Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lethbridge AB

Nice hotel; nice location

Posted Oct 10, 2014
It was great. No complaints. Even decorated for Halloween which my son loved. We loved Ginger, the hotel mascot :)
Comment from Hotel Management
Nov 12, 2014 by Brandon, Hotel Management
Hi Deanne, I'm happy to hear you enjoyed our festive decor for Halloween and our lovely mascot Ginger! We love to decorate and have fun here at the hotel and it sounds like it transferred to our guests. Thank you so much for choosing us and we look forward to seeing you in the future! Brandon Peterson General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, Alberta

Nice hotel close to everything!!

Posted Oct 7, 2014
Pros: Clean, quiet, relaxing
Cons: More seating in the breakfast area would be nice especially on the weekends. Other people were complaining also.
Location: Shop, shop & shop till you drop!
The ladies at the front desk were very accommodating and informative. It was a very clean, quiet and relaxing stay. Enjoyed the complimentary hot breakfast each day. Stayed 3 nights to enjoy the shopping in Kalispell. Will definitely come back! Traveled down from Calgary Alberta with my daughter and daughter-in-law to shop and we had a blast!
Comment from Hotel Management
Oct 15, 2014 by Brandon, Hotel Management
Thank you so much for the wonderful review. I'm happy to hear you enjoyed some of our amenities such as our deluxe complimentary breakfast! Thank you again for choosing us and we look forward to seeing you in the future in Kalispell!
4 out of 5
Recommended
for Families
by A verified travelerfrom Seattle

Very convenient and pet friendly Kalispell hotel

Posted Oct 6, 2014
Pros: Convenient location; price; comfortable room; pet friendly.
Cons: Housekeeping staff could do better.
Location: Very convenient and central location. Short drive to Whitefish and Glacier National Park
The Holiday Inn Express was very conveniently located for a quick trip to visit family in Kalispell. We traveled with our dog. The accomodations were comfortable and very clean. The hotel was pet friendly. Hotel staff performed acceptably although room was not cleaned for second day.
Comment from Hotel Management
Nov 12, 2014 by Brandon, Hotel Management
Hi Wayne, Thank you so much for choosing us for your quick trip! We are happy to house you and your family (including your dog at no extra charge!). Thank you so much again for choosing us and we look forward to your next trip down to Kalispell! Brandon Peterson General Manager
5 out of 5
Recommended
for Personal Event
by CZfrom Benicia

Comfortable Lodging Conveniently Located

Posted Oct 1, 2014 on Hotels.com
I spent 6 nights at this hotel while visiting family and friends. This was the perfect base for all of my activities. Because it is located at the north end of Kalispell, I could easily drive to Whitefish, or shop at the many shopping centers on either side of HWY 93. Travel to and from the airport was also easy. Staff of the hotel were friendly and helpful. Entire facility was very clean and fresh. I will definitely stay here on my next visit to the area.
Comment from Hotel Management
Jan 3, 2015 by Brandon, Hotel Management
Thank you so much for the great review! Our location is key to the Kalispell area as we are in the center of everything! Thank you so much for choosing us and we look forward to seeing you on your next visit to Kalispell
5 out of 5
Recommended
for Couples
by A verified traveler

Visiting family

Posted Oct 1, 2014 on Hotels.com
Very nice, quiet rooms with great service. Had a room with both outside and inside entry which made it convenient. Close to shopping and area attractions. Quality you would expect from Holiday Inn.
Comment from Hotel Management
Jan 3, 2015 by Brandon, Hotel Management
Thank you for choosing us for your Kalispell trip! I'm very happy to hear you enjoyed your stay and the location and amenities of the hotel worked well for you. Thank you so much for choosing us and hope we see you soon back in Kalispell!
5 out of 5
Recommended
for Golf
by A verified traveler

Nice surprise !!

Posted Sep 24, 2014 on Hotels.com
Terrific but can't drink the coffee tho !!
Comment from Hotel Management
Jan 17, 2015 by Brandon, Hotel Management
Thank you for your review! Recently IHG has changed their coffee so if you are back in the area or by another IHG property go ahead and try the new coffee. I have to say it is much better!
5 out of 5
Recommended
by Russ Wfrom Ohio

Overall, Very Good

Posted Sep 23, 2014 on Hotels.com
This hotel was very clean and near a lot of conveniences. Hotel staff was very helpful when I needed help. The only downside for me was the breakfast. Overall it was good, but just felt it didn't have the items I like for breakfast. But the eating area was always very busy, so it apparently appealed well to other people.
Comment from Hotel Management
Jan 17, 2015 by Brandon, Hotel Management
Hi Russ, Thank you very much for the comments! I'm very happy to hear you enjoyed our cleanliness and some of the convenient shopping and restaurants nearby. Thank you again and we look forward to seeing you in the future in Kalispell!
4 out of 5
Recommended
for Golf
by CgyRockiesfrom Calgary, AB

Good overall

Posted Sep 20, 2014 on Hotels.com
Hotel is well situated in Kalispell, close to all shopping and a good variety of restaurants. Staff are very friendly. Pick a room on the south side otherwise you hear all the noise from the bypass road. Good and ample breakfast.
Comment from Hotel Management
Jan 17, 2015 by Brandon, Hotel Management
Hi CgyRockies, Thank you very much for choosing us for your stay. I'm glad the staff treated you well and you enjoyed our location for shopping and restaurants! Thank you again for choosing us and we look forward to your next trip down to Kalispell! Brandon Peterson General Manager
3 out of 5
Recommended
for Families
by Robert Jonesfrom Kalispell, MT Holiday Inn Express

Walls are too thin!!!!

Posted Sep 10, 2014 on Hotels.com
Overall the hotel experience would have been outstanding except for the fact that the walls are too thin and you can hear the person on either side of you blasting their television until about 12 am. Cleanliness wise I was satisfied and it has an interesting moose hanging above the fireplace when you walk in that sets the mood for an interesting visit. The quality of service was good for most of the staff except for the girl who handled all the breakfast situation. She was curt, and was quite enjoying talking to a gentleman behind the main desk while we had no forks, and other things we were looking to find at 8 am. Come to think of it she acted like she was put off by anyone asking her to restock anything that had run out. The hotel location was quite good as it has everything surrounding it in the area. Again, I was immensely put off that after I pay extra to stay at a nicer hotel usually, I expect that there would be a little more thickness to the walls so that I don't have to know exactly what action movie is on in the next room because I can actually hear the dialogue word for word. Thank You...
Comment from Hotel Management
Jan 17, 2015 by Brandon, Hotel Management
Hi Mr. Jones, I want to first apologize about the issues you had during your stay. These issues are being taken care of and I appreciate you bringing them to my attention. Thank you again and we look forward to seeing you on your next visit to Kalispell! Brandon Peterson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Typical Holiday Inn Express experience.

Posted Sep 3, 2014
Rooms were great. Breakfast was adequate but much as should be expected.
Comment from Hotel Management
Oct 7, 2014 by Brandon, Hotel Management
Thank you very much for choosing us and writing a review! We look forward to your next visit to Kalispell