Exterior

Reviews of Days Inn by Wyndham Whitecourt

2.5 out of 5
Days Inn by Wyndham Whitecourt
3325 Caxton Street, Whitecourt, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 444 reviews" "
Rating 8 - Good. 144 out of 444 reviews" "
Rating 6 - Okay. 43 out of 444 reviews" "
Rating 4 - Poor. 20 out of 444 reviews" "
Rating 2 - Terrible. 7 out of 444 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Meagan

Disliked: Cleanliness, property conditions & facilities
The room was disgusting dirty, the beds very uncomfortable. Will never stay there again.
Stayed 1 night in Mar 2024

6/10 Okay

Bruno

Traveled with partner
The price
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on Mar 24, 2024
Thanks for leaving us a feedback!

10/10 Excellent

Carlito

Business traveler
Liked: Cleanliness, staff & service
Very affordable, very clean. A little bit tired, but very nice people running the hotel and although the room was a little older, it was spotless, clean and fresh.
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on Mar 21, 2024
Hi Carlito, We are glad to know that you found your stay Excellent. Thanks for leaving us your valuable feedback. We’re definitely sharing this with team.

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on Mar 8, 2024
Thank you for Booking with us! We appreciate your valuable feedback, We wil see you again :)

8/10 Good

Iris

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room with microwave, fridge and small coffee maker. Has a separate seating area with couch, coffee table and a desk. Perfect for a quick overnight stay if you are travelling someplace. Apparently breakfast is available in the morning. Several fast food joints in the area but not walking distance.
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on Mar 4, 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our spacious room and amenities. We're glad you found it perfect for a quick overnight stay. We apologize for any inconvenience regarding the distance to fast food options but do hope you enjoyed the breakfast we offer. We appreciate your patronage and hope to welcome you back soon!

8/10 Good

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast included.
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on Mar 2, 2024
Thanks for staying with us, and providing your valuable feedback. We would love to see you again!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from DaysInn Whitecourt on Mar 2, 2024
Thanks for staying wits us and give 5/5 reviews. We would like to serve you again:)

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on Mar 1, 2024
Thanks for booking us with us, and leaving us a review.

4/10 Poor

ALBERT, Quesnel

Business traveler, Traveled with partner
It was alright
Stayed 2 nights in Feb 2024
Response from Dayinn Whitecourt on Mar 1, 2024
Thanks for booking us with us, and leaving us a review.

6/10 Okay

Bernadette

Disliked: Cleanliness
Overall the property was ok. Our bathroom Was dirty
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on Mar 1, 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with the cleanliness of the bathroom. Rest assured, we take your comments seriously and will address this issue promptly to ensure a better experience for our guests in the future.

6/10 Okay

Amanda

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I did not like how it took so long to check in. Considering i used expedia 4 hours prior to check in. I drove 12 hours. The last thing i needed was that. Im guessing because i had a pet he had to redo my paperwork? The shampoo dispenser did not work and when i lifted it to check why it was really gross dirty, so i did not wash my hair. We watched the breakfast attendant get the ham from the fridge and pick 3 pieces out with bare hands, before he realized we were watching and then grabbed a fork.
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on Feb 24, 2024
We apologize for the inconvenience you experienced during your stay. Rest assured, we take these matters seriously and are committed to ensuring our guests have a comfortable and pleasant stay.Regarding the check-in process, we apologize for any delay you encountered. We strive to provide efficient service to all our guests, and we will personally investigate the circumstances surrounding your check-in to ensure this issue is addressed.We're also sorry to hear about the issue with the shampoo dispenser and cleanliness of the amenities in your room. Maintaining a clean and functional environment is a top priority for us, and we will work with our housekeeping team to ensure that this is promptly addressed.Regarding the incident with the breakfast attendant, we want to assure you that proper hygiene practices are non-negotiable in our establishment. We will address this matter with our staff immediately to ensure that all employees adhere to the highest standards of cleanliness and professionalism.Please accept our sincerest apologies for the inconveniences you experienced during your stay. We value your feedback, and we assure you that we will take the necessary steps to prevent similar issues from occurring in the future. If there is anything else we can do to make amends or assist you further, please don't hesitate to let us know. Thank you for bringing these matters to our attention.

10/10 Excellent

Hendrika

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was ice buildup around the building. Hard to walk.
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on Mar 1, 2024
Thanks for booking us with us, and leaving us a review.

10/10 Excellent

Hendrika

Stayed 2 nights in Feb 2024
Response from DaysInn Whitecourt on Mar 21, 2024
Thank you for staying with us and leaving your valuable feedback.

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints for the price. Very satisfied with our stay.
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on Feb 19, 2024
Thanks for leaving us a review.

6/10 Okay

Beau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on Mar 1, 2024
Thanks for booking us with us, and leaving us a review.

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on Feb 19, 2024
Thanks for staying with us!

10/10 Excellent

Yi Chen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and quiet. Good place to stay overnight while on the go.
Stayed 1 night in Feb 2024
Response from DaysInn on Feb 11, 2024
We’re Glad that you enjoyed your stay, thanks for leaving us a review.

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness
Breakfast has room for improvement. Stayed an extra day and housekeeping never came in.
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on Mar 1, 2024
Thanks for booking us with us, and leaving us a review.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel !
Stayed 1 night in Feb 2024
Response from Daysinn Whitecourt on Feb 8, 2024
Thanks for booking with us!

4/10 Poor

Bobbi-lee

Traveled with partner
Disliked: Cleanliness, amenities
The toilet was unflushed when arrived in the room, dirty boot marks in the floor of the bathroom, the public washroom had urine dried to the seat and was out of toilet paper. Beds were clean but garbage beside night stand on the floor.
Stayed 1 night in Jan 2024
Response from DaysInn Whitecourt on Feb 8, 2024
We’re sorry that your experience was not up to the mark, and we really make sure that the next time you stay with us you will have a complete different and wonderful experience.

6/10 Okay

David

Traveled with family
Liked: Staff & service
felt somewhat unsafe area, good firm bed breakfast mediocre
Stayed 1 night in Jan 2024
Response from DaysInn Whitecourt on Mar 1, 2024
Thanks for booking us with us, and leaving us a review.

8/10 Good

Debra

Traveled with family and small children
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from DaysInn Whitecourt on Jan 23, 2024
Thanks for staying with us and leaving us a feedback

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from DaysInn Whitecourt on Jan 21, 2024
Thanks for staying with us and share your experience

6/10 Okay

Loren, Salmon Arm

Stayed 2 nights in Dec 2023
Response from DaysInn Whitecourt on Jan 9, 2024
Thankyou for providing feedback

10/10 Excellent

Angela

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Dec 2023
Response from DaysInn Whitecourt on Jan 9, 2024
Thankyou for providing feedback

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from DaysInn on Dec 15, 2023
Thanks for staying with us. We will see you again!

4/10 Poor

Nelson

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Woke up with bug bites.
Stayed 4 nights in Dec 2023
Response from DaysInn Whitecourt on Jan 9, 2024
Thankyou for providing feedback, we apologies for you stay not being so great, we will look into this matter

4/10 Poor

Amy

Stayed 1 night in Dec 2023
Response from DaysInn Whitecourt on Jan 9, 2024
Thankyou for providing feedback

10/10 Excellent

LLOYD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was the excellant value and service. What's not to like about that?
Stayed 1 night in Nov 2023
Response from DaysInn Whitecourt on Dec 15, 2023
Thanks for positive feedback. We will see you again!

8/10 Good

Anneli Helena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean…but would have been better if the windows opened for fresh air
Stayed 2 nights in Nov 2023
Response from DaysInn Whitecourt on Dec 5, 2023
Thanks for providing a feedback of your stay with us! we will defiantly bring your feedback to our admin department

6/10 Okay

Roger

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beds were like rocks! Very hard and uncomfortable. The smell in the lobby wasn’t nice as it was ethnic smell and very strong.
Stayed 1 night in Nov 2023

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a bargain! The room was in excellent condition and clean. And they provide a full buffet breakfast with eggs, meat, a waffle maker, etc. They have nice Dove soap, body wash, shampoo, and conditioner (not the cheap stuff that most hotels have). I think the only downside was that the Internet was slow. But I would stay there again in a heartbeat!
Stayed 2 nights in Nov 2023
Response from DaysInn Whitecourt on Dec 5, 2023
Thanks for providing a feedback of your stay with us!

6/10 Okay

ken, Rimbey

Liked: Cleanliness, property conditions & facilities
It was clean and easy
Stayed 1 night in Nov 2023
Response from DaysInn Whitecourt on Dec 5, 2023
Thanks for providing a feedback.

2/10 Terrible

richard

Business traveler
Disliked: Room comfort
Only if your desperate
I had booked the hotel for one night but at the last minute I booked for another night the night before. I arrived the first night just after 10 pm and the hot tub was locked up with a sign saying it closed at 10 pm. The bathroom fans were very loud that I opted not to turn on the light so I would not have to listen to it howl. It was a good thing the weather was decent as I had to turn off the heaters since the whined all night. The next day after work all I was looking forward to was the hot tub. Is that not why you stay in a hotel? I went back to the hotel to find it closed. They said it had been closed for months. I went to my room and found out I had neighbors. The walls were so paper thin I could hear everything they were saying. At that point I asked for my money back as they do advertise a hot tub on hotels.com. They agreed to refund me which I am still waiting for. If you have no other choice this is an acceptable hotel but if you want to get a decent nights sleep, then go anywhere else.
Stayed 1 night in Nov 2023
Response from DaysInn Whitecourt on Dec 5, 2023
We're sorry to hear about your disappointing experience at our hotel. We went through a transitioning of the hotel from different brands, and don't have a hot tub anymore.. You also mention the noise issue to experienced during your stay, we understand that these factors affected your stay negatively, the refund process will be resolved promptly

10/10 Excellent

Paula

Traveled with family and small children
Liked: Amenities
Staff was very kind and accommodating! Any request for extra towels etc was promptly filled! Grandkids and I really enjoyed our 6 night stay!!
Stayed 6 nights in Oct 2023
Response from DaysInn Whitecourt on Dec 5, 2023
Thanks Paula, for sharing your experience. We assure you will feel the same on your next stay with us!

8/10 Good

Gabriel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from DaysInn Whitecourt on Dec 5, 2023
Thanks for providing a feedback.

10/10 Excellent

Marilyn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from DaysInn Whitecourt on Dec 5, 2023
Thanks for providing a feedback.

10/10 Excellent

SHAUN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great
Stayed 1 night in Oct 2023
Response from DaysInn Whitecourt on Dec 5, 2023
Thanks for providing a feedback.

8/10 Good

Nick

Stayed 9 nights in Sep 2023
Response from DaysInn Whitecourt on Nov 8, 2023
Thank you for staying with us

8/10 Good

Ty

Stayed 2 nights in Oct 2023
Response from DaysInn - Whitecourt on Nov 11, 2023
Thank you for staying with us

4/10 Poor

Trinity

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms smell like smoke, we were assigned the wrong room at 1am and walked into someone else’s room
Stayed 1 night in Oct 2023

10/10 Excellent

Georgette

Stayed 1 night in Oct 2023
Response from DaysInn - Whitecourt on Nov 11, 2023
Thank you for staying with us

6/10 Okay

Brandie

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It served its purpose
The bathroom in our room was not clean. We arrived at 2:30 in the morning and our keys didn’t work. We were exhausted so that was frustrating. The lady at the desk responded right away and got us i to our room though. The breakfast in the morning left little to be desired. Very few choices, no hot dishes, the juice machine was out of order so nothing to drink unless you wanted something hot.
Stayed 1 night in Oct 2023

10/10 Excellent

Darwin

Stayed 1 night in Sep 2023
Response from DaysInn - Whitecourt on Nov 11, 2023
Thank you for staying with us

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked nice clean room, and comfortable bed, good TV channels. Didn't like the shower curtain bar falling out of the wall while taking a shower! Luckily it didn't injure anyone and the showering was just finished in time.
Stayed 1 night in Oct 2023

4/10 Poor

Kelsey

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the staff can be fairly inattentive, with limited to no breakfast options after 8:30. Morning desk staff was so engrossed in their phone they sat down right in front of me without noticing I had been standing there waiting to check out for about 10-15 minutes. The hotel is under renovations, and it's just an "Ok" saty, with average cleanliness and fairly dated rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short stay
Hotel was clean and in good repair. It had no data charging ports in the room so that was unfortunate. The breakfast area was clean. Staff was friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Cory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and quiet rooms. Breakfast is very basic with few options. The price was right.
Stayed 1 night in Sep 2023

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at check in was very accommodating and helped me with my luggage and this morning the man at the front desk was also friendly and accommodating. Room was clean and the bed was comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's gpt everything you need.
Lakeview is always a great place to stay. The staff is always friendly. The rooms are just fine. The location is great, along Highway 43. If want a beer, walk across the parking lot to the Road House -- great prices on draft.
Stayed 1 night in Sep 2023