Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews of Wonderstone at Glacier

2 out of 5
Wonderstone at Glacier
7336 US Highway 2 E, Columbia Falls, MT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 420 reviews" "
Rating 8 - Good. 105 out of 420 reviews" "
Rating 6 - Okay. 32 out of 420 reviews" "
Rating 4 - Poor. 15 out of 420 reviews" "
Rating 2 - Terrible. 7 out of 420 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. And when we were there, it was very quiet.
Stayed 1 night in Mar 2024
Response from Clayton on Mar 19, 2024
Thank you for your feedback, we are thrilled that you enjoyed your stay!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Clayton on Mar 18, 2024
Thank you!

10/10 Excellent

Sandi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view of the snow covered mountains was beautiful. The staff was friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Clayton on Mar 16, 2024
Thank you! We are very glad you enjoyed your stay and welcome you back anytime.

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute hotel with recent renovations! Bed is very stiff.. so if you like a stiff bed, it’s perfect! Staff is very friendly and accommodating! Will recommend and stay again
Stayed 2 nights in Feb 2024
Response from Clayton on Feb 25, 2024
We appreciate your feedback! We welcome you back anytime.

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Clayton on Feb 12, 2024
Thank you for your review. We welcome you to stay with us again. If there is ever anything we can do to make your stay more comfortable, just ask!

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Clayton on Jan 6, 2024
Thank you! We welcome you back anytime :)

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Clayton on Dec 23, 2023
Thank you for your review. We welcome you to stay with us again, and if there is anything we can do to make your stay more comfortable, you need only ask.

8/10 Good

CHRISTINA

Traveled with family
Not for us but nice for some.
New construction with nice finishes however it appears to be presented for a younger demographic. No closet or desk area hence only one chair in a king room with very few amenities. , excellent price point however no microwave or coffee in room - instead they offer a communal area. Overall room was very stark, however serviceable. Also, front desk was only manned u til 8 pm and not Sat or Sun. Felt a little vulnerable.
Stayed 2 nights in Dec 2023
Response from Clayton on Dec 12, 2023
Thank you so much for taking the time to share your experience at our humble boutique hotel. We're delighted that you chose to stay with us and truly appreciate your feedback. It was an absolute pleasure to serve you during your visit. Our team is dedicated to providing a unique and comfortable experience for all our guests, and your comments are invaluable in helping us enhance our service. We understand your observations regarding the room amenities and design. Our aim is to cater to a wide range of preferences, and we are continuously working to find the perfect balance between style and functionality. Regarding our reception hours, we want to reassure you that guest safety and comfort are our top priorities. Although we spent considerable time outdoors this weekend ensuring the pathways were clear of snow for everyone's safety, please rest assured that we are always on-site and ready to assist with any needs or concerns. We're just a phone call away, even if we're momentarily tied up with tasks like managing a mountain of laundry in the back! We hope the communal area provided an enjoyable space for you to relax and connect with other guests. Our team is committed to creating an inviting atmosphere where everyone feels welcome and at home. Once again, thank you for staying with us and for your constructive feedback. We look forward to the opportunity of welcoming you back in the future, ensuring your next stay is even more comfortable and enjoyable. Thank you! :)

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Clayton on Dec 12, 2023
Thank you!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2023
Response from Clayton on Dec 4, 2023
Thank you :)

4/10 Poor

Patricia

Stayed 1 night in Sep 2023
Response from Jacob on Nov 20, 2023
Hello Patricia. We're sorry to hear that you were not satisfied with your stay. We would appreciate if you could reach out to us either at the front desk telephone or email so that we may better understand what went wrong. Thank you for your feedback!

10/10 Excellent

abby

Stayed 1 night in Nov 2023
Response from Clayton on Nov 30, 2023
Thank you, we are very glad you enjoyed your stay!

4/10 Poor

Michael, Winsor Hts

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
For the price we paid we should have received a free breakfast and nicer stairs and parking lot. Area outside was a mess. The noise from the street was awful.
Stayed 3 nights in Sep 2023
Response from Clayton on Nov 9, 2023
Firstly, we want to extend our sincerest apologies that your recent stay with us did not meet your expectations. We value guest feedback as it provides us with the opportunity to improve our services and guest experience. We pride ourselves on offering very competitive rates, and we aim to be transparent about our amenities and pricing, which are listed in detail on our website. While we do not offer complimentary breakfast, this is reflected in our pricing, allowing guests the flexibility to explore local cuisine options. Similar accommodations in the area, particularly in early September, can exceed 450 per night. In our opinion, double the price for a very similar hotel room plus a meager breakfast is not worth it, and most guests agree. Regarding the stairs, they meet all the standard requirements for safety and functionality, but we appreciate your input and will consider it as we continually make improvements to our property. We are surprised to hear your comments about the parking lot, as we do invest significantly in our landscaping to ensure it is clean and welcoming. We would appreciate any specific feedback you have so that we can address it directly. We understand the impact that external noise can have on the comfort of our guests, and we are looking into additional ways to mitigate this. Should you choose to stay with us again, we encourage you to reach out so that we can ensure you are placed in a quieter, first-floor room for a more restful experience. Your satisfaction is very important to us, and we hope you will consider us again in the future. Please contact us directly for any further assistance or if you would like to discuss your concerns in more detail. Thank you!

8/10 Good

jan

Traveled with group
Liked: Staff & service
Great place to stay for our experience into Glacier Park
Stayed 1 night in Oct 2023
Response from Clayton on Nov 8, 2023
We are glad you enjoyed your stay!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Clayton on Nov 4, 2023
We are glad you enjoyed your stay and we welcome you back anytime!

8/10 Good

Brien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good get away
Linens are top notch, beds were new and memory foam, they were a little firm for my liking though. They provided a sound machine and ear plugs so I’m assuming that they get some noise, however our stay was quiet.
Stayed 1 night in Oct 2023
Response from Jacob on Oct 30, 2023
Hello Brien! Thank you for your feedback. We're so pleased to hear your overall experience was positive. Thank you for staying with us!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to the park
Stayed 1 night in Oct 2023
Response from Jacob on Oct 30, 2023
Thank you for your feedback. We're so glad you had a good experience. Thank you for staying with us!

6/10 Okay

Deanne

Heater in room was obnoxiously noisy. Bed was uncomfortable to sleep on.
Stayed 1 night in Oct 2023
Response from Clayton on Oct 31, 2023
Thank you for taking the time to share your experience with us. Your feedback is incredibly important to us as it allows us to continually improve our services and facilities. It's worth noting that while many of our guests appreciate the quality and comfort of our beds, we regret that your sleep experience did not meet your personal preferences. We understand that everyone's comfort needs are unique, and we apologize if our beds didn't suit your specific expectations. Regarding the heater, our maintenance team has inspected the unit following your feedback, and it appears to be functioning within normal parameters. However, we completely understand that the noise level you experienced was less than ideal, and for this inconvenience, we extend our sincerest apologies.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely place. Great staff, clean and quiet, beautiful room. Real half and half for my morning tea.
Stayed 1 night in Oct 2023
Response from Clayton on Oct 26, 2023
Thank you so much! We are so glad you noticed the little touches that we strive to provide for our guests.

10/10 Excellent

Heidi

Traveled with family
It was a beautiful room and very clean. The night desk clerk was friendly and helpful.
Stayed 1 night in Oct 2023
Response from Clayton on Oct 25, 2023
Thank you for your review. We welcome you back anytime!

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful updated room
Stayed 1 night in Oct 2023
Response from Clayton on Oct 25, 2023
Thank you for your review. We welcome you to stay with us again.

8/10 Good

jordyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Clayton on Oct 25, 2023
Thank you for your review. We welcome you to stay with us again and please note that if there is anything we can do to make your stay more comfortable, just ask. :)

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2023
Response from Clayton on Oct 22, 2023
Thank you for your review! We go the extra mile to make sure ours are the cleanest rooms in town, and we appreciate that you took notice.

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Clayton on Oct 25, 2023
Thank you for your review. Next time you're in the neighborhood, we welcome you to stay with us again. Please don't hesitate to let us know what we can do to make your stay perfect!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Clayton on Oct 22, 2023
Thank you for your review! It was a pleasure to serve you.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Clayton on Oct 22, 2023
We appreciate your patronage. We welcome you back anytime!

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly . The hotel is very clean and modern. The room was very well appointed and had a huge shower with body wash, shampoo and conditioner in dispensers. Coffee and tea is available in the hallway. The bed was very comfortable, quiet and had darkening shades.
Stayed 1 night in Oct 2023
Response from Clayton on Oct 20, 2023
Thank you for your review. We are glad you appreciated our unique design. :)

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2023
Response from Clayton on Oct 16, 2023
Thank you for your review! We welcome you back anytime.

10/10 Excellent

Mark

Stayed 1 night in Oct 2023
Response from Jacob on Oct 18, 2023
Thank you so much for taking the time to leave a review. We're thrilled that you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

8/10 Good

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice, and it had everything we needed. Staff was great!!! The only negative was the nose level inside and from the traffic.
Stayed 1 night in Oct 2023
Response from Jacob on Oct 30, 2023
Hello William! Thank you so much for taking the time to leave a review. Your feedback is very important to us. We're glad that you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay..
Stayed 1 night in Oct 2023
Response from Clayton on Oct 16, 2023
Thank you for your review! We welcome you back anytime.

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed for 2 nights and we had a very comfortable stay. The beds were awesome and clean. It’s only a 20 minute drive to Glacier National Park! By the way, front desk recommenced the restaurant Gunsight Saloon and it was delicious! We went 2 days in a row!
Stayed 2 nights in Oct 2023
Response from Clayton on Oct 14, 2023
Thank you for your review! We were happy to host you and hope you will visit us again sometime.

8/10 Good

Mark

Stayed 2 nights in Oct 2023
Response from Clayton on Nov 4, 2023
Thank you! We welcome you to stay with us again. Just let us know what we can do to make your stay perfect.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Yes, it’s an older remolded property but it’s well done. We would stay here again .
Stayed 1 night in Oct 2023
Response from Clayton on Oct 13, 2023
Thank you for your feedback. We welcome you back anytime!

10/10 Excellent

Terri

Stayed 3 nights in Oct 2023
Response from Clayton on Oct 13, 2023
We are glad you enjoyed your stay. :)

10/10 Excellent

Jose, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and very friendly staff. Spacious, clean, and modern room.
Stayed 1 night in Oct 2023
Response from Clayton on Oct 13, 2023
Thank you for your review. We are glad you enjoyed our sleek, modern design.

2/10 Terrible

lacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jacob on Oct 12, 2023
Hello Lacey. We would love to hear more details about what exactly went wrong on your stay. If you could reach out to our front desk we would greatly appreciate it. Thank you for staying with us.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Clayton on Oct 13, 2023
We are thrilled that you enjoyed your stay!

10/10 Excellent

Cally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super modern and fresh inside. Bed was very comfortable.
Stayed 1 night in Oct 2023
Response from Jacob on Oct 12, 2023
Hello Cally! Thank you so much for your feedback. We're thrilled that you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern yet cozy, quiet but still close to amenities. The price was also great for how nice and updated it was!
Stayed 1 night in Oct 2023
Response from Jacob on Oct 10, 2023
Hello Kimberly! We're so happy you enjoyed your stay. Thank you for your feedback!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very clean, very comfortable hotel with modern design. No overstuffed furniture or smelly carpet. Complimentary snacks and tea and good coffee, instead of a carbo-heavy buffet. I returned for a second night and will stay here whenever I am in the area.
Stayed 1 night in Oct 2023
Response from Jacob on Oct 9, 2023
Hello Theresa! Thank you so much for your review. Your feedback is very important to us. We're so glad you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

10/10 Excellent

Lorie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was great. Room was wonderful and clean. Coffee in the morning was very good as well.
Stayed 1 night in Oct 2023
Response from Clayton on Oct 9, 2023
Thank you! We appreciate your review.

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovation is great!! Spotless rooms, front counter personnel were nice, cleaners were nice. Will be back!
Stayed 1 night in Oct 2023
Response from Clayton on Oct 8, 2023
Thank you! We would love the opportunity to serve you again.

8/10 Good

Donna, Longview

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious & clean room, close to West Glacier entrance. Great coffee in lobby, as well as toasters & microwave, plus fridge in room. Dining options for dinner (after day in Glacier) close by. We didn’t have any problem with noise from street, but they had ear plugs & white sound machine in room, as well as some snacks.
Stayed 2 nights in Oct 2023
Response from Jacob on Oct 7, 2023
Hello Donna! Thank you so much for your feedback. We're so glad that you enjoyed your stay. Thank you for choosing the Wonderstone at Glacier!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful bit noisy
Absolutely loved the room, hotel and staff - all were fantastic. However it was much too noisy to sleep. LVP floors are great but they need to invest in some soundproofing. Maybe it was just the night we stayed, but there was a pizza party going on in rooms above us, doors slamming all the time (not really a way to close them quietly), and it sounded like a herd of elephants stomping in the room above us. Definitely didn’t follow quiet hours or hotel recommendations for guests. While beautifully decorated and comfortable, we didn’t sleep much.
Stayed 1 night in Oct 2023
Response from Clayton on Oct 8, 2023
Thank you for your recent stay and for sharing your valuable feedback. We're thrilled to hear that our staff and facility was to your liking. However, we're truly sorry for the noise disturbance you encountered during your stay. Your comments about the noise have been duly noted, and we are actively working to improve soundproofing to ensure a peaceful night's sleep for our guests. Please accept our apologies for any inconvenience this may have caused. We value your feedback and would like to assure you that this experience does not reflect our usual standards. If you choose to stay with us again, give us a call, and we will ensure that you are assigned the most optimal room for your preferences. Thank you for choosing us, and we hope to have the opportunity to provide you with an exceptional experience on your next visit. Thank you!

10/10 Excellent

Elise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Also, snacks! Would recommend
Stayed 1 night in Oct 2023
Response from Clayton on Oct 6, 2023
Thank you! We are glad you enjoyed your stay and our seasonal selection of fig bars and assorted snacks :)

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok but not great
Location was convenient to the west entrance. Hotel is right along main road which is quite noisy at night. This place is more like a roadside motel than a lodge as portrayed in the picture. Also was a bit expensive at over $200 a night for a single room.
Stayed 3 nights in Sep 2023
Response from Clayton on Oct 2, 2023
Thank you for choosing to stay with us recently, and for taking the time to share your feedback. Regarding the wooden log awning visible in many listings for our business, please be assured it is a permanent and integral part of our property's architecture. It is not intended to mislead, but rather to reflect the area's natural beauty. Removing such a substantial feature would indeed be impractical and unnecessary. In terms of pricing, we ensure that our rates are commensurate with other hotels of similar class in the area. The best deal can always be had by booking directly. We kindly encourage all of our prospective guests to thoroughly review the photos and descriptions available on our website. This ensures a comprehensive understanding of our accommodations before booking, aiding in aligning the experience with guest preferences. Thank you once again for your visit, and we look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Clayton on Oct 2, 2023
Thank you for your review. We are thrilled you enjoyed your stay :)

10/10 Excellent

Rachael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. Very clean and felt very safe! I stayed with my husband and our two friends in one of the two queen rooms and it was a highlight of our trip. The beds were very comfortable!
Stayed 1 night in Sep 2023
Response from Clayton on Sep 30, 2023
Thank you so much for your kind words. We are thrilled that you enjoyed your stay and hope to serve you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and value
Stayed 1 night in Sep 2023
Response from Clayton on Sep 30, 2023
We are so happy you enjoyed your stay!