Ratings based on 113 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Familiesby Shellyfrom Florida
Great hotelPosted Jan 16, 2015 on Hotels.com
The hotel was lovely. My room was clean and very nice by all measures. Everybody who works at the hotel was friendly and truly eager to help. They are all professional and the service is excellent. The food is delicious in the lobby restaurant and via room service. The spa is fantastic. It is clean, serene and well run. The location of the hotel might have seemed nicer in better weather! I visited NY in January which made the neighborhood look a little bleak and grey. It was below freezing so I didn't get out and see the area. Maybe in better weather it would seem like a nicer area. In any case I highly recommend the hotel.
for Everyoneby A verified travelerfrom new York
Great choicePosted Jan 4, 2015
The hotel staff was very friendly and the hotel was beautiful. It was located in a great location , close to many restaurants and a movie theatre. Great choice
for Couplesby Williamfrom nyc
tbe best hotelPosted Dec 29, 2014 on Hotels.com
The best service ever.
for Getaway With Friendsby A verified traveler
WonderfulPosted Dec 28, 2014 on Hotels.com
Perfectly comfortable in perfect surroundings. The Ritz of my dreams....too bad it's not near where I live - then I could come here all the time.
for Couplesby Michael
Posted Dec 5, 2014 on Hotels.com
for Everyoneby A verified traveler
Excellent HotelPosted Dec 1, 2014
The staff was great. The hotel was clean and safe. The room was quiet and relaxing.
for Business Travelersby A verified traveler
Posted Nov 23, 2014 on Hotels.com
for Personal Eventby ROXANNEfrom Charlotte
Excellent getawayPosted Nov 23, 2014 on Hotels.com
Excellent service as usual. This is the second time I stayed at the White Plains location and I loved it. It's the Ritz!
for Couplesby Danielfrom Westchester
Great staycationPosted Nov 16, 2014 on Hotels.com
One night staycation for my wife and i. It is truely great to have an extra half bath.
for Familiesby Alinefrom Chevy chase
Posted Oct 26, 2014 on Hotels.com
Very good but the bed are small for two person