Ratings based on 109 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom new York
Great choicePosted Jan 4, 2015
The hotel staff was very friendly and the hotel was beautiful. It was located in a great location , close to many restaurants and a movie theatre. Great choice
for Everyoneby A verified traveler
Excellent HotelPosted Dec 1, 2014
The staff was great. The hotel was clean and safe. The room was quiet and relaxing.
for Business Travelersby A verified traveler
Posted Nov 23, 2014 on Hotels.com
for Personal Eventby ROXANNEfrom Charlotte
Excellent getawayPosted Nov 23, 2014 on Hotels.com
Excellent service as usual. This is the second time I stayed at the White Plains location and I loved it. It's the Ritz!
for Couplesby Danielfrom Westchester
Great staycationPosted Nov 16, 2014 on Hotels.com
One night staycation for my wife and i. It is truely great to have an extra half bath.
for Familiesby Alinefrom Chevy chase
Posted Oct 26, 2014 on Hotels.com
Very good but the bed are small for two person
for Shoppingby A verified traveler
Great experience!Posted Sep 4, 2014 on Hotels.com
Only spent 1 night but hotel was clean, friendly and accommodating. Room service was prompt and courteous. Had a small hitch (long delay) getting our car back from parking but everyone was very apologetic and helpful.
for Couplesby Ana
Posted Aug 26, 2014 on Hotels.com
Recommendedby N Smithfrom NYC
Extremely comfortable and thoughtful staffPosted Aug 18, 2014 on Hotels.com
This is a very nice, top of the line Ritz Carlton with excellent service and amenities. The staff all make you feel valued and are knowledgeable and polite and friendly. The rooms are large, luxurious and comfortable. It is a beautiful space. The toiletries were very nice, and the bathroom was huge with a step in shower and large tub. There is a running/walking/biking trail that runs along a creek near the hotel and a large Starbucks half a block away. They had cold water bottles and towels out for use after exercise, and a good supply of free coffee and morning papers in the lobby. The valet guys and bellhops were terrific. The Saturday morning brunch in the lobby and the evening bar in the lobby was very high end and lovely.
for Business Travelersby Bryantfrom Charlotte
Typical RitzPosted Jul 26, 2014 on Hotels.com
This Ritz has all the quality and attention to detail that you would expect from a Ritz. Fitness center was excellent and room service was tasty.