Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by golda

Business Stay

Posted Jun 24, 2014
Pros: Restaurant was open late. Food was above average. Staff very friendly & helpful.
Location: Sent my business documents for printing to a Fed Ex Kinko shop couple blocks away
Excellent choice for Business Stay. Although i did see a wedding party and conference participants who seemed happy
4 out of 5
Recommended
for Everyone
by Joe and Beth from Illinois

Great experience

Posted Jun 16, 2014
Pros: modern appearance...cleanliness.
Cons: Air-conditional
Location: We enjoyed the restaurants in White Planes and lots of choices in the area.
Although we didn't spend a lot of time in the hotel, we were impressed by the friendly staff. We stayed two nights and everything was fine. Our only disappointment was regulating the air conditioner....it would change from being cold to being very warm. Could not manually regulate it. As we were gone during the day time we didn't bother to call in the maintenance staff.
4 out of 5
Recommended
for Business Travelers
by Drew from Fl

Nice, close to shopping and restraints.

Posted Jun 15, 2014
Pros: Location and easily accessible
Cons: Concierge directed us to a restaurant that was very mediocre and quite expensive not a restraunt she probably would have gone to.
Location: Nordstrom, Outback Steakhouse, Cheesecake Factory in same complex.
Nice, clean and comfortable. Good for 1-3 days and business travel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable hotel

Posted May 21, 2014
Pros: The room was very comfortable. The beds were especially comfy.
Cons: We had poor service for the breakfast in the hotel. The management did compensate us.
Location: We attended a college graduation.
We enjoyed our stay at the hotel. We found the valet parking to be especially easy to use.d
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2014
Room was wonderful,clean, and comfy. felt like home. The service was nice everyone is kind and attentive to our needs. Facilities were clean. Room service came on time and food was great
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, convenient to manhattan by train.

Posted Apr 23, 2014
Good hotel, pleasant staff, a bit pricey for breakfast but used eateries close by. Shopping centre next door and convenient to centre of white plains and train station. Small gym and small pool- good for dip but not swimming. Access to larger gym and pool in YMCA building....3 blocks up. Should be told rules re lockers, towels etc when given voucher.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Airport Shuttle

Posted Apr 19, 2014
Pros: Flounder at dinner
Location: Westchester Burger has excellent food. Easy to walk there from hotel
Convenient airport shuttle for pick up and drop off. Starts at 5am so you can easily make early flights to Westchester Airport.
3 out of 5
by Lee from Bronx, NY

Everything was great..EXCEPT THE HIDDEN FEE.

Posted Feb 19, 2014
The room was nice, there was a head wrap under the foot rest that was clearly not found by the cleaning staff but the room was immaculate otherwise. The thermostat worked quickly, the shower was great and I mostly enjoyed my stay. However, waking up to find 50 dollars missing from my checking account courtesy of the hotel placed a huge damper on my overnight stay. That happened on Sunday and the money has not been placed into my account on Wednesday as I write this, so I'm not sure to say that it was some sort of security deposit. Beware of the hidden charge, they wait until mid morning to blindside you so that you might overlook it.
4 out of 5
Recommended
for Everyone
by K.C. from New York, NY

Great spot adjacent to Downtown WP

Posted Feb 19, 2014
Hotel itself is pretty good. Nothing spectacular but it does well in regards to quiet, cleanliness and service. The advantage is its proximity to the Westchester Mall (literally across the street), the Westchester Pavilion (also across the street), Mamaroneck Avenue, Main Street and the City Center. It's also about a 15-20 minute walk to the White Plains Metro North station which will get you to Grand Central in about 35 minutes. Great spot if Manhattan's hotels are too pricey.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for what we needed...

Posted Feb 10, 2014
Cons: Wifi comes only with a charge.
Location: Next door to Westchester Mall. If you love authentic diners, try the Star Diner for breakfast.
Hotel was clean. Staff was friendly and accessible.