All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The suite I was in had everything I needed and was extremely clean. The kitchen had all accommodations and was easy to utilize. It was amazingly quiet and comfortable. I enjoyed my stay very much and would absolutely recommend. I’ll definitely be back.
Renee
Stayed 2 nights in Feb 2024
Response from Sterling F. on Feb 9, 2024
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!
My only recommendation is for your staff to not wear perfume or cologne. The entire check in area smelled so strongly of perfume if was extremely offensive and many people are sensitive to perfumes.
laura
Stayed 2 nights in Nov 2023
Response from Operations Manager on Nov 9, 2023
Thank you for you feedback and I apologize that your check-in experience was not a good one. I have shared your feedback with the leadership team to better service and insure this is an isolated issue. All feedback is helpful!
Lots of space in our suite with comfortable furniture and clean bathrooms and bedrooms. Good selection of exercise equipment. Love eating at the Aberdeen restaurant
Juan
Stayed 1 night in Oct 2023
Response from Operations Manager on Nov 9, 2023
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!
10/10 Excellent
Amarilis
Oct 11, 2023
Liked: Property conditions & facilities
Amarilis
Stayed 1 night in Oct 2023
Response from Operations Manager on Nov 9, 2023
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!
10/10 Excellent
Paul
Oct 9, 2023
Paul
Stayed 1 night in Oct 2023
Response from Operations Manager on Nov 9, 2023
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!
The hotel A/C was out and all they could provide was a fan for your room!
Eduardo
Stayed 2 nights in Oct 2023
Response from Operations Manager on Nov 9, 2023
Thank you for you feedback and I apologize that your experience was not a good one. I have shared your feedback with the engineering team to insure this is an isolated issue. All feedback is helpful!
There is building around the property and it is noisy and neighborhood not safe. No heat for two nights and staff was not accommodating or helpful. Terrible experience.
Beth
Stayed 2 nights in Sep 2023
Response from Operations Manager on Nov 9, 2023
Thank you for you feedback and I apologize that your experience was not a good one. I have shared your feedback with the engineering team to ensure this is an isolated incident. All feedback is helpful!
6/10 Okay
Faimul
Sep 18, 2023
Faimul
Stayed 1 night in Sep 2023
Response from Residence Inn Team on Oct 3, 2023
Thank you for sharing your feedback. Your feedback has been shared with the team to enhance our guest experiences.
I wasnt told i needed a government issued id to check in. I couldn't be checked in because i didn't have one. First time this happened to me at a hotel
Phyllis
Stayed 1 night in Sep 2023
Response from Sterling Fite on Sep 12, 2023
Thank you for you feedback and I apologize that your check-in experience was not a good one. I have shared your feedback with the leadership team to better service and insure this is an isolated issue. All feedback is helpful!
10/10 Excellent
Debie
Aug 31, 2023
Debie
Stayed 1 night in Aug 2023
Response from Sterling Fite on Sep 12, 2023
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!
6/10 Okay
LAURIE
Aug 28, 2023
Liked: Staff & service
LAURIE
Stayed 1 night in Aug 2023
Response from Front Office on Aug 29, 2023
Thank you for sharing your feedback!
10/10 Excellent
Denise
Aug 27, 2023
Liked: Cleanliness, staff & service
Denise
Stayed 1 night in Aug 2023
Response from Sterling Fite on Aug 29, 2023
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!
Thank you for you feedback and I apologize that your experience was not a good one. I have shared your feedback with the leadership team to better service in the near future. All feedback is helpful!
8/10 Good
Anne
Jul 26, 2023
Anne
Stayed 1 night in Jul 2023
Response from Front Office on Aug 29, 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Martyn
Jul 24, 2023
Martyn
Stayed 3 nights in Jul 2023
Response from Sterling Fite on Jul 26, 2023
We appreciate you sharing your feedback and hope we have the opportunity to host you in the future!
Outstanding value, friendly staff, perfect location. I couldn't believe how big the room(s) were. We wanted to go to NYC every day, and it was only a 5 min walk to the metro station. Perfect!
Stacey
Stayed 5 nights in Jun 2023
Response from Sterling Fite on Jul 13, 2023
Thanks for staying with us. We appreciate your feedback!
Thank you for you feedback and I apologize that your experience was not a good one. I have shared your feedback with the leadership team to better service in the near future. All feedback is helpful!