Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Golf
by A verified traveler

Nice surprise !!

Posted Sep 24, 2014 on Hotels.com
Terrific but can't drink the coffee tho !!
Comment from Hotel Management
Jan 17, 2015 by Brandon, Hotel Management
Thank you for your review! Recently IHG has changed their coffee so if you are back in the area or by another IHG property go ahead and try the new coffee. I have to say it is much better!
5 out of 5
Recommended
by Russ Wfrom Ohio

Overall, Very Good

Posted Sep 23, 2014 on Hotels.com
This hotel was very clean and near a lot of conveniences. Hotel staff was very helpful when I needed help. The only downside for me was the breakfast. Overall it was good, but just felt it didn't have the items I like for breakfast. But the eating area was always very busy, so it apparently appealed well to other people.
Comment from Hotel Management
Jan 17, 2015 by Brandon, Hotel Management
Hi Russ, Thank you very much for the comments! I'm very happy to hear you enjoyed our cleanliness and some of the convenient shopping and restaurants nearby. Thank you again and we look forward to seeing you in the future in Kalispell!
4 out of 5
Recommended
for Golf
by CgyRockiesfrom Calgary, AB

Good overall

Posted Sep 20, 2014 on Hotels.com
Hotel is well situated in Kalispell, close to all shopping and a good variety of restaurants. Staff are very friendly. Pick a room on the south side otherwise you hear all the noise from the bypass road. Good and ample breakfast.
Comment from Hotel Management
Jan 17, 2015 by Brandon, Hotel Management
Hi CgyRockies, Thank you very much for choosing us for your stay. I'm glad the staff treated you well and you enjoyed our location for shopping and restaurants! Thank you again for choosing us and we look forward to your next trip down to Kalispell! Brandon Peterson General Manager
3 out of 5
Recommended
for Families
by Robert Jonesfrom Kalispell, MT Holiday Inn Express

Walls are too thin!!!!

Posted Sep 10, 2014 on Hotels.com
Overall the hotel experience would have been outstanding except for the fact that the walls are too thin and you can hear the person on either side of you blasting their television until about 12 am. Cleanliness wise I was satisfied and it has an interesting moose hanging above the fireplace when you walk in that sets the mood for an interesting visit. The quality of service was good for most of the staff except for the girl who handled all the breakfast situation. She was curt, and was quite enjoying talking to a gentleman behind the main desk while we had no forks, and other things we were looking to find at 8 am. Come to think of it she acted like she was put off by anyone asking her to restock anything that had run out. The hotel location was quite good as it has everything surrounding it in the area. Again, I was immensely put off that after I pay extra to stay at a nicer hotel usually, I expect that there would be a little more thickness to the walls so that I don't have to know exactly what action movie is on in the next room because I can actually hear the dialogue word for word. Thank You...
Comment from Hotel Management
Jan 17, 2015 by Brandon, Hotel Management
Hi Mr. Jones, I want to first apologize about the issues you had during your stay. These issues are being taken care of and I appreciate you bringing them to my attention. Thank you again and we look forward to seeing you on your next visit to Kalispell! Brandon Peterson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Typical Holiday Inn Express experience.

Posted Sep 3, 2014
Rooms were great. Breakfast was adequate but much as should be expected.
Comment from Hotel Management
Oct 7, 2014 by Brandon, Hotel Management
Thank you very much for choosing us and writing a review! We look forward to your next visit to Kalispell
4 out of 5
Recommended
for Business Travelers
by JJfrom Idaho

very comfortable beds

Posted Aug 14, 2014 on Hotels.com
The hotel was great, clean and new. The bed was very comfortable and the sheets soft. The breakfast was just ok, not as good as other "full hot breakfast" hotels in the area.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 10, 2014 on Hotels.com
We had a great time. This hotel has been one of our favorite places to stay. We would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay in Kalispell

Posted Aug 5, 2014
Great room, great breakfast, super friendly staff! Highly recommend this hotel.
Comment from Hotel Management
Aug 11, 2014 by Brandon, Hotel Management
Thank you for taking the time to write a review! It's great to hear you enjoyed our delicious breakfast and wonderful staff. Thanks again for choosing us and we look forward to seeing you in the future!
4 out of 5
Recommended
for Families
by A verified traveler

brand new and close to Kalispell and Whitefish

Posted Aug 1, 2014 on Hotels.com
Room was clean & comfortable and bonus suprise was a Jacuzzi tub.
Comment from Hotel Management
Oct 11, 2014 by Brandon, Hotel Management
Thank you very much for the wonderful review! I'm glad you got to enjoy our Jacuzzi suite and enjoyed your trip to Kalispell. Thanks again and we look forward to seeing you in the future!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 20, 2014 on Hotels.com