Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Shellyfrom Florida

Great hotel

Posted Jan 16, 2015 on Hotels.com
The hotel was lovely. My room was clean and very nice by all measures. Everybody who works at the hotel was friendly and truly eager to help. They are all professional and the service is excellent. The food is delicious in the lobby restaurant and via room service. The spa is fantastic. It is clean, serene and well run. The location of the hotel might have seemed nicer in better weather! I visited NY in January which made the neighborhood look a little bleak and grey. It was below freezing so I didn't get out and see the area. Maybe in better weather it would seem like a nicer area. In any case I highly recommend the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new York

Great choice

Posted Jan 4, 2015
The hotel staff was very friendly and the hotel was beautiful. It was located in a great location , close to many restaurants and a movie theatre. Great choice
5 out of 5
Recommended
for Couples
by Williamfrom nyc

tbe best hotel

Posted Dec 29, 2014 on Hotels.com
The best service ever.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Wonderful

Posted Dec 28, 2014 on Hotels.com
Perfectly comfortable in perfect surroundings. The Ritz of my dreams....too bad it's not near where I live - then I could come here all the time.
5 out of 5
Recommended
for Couples
by Michael

This traveler left a rating score only Posted Dec 5, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Dec 1, 2014
The staff was great. The hotel was clean and safe. The room was quiet and relaxing.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by ROXANNEfrom Charlotte

Excellent getaway

Posted Nov 23, 2014 on Hotels.com
Excellent service as usual. This is the second time I stayed at the White Plains location and I loved it. It's the Ritz!
5 out of 5
Recommended
for Couples
by Danielfrom Westchester

Great staycation

Posted Nov 16, 2014 on Hotels.com
One night staycation for my wife and i. It is truely great to have an extra half bath.
5 out of 5
Recommended
for Families
by Alinefrom Chevy chase

Posted Oct 26, 2014 on Hotels.com
Very good but the bed are small for two person