Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Nice hotel but dirty.

Posted May 26, 2015
Pros: Nice continental breakfast.
Cons: Clean the place
Looks like the halls were not swept for weeks. Huge sticky stain on the carpet in the room. Maid service did not happen the second night of our stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom argentina

Estadia tranquila

Posted May 21, 2015
Dinero bien invertido por costo calidad. Ubicación tranquila, personal atento, desayuno bien. Instalaciones merecen modernizarse.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Located very close to the Westchester Cty Airport

Posted May 12, 2015
Pros: Spacious room, clean bathroom, soft sheets, good mattress
Cons: Carpets in hallway need replacing
Location: Not much in the immediate vicinity. Downtown Armonk is close by, but not much there
Located in a small business park in Armonk. Not shopping or restaurants within walking distance, but White Plains is about 15 min away by car. Very close to the Westchester County Airport (HPN). Dated but clean. Soft sheets, good mattress, very good A/C. Wifi (Free) is decent but not strong. Breakfast buffet is pretty standard fare. Staff is pleasant. Carpets in hallway are badly worn and need replacing. Overall a good visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Falls Church, VA

We were here for just one night but all good

Posted May 11, 2015
Pros: Location, rooms, wifi, and breakfast
Cons: Need more electrical outlets in the bathroom.
Location: Good location in Westchester County near the airport and close to major transportation routes.
We were visiting relatives in the area and this was very easy. Check in was quick, staff was friendly and the room was comfortable. It is really a travelers' hotel and not a luxury hotel but we give it a 5 because it had everything we needed - microwave, small fridge, tv and free wifi and free breakfast.
2 out of 5
by A verified traveler

No goid

Posted May 6, 2015
False advertising. There is no longer a restaurant named Marc Charles there. It is advertised that there is & huge sign outside of hotel. Check in was long. Run down , filthy bathroom . Pillows smelled from sweat.ling black hair on toilet . TV was not working & when we called no one showed up till we were in bed sleeping. Not pleasant !
2 out of 5
by A verified traveler

Posted Apr 27, 2015
Room felt old and musty. There were spots of mold in cracks around tub. I believe housekeeping do their best to clean but certain stains do not come clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Apr 21, 2015
Pros: Super-helpful staff.
Cons: More available outlets - everything needs a plug these days!
Close to the airport in Westchester, easy access to NYC via Metro North Rail. Perfect for a business trip when you don't want to be in the hustle and bustle of the city, or as a base from which to stay relatively inexpensively while visiting the City, though I'd by no means consider it a vacation destination. The rooms are clean, the staff were super helpful, and the hotel itself is a little dated/tired but then again, it's not trying to be the Ritz, it's just ensuring you get a good night's rest, which was achieved. The first night we were given a room too close to an entrance which disturbed our sleep each time the door was used - the next morning they changed our room immediately upon request. Really, they did everything they could to ensure we were satisfied, and we were.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom CO

Adequate facility with great staff

Posted Apr 15, 2015
Pros: Staff was very friendly and helpful, and very conscientious about getting clients to the airport (in a hotel van) in plenty of time for early flights.
Cons: Some freshening of the room carpet and a general upgrading of the facility would make it more attractive.
Location: Conveniently near the airport.
Checked in here tired, at the end of a busy week of visiting prospective colleges with my daughter. Desk attendant had a great sense of humor and readily arranged our van reservation (for 4:30 am, for goodness sakes) to catch an early flight the next morning. Vans were waiting in the morning, as scheduled, and the hotel manager was busy making sure all us sleepy heads were accounted for and comfortable. Excellent job she did, and the hotel added no charge for this service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Business area

Posted Apr 15, 2015
Pros: Location to highway.
Location: Not sure there is much to do in the area except shopping in white plains.
overall, nice hotel. It is in an office park so not much to see except parking lots. Breakfast selections were great and the overall appearance of the hotel was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location for my work schedule

Posted Mar 30, 2015
Pros: Location
Needed a decent hotel in the Weschester area. This one worked out just fine.