Ratings based on 290 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.3 Hotel condition
They paid and stayed.
by A verified traveler from Cape Cod
Convenient to all shopping and tourist locationsPosted Aug 24, 2014
Pros: Location, right on the main road, White Mountain Highway, and very close to North Conway Center.
Cons: 1. The ice machine is buried in the construction of the pool area, and is unavailable when the pool is not open. 2. The free breakfast was poor.
Location: Plenty of Outlet shopping, and drives thru the spectacular mountains.
Facility and furniture is dated, but they are doing a lot of construction to update. The free breakfast consisted of make-it-yourself waffles, coffee, tea, apple juice, Tang, Raisin Bran or Cheerios and two types of bread and a toaster. No protein, no way to start the day.
by A verified traveler
Good location and that is allPosted Jul 21, 2014
Good location, besides that it needs a lot of updating, our room was hot ( seemed like the thermostat was for show) and it didn't have a smoke detector just a wire hanging from the ceiling. Would not go back
for Everyoneby A verified traveler
Centrally located in Conway NhPosted Jul 21, 2014
The hotel staff was very accommodating when a problem arose. The Hotel is not new, however, pleasant to stay.
by A verified traveler from mass
bad choicePosted Jul 16, 2014
the place smelled moldy, the mattress needed to be replaced; you sank sideway out of bed, the bathroom was dirty; hair on the floor, dirty tub. the tv had about 5 channels to choose from. breakfast choices were poor.....
for Everyoneby A verified traveler from Cardiff, Wales
Hotel close to shopping outletPosted Jul 14, 2014
Pros: Convenient for shopping. Breakfast was ok.
Cons: In need of redocoration and complete renovation! This could be a great place to stay if it was brought up to date.
Location: Excellent location for the shopping outlets in North Conway. Also convenient for Crawford Notch SP, Pinkham Notch SP, & Mt.Washington
The room we had was shabby, tired and in urgent need of care & attention. There was a really musty/damp smell in the room as if the sink/shower had not been used in ages. The wallpaper was lifting at the seams and looked dirty, with lots of marks. Generally, the room needs to be completely refurbished with fresh paint, new wallpaper, new carpet & furnishings.
by A verified traveler
Location good - close to shopping outletPosted Jul 14, 2014
Looks like maintenance has been deferred for a long time. Hotel needs some work. Hallways dirty and grimy.
for Couplesby Shannon M from MA
decentPosted Jun 3, 2014 on Hotels.com
After reading some reviews, I was nervous, but we were pleasantly surprised! The staff was FABULOUS! They were friendly, courteous and helpful. The room was not amazing, but it was clean and comfortable and didn't break the bank. We would stay here again.
by A verified traveler from tiverton, ri
Awful. Filthy hotel...not worth the moneyPosted May 27, 2014
Everything was dirty and outdated. No hot water. I was afraid to even sleep in the bed, knowing that some 20 people have probably slept in the same sheets because the hotel probably doesn't change them. We didn't even attempt the breakfast. If you go bring Lysol.
Recommendedby lawrence Cartier
Posted May 27, 2014 on Hotels.com
Recommendedby A verified traveler
Outstanding servicePosted Mar 30, 2014 on Hotels.com
Staff was so nice!