Frances G, thank you for the glowing review. We're thrilled to hear you had such a wonderful experience at Sonesta White Plains Downtown. Don't hesitate to choose us again for your next stay!

Charlotte, it's wonderful to know that your stay at Sonesta White Plains Downtown matched your expectations. We're delighted that our location proved to be advantageous and allowed you to explore easily on foot. Thank you for particularly appreciating the cleanliness and tranquility of your room. We can't wait to welcome you back for another fantastic stay whenever your travels bring you to our area again.

Patricia, thank you for your wonderful review of Sonesta White Plains Downtown. The team is thrilled to hear that you appreciated our top-notch location, the cleanliness and comfort of our rooms, as well as the warm reception from our colleagues. We can't wait to welcome you back for your next visit!

Thank you for sharing your feedback, Alan.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

Carlo, it's wonderful to hear that you enjoyed your time at Sonesta White Plains Downtown. We strive to provide an enjoyable stay for our guests and we're delighted that we succeeded in your case. Your feedback is greatly appreciated and we can't wait to welcome you back soon.

Sharon, we appreciate your continued loyalty and your constructive feedback. It's dismaying to learn that your recent experience wasn't up to your usual standards. We apologize for any inconvenience regarding the cleanliness and any disturbances due to the ongoing improvements. We're glad an adjustment was made to reflect this, and it's great to hear our team members were pleasant during your visit. Your comfort is our priority and we're working diligently to complete our renovations promptly. We look forward to providing a more enjoyable stay when you return next year.

We appreciate the feedback, Richard.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

Jennifer, we appreciate your feedback. It's regrettable to learn you had some concerns regarding aspects of the room and the clarity of additional charges. We continually aim to improve and update our facilities, always striving for transparency in all communications. However, it is heartening that you found the convenience of our location useful. We hope for a chance to serve you again in the future with a more satisfying experience.

James, it's disheartening to hear you had inconsistencies with your housekeeping service. The frequency of this service should be a given, so your experience is disappointing. Our team members are usually prompt when it comes to such requests. It's our hope that, despite this experience, you will allow us another opportunity to provide you with the service you expected.

Ronece, it's fantastic to hear that you enjoyed the gorgeous vista from your room at Sonesta White Plains Downtown. We aim to provide all our guests with delightful experiences. We hope to welcome you back for another pleasant stay in the future.

Crystal, it's wonderful to hear your experience at Sonesta White Plains Downtown was marked by a fantastic location and a seamless check-in and check-out process. We strive to provide effortless experiences for our guests. We look forward to hosting you again!

Thanks for the fantastic rating, Michael!It's outstanding we could exceed your expectations during your stay at Sonesta White Plains Downtown. We're all looking forward to your next stay with us.

Greg, thank you for choosing Sonesta White Plains Downtown and for providing your rating. We're glad to see your visit was enjoyable and we're looking forward to hosting you again in the future.

Shelly-Ann, thank you for your feedback. The Sonesta White Plains Downtown is indeed close to shopping facilities to ensure an enjoyable stay for our guests. We're thrilled that you had a positive experience at our location and we hope to welcome you back soon.

Lorraine, it's wonderful to hear that you enjoyed your stay at Sonesta White Plains Downtown. Your compliments about Joel and Patty have been shared with them, who were thrilled to have made such a positive impact on your day. We truly appreciate your kind words about our team members' friendliness and helpfulness. We look forward to welcoming you back in the future.

Alan, thank you for your positive feedback. It's fantastic to know that you found Sonesta White Plains Downtown to be a pleasant place to stay. We strive to deliver exceptional service and we're pleased that your stay reflects this. We eagerly await your return!

Thank you for the fantastic rating, Tristan!We strive to make all of our guests feel welcome and relaxed during their time at Sonesta White Plains Downtown! We can't wait to see you again soon.

Leslie-Karen, we're thrilled to know how much you appreciated the superb location of Sonesta White Plains Downtown, with its convenience for food and shopping. It's great to hear that you had a wonderful time celebrating New Year's Eve and were pleased with our ability to accommodate the festivities. Thanks for sharing your positive experience. We look forward to welcoming you again for another memorable stay.

Dee, thank you for sharing your thoughts. Regretfully, it seems we didn't quite meet the exceptional standards we strive for. Rest assured your feedback is taken into consideration as we continuously seek improvements. Your next stay with us should be more than just "OK". We hope to have the opportunity to turn your next visit into a more positive one.

Thanks for the outstanding rating, Janae!We're delighted your time at Sonesta White Plains Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Lisabeth, thank you for recognizing the dedicated and can-do attitude of our team members at Sonesta White Plains Downtown. We work hard to provide a professional and welcoming experience for all our guests. Looking forward to your next visit!

Alan, thank you for giving Sonesta White Plains Downtown a visit and taking the time to rate us. We continuously strive to improve the quality of our services and your feedback is a vital part of this process. If you have any specific comments or suggestions, we would love to hear from you in order to enhance our future guest experiences. We hope to have the opportunity to welcome you back soon.

Thank you for the fantastic rating, Constance!It's outstanding you had such a wonderful experience at Sonesta White Plains Downtown. We care about the satisfaction of our guests. We can't wait to see you again soon!

Andre, it's regrettable to hear that your experience did not live up to your expectations. Addressing your concerns, it's unfortunate you had issues with your room's upkeep, and the approach by our front desk team. Given the feedback, the venue is constantly working on enhancing our service training to ensure all guests receive complete information. Despite your criticisms, we appreciate your positive words about our property and accommodations. We truly believe that changes will make you reconsider your decision in the future.

We appreciate your feedback, Sarah.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

Thank you for taking the time to leave this wonderful rating, Menelik! We hope to see you again soon at Sonesta White Plains Downtown so we can share yet another amazing experience!

Melinda, it's fantastic to hear that you found our team members at Sonesta White Plains Downtown welcoming and helpful, and that you appreciated the cleanliness of our facilities. We're sorry to hear that the bed height posed an issue for you, a point we'll certainly take into account. We're thrilled you had an overall positive experience and we hope we'll have the pleasure of welcoming you back soon.

Kerry, it's wonderful to know you had an exceptional experience at Sonesta White Plains Downtown. We appreciate your perfect scoring and are thrilled that we've made your stay memorable. Can't wait to welcome you back on your next visit. Thank you for choosing us as your perfect choice!

We appreciate you sharing your concerns with us, Nancy.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

Melinda, thank you for choosing to stay at Sonesta White Plains Downtown and for giving us a high rating. We are delighted to hear that you enjoyed your stay. We hope to welcome you back in the near future.

Thanks for the perfect rating, Lisa!We're pleased to hear that you have fully enjoyed your stay at Sonesta White Plains Downtown, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

Kevin, thank you for sharing your recent experience at Sonesta White Plains Downtown. We were thrilled to read you appreciated our superb location near shopping and dining. That being said, we wish your dining experience in our café was more comfortable. Please know we are addressing your comments concerning the dining area to ensure everyone has a more enjoyable mealtime encounter. Also, based on your feedback, we'll review our room arrangements concerning our bedding items. Despite these issues, it's reassuring to know you found overall value in our hotel and consider staying with us again. We hope to provide an even more impressive stay next time.

Lisa, we're thrilled to know you enjoyed your stay at Sonesta White Plains Downtown. It's always heartening to receive such positive ratings from our valued guests. We hope to welcome you back in the future for another delightful experience.

We appreciate you sharing this positive rating, Angela!The comfort of our guests is important to us so we can't wait to see you back again at Sonesta White Plains Downtown. We want to share an even more enjoyable experience with you next time.

Thank you for sharing, Elizabeth.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

Steven, we're thrilled to know that you had a splendid experience at Sonesta White Plains Downtown. Our team appreciates your perfect rating, and we're looking forward to greeting you again in the near future. Safe travels!

Torri, it's great to hear that your stay at Sonesta White Plains Downtown met your expectations! We're always glad to provide a fantastic experience for our guests. We hope to see you again soon!

Terry, your feedback is appreciated and it helps us to ensure our operations meet expectations. We're sorry to hear about the lack of convenience in the bathroom and issues with the room cleaning services. We also regret any discomfort caused by the linens. Please be assured that we pay close attention to these areas of concern, and steps will be taken for improvement. We truly desire for all our guests to have a comfortable and enjoyable stay.

Nicole, thank you for taking the time to share your feedback. We understand that the parking fee might come as a surprise and we appreciate your suggestions regarding private events during meal times. While we strive to provide a serene dining environment for all our guests at Sonesta White Plains Downtown, some external sounds can sometimes be unavoidable. Your comments will be used to reevaluate our current practices and see where improvements can be made. We hope for the opportunity to serve you again and exceed your expectations on your next visit.

Gregg, it's wonderful to hear that you found your stay at the Sonesta White Plains Downtown to meet your expectations. We're focused on giving our guests a comfortable and straightforward experience. However, we continually strive to enhance our services further. Your feedback is appreciated and will help us do better. We're looking forward to welcoming you back.

Thank you for the amazing rating, Naga!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sonesta White Plains Downtown soon!Thanks again for leaving your feedback!

Lisa, thank you for bringing this to our attention. We'd like to assist you right away. Could you please contact our property and ask for the manager on duty at the front desk? They'll be ready to help with any concerns or questions you may have.Looking forward to resolving this for you promptly!

Thanks for sharing this perfect rating, Ann!We're thrilled to hear you enjoyed your stay at Sonesta White Plains Downtown! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

Bianca, thank you for your rating! At Sonesta White Plains Downtown, we always strive to offer superior experiences for our valued guests. It's great to see we managed to meet that goal during your stay. We look forward to having you with us again!

We're dedicated to improving your experience. It's regrettable to see that you found some details in your room not quite to your liking. Rest assured, we continuously review our guest rooms for modernity and comfort. We appreciate your feedback regarding the bedding conditions and will definitely take these into account. We hope you'll choose to stay with us again so you can see the improvements we're continuously making.

Ellen, it's great to hear about your positive experience interacting with our team members at Sonesta White Plains Downtown. We always strive to deliver the best in hospitality. We do apologize if the view from your room did not meet your expectations. We hope that this minor factor did not significantly detract from your overall stay with us. We look forward to welcoming you back in the future.

Louis, it's fantastic to see your high rating for Sonesta White Plains Downtown. We're pleased you had a memorable stay. The team eagerly awaits your next visit.

Matthew, while we appreciate your rating, we're truly eager to hear more about your stay. Your insights can help us enhance our guest experience. We hope during your next visit, every aspect of your stay will exceed your expectations.

Saul, it's fantastic to hear that you had an excellent stay at Sonesta White Plains Downtown! We truly appreciate your perfect rating and hope to welcome you back on your next trip. Safe travels!

Josseline, we appreciate your feedback. It's gratifying to hear that you found our hotel pleasing. However, we regret to hear about the cleanliness oversight you experienced. We pride ourselves in maintaining high standards of cleanliness and we assure you this is not common. Rest assured, your feedback has been passed along to our housekeeping department for review and improvements. We hope your next stay with us is even more enjoyable.