Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom CT

Disappointed.

Posted Apr 18, 2015
Room was a bit dated and had funny smell. I'm still not sure what the $20 resort fee was for. Sister property was closed for season so we're werent able to use their amenities. The water park is for young children, probably under 10 years old. Disappointed overall.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dover, NH

Nice kid friendly hotel

Posted Mar 4, 2015
I have stayed in a lot of hotels, and I'm not going to lie, the beds are usually the worst part of the stay. I was so impressed with how comfortable these were. For once I didn't want to get out of bed. Not to mention how many things they have for the kids to do, it's a really great experience.
2 out of 5
by A verified travelerfrom Boston

Locked out and locked in.

Posted Feb 22, 2015
Pros: Location is convenient
Cons: The locks for one! Also the property is very, very tired. I found the room to be depressing as all decor is in various shades of dark brown.
Location: There is certainly enough to do in North Conway. I would give a big shout out to Peach's, a great breakfast joint. Really fabulous menu selection.
During our two night stay we had several episodes when the card key entry system would not work. The first time the door wouldn't lock, so along came housekeeping to fix it which they kinda, sorta did. It worked to the extent the door locked. The second time my wife and I were going back to the room and the lock opened only after four or five minutes of struggling and inserting the card key into the lock ever quicker and quicker. Eventually the lock released and we could get into our room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom westminster ma

Great little getaway with my kids and my sisters.

Posted Jan 25, 2015
Water park was great for all the kids - ages 2 - 11. Room was great and cozy. Staff was wonderful especially after I left and realized I had left my wedding rings and an irreplaceable ashes ring behind!! They were great to work with in locating and shipping back to me asap!
4 out of 5
Recommended
for Families
by A verified traveler

family getaway

Posted Jan 1, 2015 on Hotels.com
The staff was very nice. The water park was a great place for our 1 year old to splash around for a bit. Very family friendly and fun for a getaway.
4 out of 5
Recommended
for Families
by Kelleyfrom Warren, r.i.

Disappointed in room! All else great !!

Posted Jan 1, 2015 on Hotels.com
well, reservations were made two months I'n advance, Also called the nite before to confirm our room with loft(their were SIX of us!! We got there and our room was Gone!! given away!! Now mind you this was a Gift! They were cramped in a reg, room with cot.Had to take lamp and side table out to make room . Only light was from T.V. WE Paid For A Room With A Loft. Now they did comp, the water Part, (and that was a nice jester.) But We wanted them to have a comfortable stay! iT was our ONLY GIFT to my Grandchildren(4) of them And Our girls. thereSingle parents and love it there when they were young! they made the best of it and had a great time. I'm just disappointed that they had a small cramped room! My husbands retired and it took a whole year to save for this for them. They did love Everything else,.
5 out of 5
Recommended
for Families
by Margaretfrom Natick

Redjacket Mountainveiw is our first choice

Posted Dec 30, 2014 on Hotels.com
we stayed at the redjacket mountainview as part of our annual polar express trip. We love the hotel! We have a large family and stayed in suit, our room was larger and clean. The hotel offeres kid friendly buffets, activities and the staff work hard to ensure repeate buisness. We visit North Conway often and have stayed at various different hotels and this is our favorite place to stay.
3 out of 5
Recommended
for Families
by A verified travelerfrom Thornton NH

Kids had fun

Posted Dec 8, 2014
Enjoyed the room with loft.Towels were not very soft. Would have liked a rack to hang towels and swimsuits on as we were there for 3 days. The food was really good. Breakfast buffet yummy!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom RI

Mountain view

Posted Nov 27, 2014
Great holiday vacation. Spent 3 nights with our 4 year old daughter had a excellent time. Hotel staff was excellent and accommodating .
5 out of 5
Recommended
for Getaway With Friends
by Diannefrom Boston, MA

Girl's weekend

Posted Nov 18, 2014 on Hotels.com
It was a girl's weekend for shopping, massages and drinks. The hotel was very accommodating. Laura and Stacey from the restaurant/bar area very polite, helpful with recommendations for restaurants and attentive.