non smoking property. They are currently under staffed and with its location; much consideration from customers are much needed of minimizing the trouble and hassle for staff. I would stay here again said I am in the area again for any given reason. Thanks.
Stayed 6 nights in Aug 2022

2/10 Terrible

Beth

Disliked: Staff & service, property conditions & facilities
Property manager nor expedia would help me at midnight and left me stranded. Will never book through expedia again.
Stayed 2 nights in Aug 2022

4/10 Poor

Seanean

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and outdated. One towel In the room. No outlets but the need to charge phones. Luckily, we only stayed one night.
Stayed 1 night in Jul 2022

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities
Rooms were sufficient, exterior property needs work, booking indicated breakfast was included but on arrival was not available. They are one of few sites with recycling on property.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was amaxing with nice views
Stayed 7 nights in Jul 2022

8/10 Good

Steven

Stayed 1 night in Jul 2022