Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 21, 2014
Very loud family above. Children probably jumping on bed. Called , very nicely, 3 x. Little or no effort put forth to remedy . 4th call, a bit more strong but polite , front desk went up. Much better . Too bad fd didn't take care of this on the first request
5 out of 5
Recommended
for Families
by A verified traveler

Beautiful hotel in excellent setting

Posted Jul 20, 2014
We had a great stay here with our two small children - the staff were friendly and courteous, and the hotel itself was an amazing place. The vintage elevator was particularly impressive to the boys. It's located right along the river which makes for an incredible place to stop in summertime.
3 out of 5
Recommended
for Couples
by PAWilliams from Ottawa, ON

Historical Hotel

Posted Jun 10, 2014
Pros: Location, staff,
Cons: Overall, the place is just getting tired and needs a lot of work.
Location: Mount Washington, Cog Railway, Franconian Notch, North Conway outlet malls, walk the town, golf
The resort is located in a very beautiful area in Jackson, NH. The stream that runs parallel to the resort is a wonderful walk full of birds, water and forest. The resort is fairly easy to find, and check in was painless. The staff is really good, but overall the place needs a lot of repairs and maintenance, it is really showing its age.We stayed 3 nights and over the weekend it was fairly busy but on Sunday night we felt like we had the place to ourselves, granted it is not high season yet.Housekeeping missed our room the first day and we went to the desk and asked for towels and new glasses. They were delivered promptly which was nice.
5 out of 5
Recommended
for Everyone
by Diane from HM

Great staff, great food, great view, great skiing

Posted Mar 19, 2014
We enjoyed our ski retreat and were happy to see an improvement in the food offerings! As always the wonderful staff, convenient skiing outside the door and the most beautiful view made our stay the best!
4 out of 5
Recommended
for Everyone
by janice from merrimack,nh

Nice mountain area.

Posted Mar 18, 2014
Pros: Staff were very nice, front desk (she) gave us a lot of insight of the area.
Cons: Better mattress
Location: Golf course across the street Jackson falls Outlet shopping 5-10 miles
The hotel has charater, if you like older properties You would like this. The lounge area is small but very charming. The staff are great. We plan on going back.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice homey hotel

Posted Mar 17, 2014
Cons: Only issue I had was lack of outlets in the room. Very few, but it was manageable.
The room was really nice and had an old feel in a good way. Lots of antiques and very friendly staff.
4 out of 5
Recommended
for Everyone
by Jim from NJ

Great old wood hotel

Posted Mar 14, 2014
This is a creaky old hotel. Very European. It is charming but it is not quiet. You can hear your neighbors and people in the hall very clearly. That being said, it is in a great location, across from cross-country skiing, a few minutes drive from Black Mtn, a few more to Wildcat for downhill. Pub and restaurant are lovely, food and service surprisingly good. I also got a very reasonable price ($100) for a double room for a Saturday night at the last moment in great ski weather.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place for an overnight ski trip

Posted Mar 10, 2014
I stayed here with two friends for a quick ski day and overnight. It was affordable and comfortable. The rustic vibe was nice in the common areas, but the rooms are definitely outdated. Overall, highly recommended if a pleasant and affordable but not high-end stay is what you want.
3 out of 5
by judy from massachusetts

Extremely old and out dated!

Posted Mar 3, 2014
Pros: Nothing.
Location: Quaint little Jackson village--beautiful.
We overpaid for one night stay. We were welcomed with a surprised looked front desk clerk exclaiming--how did you get a one night stay here? Then he noted that we booked through expedia, we were directed to our special room on ground floor-which in essence was outside around the back through a side door to the "basement". Nasty! Best word I can come up with--Nasty!
4 out of 5
Recommended
for Everyone
by Christine from France/ Boston

Charming Hotel on the ski trails

Posted Feb 23, 2014
Pros: Jacuzzi after ski was wonderful! The situation is marvelous.
Location: The domain of Cross country ski is simply fabulous...
We only spent one night at the Eagle Mountain House and we enjoyed cross country ski. The hotel is welcoming, cozy, convenient and very quiet. We loved this very" New England atmosphere"... Hope to come back again, and stay longer!