Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Jackie from N.Y. City

Easy to find right of the highway and easy access.

Posted May 20, 2014
Pros: Its neatness and cleanness awesome parking.
Cons: Fix parking elevators.
Location: Good near by Dinner an CVS and Kmart plaza.
Frank the check in person was very polite courteous and informative. Great customer service from him. Make us feel welcome and comfortable.
Comment from Hotel Management
May 22, 2014 by Manager, Hotel Management
Jackie - Thank you for taking the time to write a review of our hotel. I'm glad to hear that our hotel was easy for you to find and access. As well, I'm glad that you found our staff to be polite and welcoming. Still, I apologize that you experienced some issues with the parking elevator. I will be sure to have our maintenance staff address this issue right away. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
1 out of 5
Recommended
by A verified traveler from Elmsford NY

Posted Jan 15, 2014 on Hotels.com
Although it said that this was a non smoking hotel there was a cigarette smell coming thru the walls. There was also a smell of perfume that was in the room all over everything as if someone was there in the room before I arrived. The perfume was all of the curtains an every where.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2013
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet time!!

Posted Dec 12, 2013
Pros: Convenient close but far enough from home
Cons: If could check out by 3 pm instead of 11 am
2 out of 5
Recommended
for Business Travelers
by Mitch from NJ

Broken elevator, broken hair dryer.

Posted Dec 5, 2013
Pros: Location
Cons: Broken elevator, broken hair dryer.
Broken elevator, broken hair dryer.
5 out of 5
Recommended
for Everyone
by Debbi from Harrison , Ohio

Very accomodating

Posted Nov 18, 2013
2 out of 5
Recommended
for Business Travelers
by bassrm

This traveler left a rating score only Posted Nov 17, 2013 on Hotels.com
2 out of 5
Recommended
for Business Travelers
by A verified traveler from White plains NY

Don't do it

Posted Aug 18, 2013 on Hotels.com
The hotel is under construction, everywhere you go you bump into contractors, trip over tools and get dust all over you.I was unable to breath because of the construction dust. There was no wash clothes in my room, the toilet was backed up, if it wasn't for my company insistence that i stay i would have checked out the first day. On the day before i had to leave, the fire alarms went off at 2AM, and we weren't allowed back in our rooms until almost 4, big problem, i had to be up and out of the hotel for a meeting at 7am. I would never stay there again.
5 out of 5
Recommended
for Everyone
by Tee from Princeon, NJ

Great hotel close to Tappen Zee Bridge.

Posted Aug 10, 2013
Pros: The staff was great!
Cons: Something to wash the dishes. There was a dish towel but no cloth.
Location: Great shopping (Westchester Mall)!
Great place with excellent customer service by receptionist and Manager.
5 out of 5
Recommended
by NITA from RICHMOND VA

VERY COMFORTABLE

Posted Jul 30, 2013 on Hotels.com
EAT AND GO BREAKFAST WAS VERY SATISFYING. VERY POLITE DESK EMPLOYEES