Ratings based on 262 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.3 Hotel condition
They paid and stayed.
by A verified traveler from Washington dc
Posted Jul 28, 2015
Cons: Clean the place had mold
Me and my family was move three time and we checked around 11:45pm. Each room was not clean and was unable to shower and we checked out around 8:00 am.
by A verified traveler from Not NY
Do not stay at this seedy hotelPosted Jun 10, 2015
Room smelled. Everything in the room needs to be replaced. Did not want to take a shower there. No staff at front desk at check inn had to go across the street to do so. Yeeccchhhhh!
by A verified traveler
Outdated and mustyPosted Jun 8, 2015
The hotel is outdated. There's a weird musty smell. Convient location. Overall uncomfortable.
by A verified traveler from Baltimore
Hotel in white plains NYPosted May 16, 2015
No hot water in shower, no wifi in room, no staffed front desk, no real security (anyone can walk up to the upper rooms undetected). Overall a terrible, depressing, hotel that does not at all match the description on its website. For the same price you can easily find a hotel in this area that has none of the problems this one has.
for Everyoneby A verified traveler
Crappy hotel, great location, great staffPosted May 13, 2015
The room was outdated and hot. I was told that they don't turn on the A/C until later in May???? So their only solution for me was open the window......no screens???? But on the upside, the location is great and so was the staff
by A verified traveler from boston
i should get my money backPosted May 12, 2015
Location: near nithg club lot of nose
no a/c dirty carpet mold in bathroom smell no updated tv , no security at the door,when i left i told front desk how unhappy i was,
for Business Travelersby Keijiro
Posted May 2, 2015 on Hotels
for Business Travelersby Matt
Posted Apr 30, 2015 on Hotels
by A verified traveler from CT
Horrible hotelPosted Apr 19, 2015
I will never go back to this hotel. The room was a sauna when we walked in and there was no air conditioning at all. There was also a terrible cigarette smell in a non-smoking room.
for Business Travelersby Barbara from liberty ny
my stay in white plainsPosted Mar 21, 2015 on Hotels
I was in a non smoking room yet someone was smoking and it came in through one of the vents . when I reported it to the front desk it took forever for someone to come check , but the person who come was a smoker , so , they could not smell anything. The rooms where nice , but some of the promised stuff ,like pots and coffee pot were not there..