Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Dover, NH

Nice kid friendly hotel

Posted Mar 4, 2015
I have stayed in a lot of hotels, and I'm not going to lie, the beds are usually the worst part of the stay. I was so impressed with how comfortable these were. For once I didn't want to get out of bed. Not to mention how many things they have for the kids to do, it's a really great experience.
2 out of 5
by A verified travelerfrom Boston

Locked out and locked in.

Posted Feb 22, 2015
Pros: Location is convenient
Cons: The locks for one! Also the property is very, very tired. I found the room to be depressing as all decor is in various shades of dark brown.
Location: There is certainly enough to do in North Conway. I would give a big shout out to Peach's, a great breakfast joint. Really fabulous menu selection.
During our two night stay we had several episodes when the card key entry system would not work. The first time the door wouldn't lock, so along came housekeeping to fix it which they kinda, sorta did. It worked to the extent the door locked. The second time my wife and I were going back to the room and the lock opened only after four or five minutes of struggling and inserting the card key into the lock ever quicker and quicker. Eventually the lock released and we could get into our room.
5 out of 5
for Everyone
by A verified travelerfrom westminster ma

Great little getaway with my kids and my sisters.

Posted Jan 25, 2015
Water park was great for all the kids - ages 2 - 11. Room was great and cozy. Staff was wonderful especially after I left and realized I had left my wedding rings and an irreplaceable ashes ring behind!! They were great to work with in locating and shipping back to me asap!
3 out of 5
for Families
by A verified travelerfrom Thornton NH

Kids had fun

Posted Dec 8, 2014
Enjoyed the room with loft.Towels were not very soft. Would have liked a rack to hang towels and swimsuits on as we were there for 3 days. The food was really good. Breakfast buffet yummy!
5 out of 5
for Everyone
by A verified travelerfrom RI

Mountain view

Posted Nov 27, 2014
Great holiday vacation. Spent 3 nights with our 4 year old daughter had a excellent time. Hotel staff was excellent and accommodating .
5 out of 5
for Getaway With Friends
by Diannefrom Boston, MA

Girl's weekend

Posted Nov 18, 2014 on Hotels.com
It was a girl's weekend for shopping, massages and drinks. The hotel was very accommodating. Laura and Stacey from the restaurant/bar area very polite, helpful with recommendations for restaurants and attentive.
2 out of 5
by A verified traveler

No water pank

Posted Nov 15, 2014
Don't think you are getting a water park here as suggested by the title because on check in they tell you it is not included and would be 40$ extra . Next time I will just get a hotel with a pool to have a quick dip that is all I really qanted
5 out of 5
for Everyone
by A verified travelerfrom p

Conway get a way

Posted Nov 11, 2014
Easy check in with prompt friendly desk clerk. We were tired from a day of hiking! Great room with beautiful sunset overlooking the mountains
2 out of 5
by A verified travelerfrom Trois-Rivières, Québec

Publicité trompeuse

Posted Nov 9, 2014
Ne pas se fier à la publicité. Ils mettent en valeur le parc aquatique mais son utilisation n'est pas incluse dans le prix. Nous avons dû débourser $20.00 par personne pour y avoir accès. Le prix de la chambre devient beaucoup moins intéressant. Et la chambre seule (déjeuner non inclut) ne vaux pas ce que nous avons payé. Je vous suggère un hôtel dans les environ moins cher et vous pourrez quand même aller au parc aquatique de cet hôtel puisqu'il n'est pas exclusif aux client de l'hôtel.
4 out of 5
for Everyone
by A verified traveler

Nice view of the mountains.

Posted Oct 29, 2014
The view of the mountains with the sun setting was worth the extra charge. Location to food and shopping was excellent.