Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 21, 2014
Very loud family above. Children probably jumping on bed. Called , very nicely, 3 x. Little or no effort put forth to remedy . 4th call, a bit more strong but polite , front desk went up. Much better . Too bad fd didn't take care of this on the first request
5 out of 5
Recommended
for Families
by A verified traveler

Beautiful hotel in excellent setting

Posted Jul 20, 2014
We had a great stay here with our two small children - the staff were friendly and courteous, and the hotel itself was an amazing place. The vintage elevator was particularly impressive to the boys. It's located right along the river which makes for an incredible place to stop in summertime.
3 out of 5
Recommended
for Couples
by PAWilliams from Ottawa, ON

Historical Hotel

Posted Jun 10, 2014
Pros: Location, staff,
Cons: Overall, the place is just getting tired and needs a lot of work.
Location: Mount Washington, Cog Railway, Franconian Notch, North Conway outlet malls, walk the town, golf
The resort is located in a very beautiful area in Jackson, NH. The stream that runs parallel to the resort is a wonderful walk full of birds, water and forest. The resort is fairly easy to find, and check in was painless. The staff is really good, but overall the place needs a lot of repairs and maintenance, it is really showing its age.We stayed 3 nights and over the weekend it was fairly busy but on Sunday night we felt like we had the place to ourselves, granted it is not high season yet.Housekeeping missed our room the first day and we went to the desk and asked for towels and new glasses. They were delivered promptly which was nice.
3 out of 5
Recommended
for Couples
by Sue from MA

Weekend away

Posted May 20, 2014 on Hotels.com
The hotel is very quaint but could use some updating. The walls are thin so hope for quiet neighbors. Good price, good location. overall it was a good stay.
5 out of 5
Recommended
for Couples
by Joe from Portland, ME

Posted May 20, 2014 on Hotels.com
A wonderful quiet location that brings you back in time. This escape is about sitting on a rocker and drifting into the scenery. Then have a very well prepared gourmet meal in the dining room. Classy place with modern cuisine at a fantastic price.
4 out of 5
Recommended
by A verified traveler

Posted Apr 23, 2014 on Hotels.com
I will say, that as comfortable as the bed looked, it had no support whatever. Very hard to sleep sound when you are trying to get comfortable. However, it was a lovely, old place.
4 out of 5
Recommended
by Lisa and Dave from Eagle Mountain

Posted Apr 1, 2014 on Hotels.com
It was a wonderful stay and it was close to all attractions. I recommend this hotel!
4 out of 5
Recommended
by Dawn from Massachusetts

Getting married at this hotel. Nostalgic ambiance

Posted Mar 27, 2014 on Hotels.com
I love this hotel. It needs updating but management assured me that 2014 would be the start of some great renovations.
5 out of 5
Recommended
for Everyone
by Diane from HM

Great staff, great food, great view, great skiing

Posted Mar 19, 2014
We enjoyed our ski retreat and were happy to see an improvement in the food offerings! As always the wonderful staff, convenient skiing outside the door and the most beautiful view made our stay the best!
4 out of 5
Recommended
for Everyone
by janice from merrimack,nh

Nice mountain area.

Posted Mar 18, 2014
Pros: Staff were very nice, front desk (she) gave us a lot of insight of the area.
Cons: Better mattress
Location: Golf course across the street Jackson falls Outlet shopping 5-10 miles
The hotel has charater, if you like older properties You would like this. The lounge area is small but very charming. The staff are great. We plan on going back.