Ratings based on 591 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Business Travelersby Flathead Pet Emergency from Kalispell, MT
Double bills youPosted May 30, 2014 on Hotels.com
The room was very nice and the facilities were well kept. However, this is the second time I've had my staff stay there and both times they double charged me. They say they are just reserving a deposit in case there are incidentals but it exactly the same price as the room. It takes them over a week to get that amount refunded on to my card. Would they have refunded the second charge if I hadn't brought it up? Why does it take over a week to refund money it took them 20 minutes to take. I run a business and it doesn't take that long to refund money. I will try to have my staff stay at a different hotel if possible.
Recommendedby A verified traveler
Posted May 29, 2014 on Hotels.com
for Everyoneby Tom from Anaconda Mt.
Memorial DayPosted May 27, 2014
Pros: Close to downtown, restaurants, and park.
Location: Good restaurants nearby, and very easily accessible.
Stayed here Sunday over Memorial day weekend. Very nice place, clean rooms, very nice and helpful staff. Definitely stay here again.
for Everyoneby Cindy from Vancouver, B.C.
Elderly aware!Posted May 27, 2014
Pros: Pleasant staff, clean rooms. Very convenient location for shopping
Location: Perfect location.
I was travelling with my Mum, Dad and sister. The room provided us with two Queen beds and a rollaway cot. The bathroom was spacious and had a walk in shower to accommodate my parents disabilities. The room was situated close to the elevator which was helpful. This was provided without any extra cost.
by A verified traveler
Posted May 23, 2014
The service was very kind and helpful however the rooms need to be updated. Too hot in the room. The gym was surprisingly well equipped for a hotel.
by monica from calgary
Old, not very clean, datedPosted May 20, 2014
Found the hotel pretty pricy for an old, outdated hotel. Breakfast buffet indicated it closed at 10, but by 9:45 they had it shut down. Not even coffee. Ice machine broken, hallways and stairways were dirty. Coffee maker in room was dirty and I useable. I wouldn't go back
for Everyoneby A verified traveler
Great location, and awesome staffPosted May 8, 2014
Had a great stay here! Staff was fantastic! They went above and beyond in customer service! Had local ads with coupons! Gave us great ideas for places to eat and had menus readily available. Our room faced courtyard, which had a fire pit and quaint water feature. The pool was a little cool, but had a chair lift for those with disabilities. Was a great convenience to be attached to the mall and walking distance to downtown shops. Overall a great stay!
for Everyoneby A verified traveler from Sundre
CentralPosted May 4, 2014
Excellant place to stay,the staff at the front desk were very freindly and helpful, room was very clean, comfortable bed. The breakfast was very good with a lot of choices!
Recommendedby A verified traveler
Good value and great servicePosted Apr 29, 2014 on Hotels.com
Title says it all. Location was convenient and the staff were great. Halls and room smelled a little smoky, but it's an older hotel so it was to be expected.
for Couplesby Karen from Calgary
great access to everythingPosted Apr 28, 2014 on Hotels.com
Staff was great....breakfast was wonderful.....room a bit small but overall a great stay