Suite, 1 Bedroom, Jetted Tub | Balcony
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Reviews of Ocean Promenade Hotel

2.5 out of 5
Ocean Promenade Hotel
15611 Marine Dr, White Rock, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 863 out of 1393 reviews" "
Rating 8 - Good. 369 out of 1393 reviews" "
Rating 6 - Okay. 109 out of 1393 reviews" "
Rating 4 - Poor. 35 out of 1393 reviews" "
Rating 2 - Terrible. 17 out of 1393 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was near the beach, and street parking was available when I stayed. The room was big and clean. Would stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this amazing small hotel. Friendly staff, the hotel is immaculate, and very quiet. We stayed in a Junior suite that had a view of the ocean, and the patio is wonderful. Across the street from the water, and an easy walk to the Pier, the shops and restaurants along the oceanfront .
Stayed 2 nights in Apr 2024

4/10 Poor

Ruth

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The rooms are spacious. That’s the only good. The bad: there are trains that pass directly in front of hotel ALL night long, along with the crossing bell for the duration of train passing, and the windows/patio doors are not high quality to dampen the sound. (Many Condos have better sound dampening windows, so it is possible). The bed literally shook from the train. Room was not cleaned very well, especially the bathroom shower and toilet. Desk staff was not helpful or even at least understanding about train noise issue.
Stayed 2 nights in Apr 2024

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight stay.
Stayed 1 night in Apr 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service
Great location if you like to walk along the ocean. Rooms were basic but comfortable. Finley cafe made great muffins for breakfast. Staff were friendly and very efficient.
Stayed 3 nights in Apr 2024

10/10 Excellent

Derek, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient when visiting friends / family in White Rock and South Surrey!
Stayed 3 nights in Apr 2024

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this hotel. We recommend it.
Stayed 4 nights in Apr 2024

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom a bit small. But a great place to stay.
Stayed 2 nights in Apr 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in the are.
Stayed 1 night in Apr 2024

10/10 Excellent

Heinz

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Apr 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this property is excellent, short walk to the pier. Lot's of quaint restaurants and stores in the area. The room was large, balcony very big. Oceanview and fireplace. If I had one cimplaint it would be I didn’t read in any reviews that it is directly across the street from a train. Which goes through every 3 hours. Some vibrations and noise if you're a light sleeper. I also never like when a hotel charges for parking, which is an extra $30 per night.
Stayed 1 night in Apr 2024

8/10 Good

Chantelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The reason for the low review is due to water pressure. The shower and shower/ bath combination was very poor pressure. The rain we ger has more pressure. Its disappointing when you feel dirty and when it takes a long time to get shampoo out of your long hair.
Stayed 1 night in Apr 2024

10/10 Excellent

Keri

Stayed 2 nights in Apr 2024

8/10 Good

Shari

Traveled with partner
Liked: Amenities
Very happy with the stay. Cleanliness was top notch. Only complaint was the patio for room next door was directly outside our room window. Thankfully no one was out there but if there had been then they could’ve looked directly in our room and noise may have been an issue. We would stay again but would want a different room.
Stayed 1 night in Apr 2024

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, very nice room
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with partner
Everything was easy...was a very clean place...love the coffee shop being right out front with great staff everywhere...Parking was ok...glad we had small car...price a little steep for parking on hotel property...but i guess that's Whiterock.
Stayed 7 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Alysha

Liked: Cleanliness, staff & service
Upon check-in we were upgraded to a suite. This included a balcony with ocean view and a full sized kitchen. Staff were very friendly.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is convient and a spacious. The view and location dont get better!
Stayed 1 night in Mar 2024

10/10 Excellent

delores, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view from Balcony. Sounds of occasional train was also fun to hear. Jacuzzi tub with ocean view in the room we had was a treat. Everything you need for a long stay as well.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great area. Hair in the bathtub and noise toilet
Stayed 4 nights in Mar 2024

10/10 Excellent

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the ocean, comfortable beds, large sitting area and jetted tubs in the room. Relaxing!
Stayed 2 nights in Mar 2024

6/10 Okay

Thi Thanh Thuy, Vancouver

Traveled with family
Disliked: Cleanliness, amenities
The room doesn't clean , smell heavy-duty
Stayed 1 night in Mar 2024

6/10 Okay

Adriaan

Traveled with partner
Liked: Cleanliness
Staff seemed a bit “robotic”, didn’t ask how my day was going or even how my stay was. Chose this location for a mini staycation for my girlfriend and I. Might come back at another time.
Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hidden Gem! All around great!
Stayed 1 night in Mar 2024

10/10 Excellent

Ghazaleh

Everything was perfect
Stayed 3 nights in Mar 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fairly small but lovely and clean. We didn’t like having our only window be in the balcony of our neighbours!
Stayed 1 night in Mar 2024

6/10 Okay

Nancy

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Good location. Needs caulking and maintenance. Also so much bathroom floor space but nowhere to put anything. Clothes set on the floor and no holder for anything in shower. Floors were dirty. No plug bedside. It’s decent but could be so much more. And secure the parkade. Get a working fob reader.
Stayed 2 nights in Mar 2024

10/10 Excellent

Don, Parksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the beach in white rock. On busy road but onsite secure parking available. Trains kind of noisy but to be expected. Great room and the staff were all very pleasant and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My third stay and quickly becoming one of my favorites while traveling for work. Parking can be a bit of a concern, but the hotel has underground parking for a fee.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great room ,epic location
Stayed 2 nights in Mar 2024

8/10 Good

SHANNON

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a pretty sunset and morning walk to the pier. We had a nice dinner at the Washington Ave Grill.
Stayed 1 night in Mar 2024

6/10 Okay

Izabela

Traveled with family and small children
Basic
Stayed 3 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Paper thin walls between rooms. Got waken up by the couple next door and we could hear every word! Other than that (and shampoo that left orange dye on my hands), it was clean and comfortable, and the staff helpful when our tv wasn’t properly hooked up.
Stayed 1 night in Mar 2024

10/10 Excellent

Amandeep

Stayed 1 night in Mar 2024

6/10 Okay

Izabela

Traveled with family and small children
Great basic hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.View was amazing and staff are great!..best place to stay in White Rock and surrounding area.Great value.I would highly recommend this place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joan, Kamloops

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonably priced
Stayed 2 nights in Mar 2024

10/10 Excellent

Helene, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
While White Rock is usually a summer destination, it was a wonderful break in March to wake up and see water just across the street from this lovely hotel. The room was spacious, with a kitchen, and the bathroom had a shower stall and bathtub and was comfortable. The staff were great.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good for the price. I have stayed here several times. The staff are very courteous and the rooms very nice.
Stayed 2 nights in Mar 2024

8/10 Good

Jesse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well taken care of
Stayed 1 night in Mar 2024

10/10 Excellent

Tyson

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

karam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, staff were super friendly and our room was amazing. Will definitely come back again!
Stayed 1 night in Mar 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Stayed 1 night in Mar 2024

8/10 Good

Mankawal

.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024