Ratings based on 333 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Disappointed

Posted Sep 27, 2014
My husband, daughter and I wanted a quite night away from the city. Didnt happen. There were cobwebs around the room, the bathroom had hair all over, hair between the sheets. Something was spilled into the drawers. My husband was kept up all night by the man pacing back and forth in the room above us. There was construction and a music festival going on outside, which would have been helpful information when I booked this room. However, the front desk lady was nice and have us complimentary breakfast. (which was really good). All and all, I don't think we will be back there.
4 out of 5
Recommended
for Everyone
by A verified traveler from Loudon, TN

Quiet and Comfortable

Posted Sep 6, 2014
Pros: Quietness and spaciousness.
Cons: Needed a microwave.
Location: Glacier National Park, need we say more?
Our room was near the end of the lodge and we felt like we were alone, it was so quiet. The double sinks were a real plus and the room was very spacious. Very clean as well. It was nice to have an exercise facility. Could have used a microwave.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Wonderful beds.

Posted Sep 1, 2014
Pros: Comfortable beds and golf course view.
Location: Glacier National, Town of Whitefish
We really enjoyed the Grouse Mountain Lodge. The beds were so wonderful I didn't want to get up in the morning. The staff was attentive and helpful. Everything was very clean. Highly recommended.
2 out of 5
by A verified traveler

Over priced

Posted Aug 26, 2014
The facility is way over priced for service and facility. While the atmosphere was very pleasant and the staff very nice, the beds were extremely uncomfortable, the food very pricey, and the room service bad. One day our used towels were taken, but not replaced. Twice, dirty dishes were left in the room. One day, our bed was almost made, but not quite. The water barely drained from the bathtub. The coffee (free in urn in the lobby) was supposed to be available at 6 am did not actually show up until after 7. The restaurant had very tasty and well prepared food. However, it was high priced with very large portions and there were no options for smaller portions.
Comment from Hotel Management
Aug 27, 2014 by Management, Hotel Management
Thank you for taking the time to provide feedback from your recent stay with us. Please accept our sincere apologies for the inconvenience you experienced with our housekeeping. Please be assured we have heard your concerns and have taken action to improve our operations. We do hope that you will return in the future and allow us to provide the excellent service we are known for.
1 out of 5
by A verified traveler from tennessee

Stay somewhere else

Posted Aug 25, 2014
Lodge is old. Entrance doors rusty. Dont even shut. Very insecure. Nosiey..
4 out of 5
Recommended
for Everyone
by A verified traveler from Camas, Washington

Nice hotel outside Glacier National park

Posted Aug 23, 2014
Pros: It's location, comfort, cleaness
Cons: restaurant menu can be further expanded to cover more varieties.
Location: next to the center of Whitefish, that offers many restaurants and gift shops, ...
It is a very nice hotel outside of Glacier National park. It is clean, comfort and well maintained with a golf course on the property. The room is big, clean, comfortable. The surroundings are lovely. It is close to the center of Whitefish, where there are many restaurants and shops. It is definitely more comfortable than those lodges inside the park.
3 out of 5
by A verified traveler from Golden, BC

Hotel was fine but not for the price.

Posted Aug 20, 2014
Pros: The staff were great and everything went smoothly.
Cons: The hallways could be cleaner.
Location: I loved the entire experience in Whitefish, MT......food, shopping, glacier park, beach, trails! What a GREAT way to spend a little vacation.
I often travel for work and stay at a variety of hotels and lodges. The hotel was fine but way over-priced. I was expecting more for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff and amenities

Posted Aug 19, 2014
Pros: The comfort, location and staff were impeccable.
Location: We enjoyed a local brewery and downtown shopping.
Staff was helpful and kind. Shuttle service is a big plus. Loved the fire pit area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice Hotel

Posted Aug 16, 2014
Cons: Update the pool and tub area.
Location: Town is close (without the construction) and cute old town feel.
There is construction right outside the resort, but our room was not affected, just the drive in and out (been going on for a year or more apparently). Our room was lovely, the pool and hot tub were average and in need of a re-fresh. The restaurant was great with good service and food, overlooking the golf course, but breakfast was only ok with very slow service.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Cons: The room service staff failed to empty and clean the coffee pot and neglected to replace the empty box of tissues.
The hotel is showing its age and could use some renovation.