Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Home away from home

Posted Feb 17, 2015
The hotel is located close to shopping, restaurants, and the train station. Love this place!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jacksonville, Fl.

Great experience.

Posted Feb 8, 2015
Pros: Staff, room, breakfast, everything.
Cons: Can't thi of anything.
Location: Fairly centrally located. Went to visit family, didn't do much outside of that.
We thought from the description we would get a queen bed or a sofa bed. We got both and then some. The room was the size of a small apartment. It had a two burner stove, refrigerator, dishwasher, and table and seating for four. Included was an 'L' shaped sofa, two large, flat screen tv, one in the bed room and one in the living area. Staff was great and helpful. Would gladly stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2015
Helpful staff. Rooms were clean, spacious. Good location for train and downtown white plains.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate NY

Excellent hotel downtown White Plains

Posted Jan 19, 2015
2 out of 5
by A verified travelerfrom Korea

Residence Inn by Marriott White Plains

Posted Dec 15, 2014
여러모로 불편했습니다. 주차장 이용이 유료임에도 출입이 어렵고, 밤 11시 이후엔 출입도 안됩니다. 차에서 짐을 내릴 때도 비를 피할 공간이 전혀 없었으며, 엘리베이터는 고장... 여러 곳의 Residence Inn by Marriott 을 이용해 봤지만, 이용했던 곳 중에서 가장 실망스러운 곳이었습니다. 주방의 식기도 더러웠고, 객실문 Lock 고장, 로비의 커피는 없는 경우가 많고, 직원들도 따뜻한 이미지 없음
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Raleigh NC

Enjoyed my stay

Posted Nov 14, 2014
Had a very nice one night stay. It started out with excellent customer service from Robert at the desk. The room was very clean and updated. I will be back next time I am in town.
Comment from Hotel Management
Dec 1, 2014 by Jay, Hotel Management
Thanks for all of your great feedback. We hope to see you back at the hotel soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

Excellent managers

Posted Oct 27, 2014
Pros: everything, compete staff and friendly!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Cons: concierge parking
Location: location was excellent; right in the heart of the city.
The two afternoon/evening managers were excellent.
Comment from Hotel Management
Oct 31, 2014 by Jay, Hotel Management
Thank you for taking the time to review your experience at the Residence Inn White Plains. We are glad to hear the management left a great impression on you and we hope to see you back soon! Thanks again for staying. Sincerely, Jay Finney General Manager
5 out of 5
Recommended
for Couples
by David Efrom Phila

Great Hotel!!!!

Posted Oct 24, 2014 on Hotels.com
3 day get away. these people could not do enough for us. great staff, hotel and location!
Comment from Hotel Management
Jan 3, 2015 by Jay, Hotel Management
Thank you so much for taking the time to write a review. We hope to see you back for your next 3 day getaway! Sincerely, Jay Finney General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great experience

Posted Oct 14, 2014 on Hotels.com
Excellent location. Well maintained property.
Comment from Hotel Management
Jan 3, 2015 by Jay, Hotel Management
We very much appreciate your comments/ WSe have worked dilligently to improve and maintain the property over the last year and we are happy you enjoyed. Thanks again!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 11, 2014 on Hotels.com
Good location, the complimentary breakfast was excellent! Eggs sausage, waffles, etc. Great place to stay!
Comment from Hotel Management
Jan 3, 2015 by Jay, Hotel Management
Tahnk you very much for your feedback . We are happy to hear you enjoyed the full breakfast buffetand convenient location. We hope to see you back soon. Sincerely, Jay Finney General Manager