Dear Eric, Thank you for sharing your feedback regarding your recent stay with us. We regret to hear that your experience did not meet your expectations.We understand the importance of providing a comfortable and peaceful environment for our guests, and we apologize for any inconvenience caused by noise disturbances during your stay. Rest assured, we will address this issue with our team to ensure that our guests can enjoy a restful stay with us.Regarding your comments about our property being an older building, we appreciate your honesty. While our property does have a historic charm, we are constantly working to ensure that it meets the needs and expectations of our guests. Your feedback will be taken into consideration as we continue to make improvements to our facilities.We value your input and hope to have the opportunity to welcome you back in the future, where we can strive to provide you with a more enjoyable stay.Sincerely, Paulson Jose Front Office SupervisorBest Western Gold Rush Inn

Gary, thank you for choosing to stay with the Best Western Gold Rush Inn. I hope you enjoyed your time with us as much as we enjoyed having you. I'd love to hear how we could make this a 5/5 stay for future stays.

Hello Eric, it is so nice to see your 5-star rating of the Best Western Gold Rush Inn! We are delighted you had an excellent experience and are would love to welcome you back on your next trip to Whitehorse.

Location, location, location: it makes our hotel a great place to stay for those visiting Whitehorse, but it's the people that put us over the top. I am so glad that you enjoyed these parts of your stay too! We look forward to welcoming you back to Best Western Gold Rush Inn in the near future.

Dear Grant, Thank you for taking the time to share your feedback with us.We're thrilled to hear that you enjoyed your stay overall, particularly appreciating our dedicated staff and delicious dining options.We apologize for any inconvenience you experienced regarding the parking meters. We understand that navigating parking can be frustrating, especially if you're unfamiliar with the area. In the future, we will strive to provide clearer information about parking options and operational times to ensure a smoother experience for our guests.Regarding the noise levels in our older building, we regret any disturbance this may have caused during your stay. Please know that we continuously work to minimize any disturbances and enhance our guests' comfort.Your comments are invaluable to us as we continually strive to improve our services. We hope to welcome you back again soon for another delightful stay.Sincerely, Paulson Jose Front Office SupervisorBest Western Gold Rush Inn

Dear Janet, Thank you very much for taking the time to leave your feedback for the hotel! We couldn't be happier to know that you had an enjoyable experience staying with us. We look forward to having you back with us sometime soon in the wilderness city!

Dear Nick, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and comfortable, and we're delighted that we were able to meet your expectations.Your glowing feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out.Warm regards,

Dear David, thank you very much for taking the time to leave your feedback for the hotel! We couldn't be happier to know that you had an enjoyable experience staying with us. We look forward to having you back with us sometime soon in the wilderness city!

Dear Alexis, thank you very much for taking the time to leave your feedback for the hotel! We couldn't be happier to know that you had an enjoyable experience staying with us. We look forward to having you back with us sometime soon in the wilderness city!

Dear Suzanne,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and comfortable, and we're delighted that we were able to meet your expectations.Your glowing feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out.Warm regards,

Dear Gail,Thank you for sharing your feedback with us. We're pleased to hear that despite the late arrival due to the delayed plane, your experience with our shuttle service and reception was positive. It's wonderful to know that our team greeted you cheerfully and provided courteous and helpful assistance.We appreciate your understanding and acknowledgment that it didn't bother you. Your feedback is valuable, and we'll certainly take it into consideration as we strive to enhance our guests' overall experience.We're grateful for your five-star rating and for choosing our accommodations.We hope to have the pleasure of welcoming you back in the future, and we'll continue working to make every aspect of your stay enjoyable.

Dear Jennifer,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and comfortable, and we're delighted that we were able to meet your expectations.Your glowing feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon for another memorable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out.Warm regards,

On behalf of the entire team at the Best Western Gold Rush Inn, thank you for choosing to stay with us on your most recent trip to Whitehorse, Carol. We're sorry to hear you felt our lobby was cramped but are delighted that you still had a wonderful stay. We hope you'll come back and stay with us again.

Mark, thank you for choosing to stay with the Best Western Gold Rush Inn. I hope you enjoyed your time with us as much as we enjoyed having you. We would love to welcome you back in the near future!

Dear Kathy,Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for any misunderstanding regarding our parking facilities. We do indeed have a parking lot available for our guests, and we regret if this information wasn't conveyed clearly during your check-in.We understand the importance of safety, and we are sorry to hear about the concerns regarding break-ins in the area. Whitehorse, unfortunately, has experienced an increase in crime recently. To address this, we consistently advise our guests not to leave valuables in their vehicles. Our registration forms, signed by every guest upon check-in, explicitly emphasize the sole responsibility of guests for their belongings.We deeply regret any inconvenience caused during your stay, particularly with the street parking situation and the unease it caused with your fully laden Jeep and motorcycle on an open trailer. Your experience does not meet our standard, and we appreciate your candidness in sharing it.Your comments about the perceived value and overall experience are crucial for us to address areas of improvement.Your satisfaction is our priority, and we hope you might consider giving us another opportunity to provide the experience you initially anticipated.If you have any further details or suggestions you'd like to share, please feel free to reach out. We value your input and are committed to making necessary adjustments.Thank you for bringing these matters to our attention, and we sincerely apologize for any inconvenience you experienced.Best regards,

Dear Alexandra,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great stay and appreciated our staff, amenities, restaurant, and airport shuttle service. We apologize for any noise disturbances; your comments are crucial as we continuously strive to enhance our guests' experience. We are in stages of renovation to our property; our Premium rooms were all completely renovated in 2020, and we have more exciting renovations planned for the years ahead. We hope you will join us and experience them first-hand!Warm regards,

Dear Phil,Thank you for choosing our property. We're thrilled you enjoyed your stay and appreciate the 4 star rating. Your feedback means a lot to us. We look forward to welcoming you back for another fantastic experience.Best regards,

Thank you for taking the time to give us 5 stars, Michael! We love feedback from our guests, and are so thrilled to hear that you enjoyed your experience. We are so grateful for your rating, and look forward to seeing you next time!

Dear Marcia,Thank you so much for your fantastic 10/10 rating! We're thrilled to hear that your stay at our property met your expectations. It was a pleasure hosting you, and we look forward to welcoming you back in the future.If there's anything specific that made your stay exceptional, or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests.Once again, thank you for choosing our property, and we hope to have the pleasure of hosting you again soon.

Dear Anna,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff friendly, our facilities clean, and our location convenient. It's great to know that our shuttle service to the airport was helpful for your travels.We apologize for any inconvenience caused due to shower. Rest assured, we will address this issue promptly to ensure a more comfortable experience for our guests in the future.Your input is valuable to us, and we hope to have the pleasure of welcoming you back for another positive stay. If there are any other suggestions or preferences you'd like to share, please feel free to let us know.Safe travels, and we look forward to hosting you again soon.

Dear Christine,Thank you so much for your fantastic 5/5 rating! We're thrilled to hear that your stay at our property met your expectations. It was a pleasure hosting you, and we look forward to welcoming you back in the future.If there's anything specific that made your stay exceptional, or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests.Once again, thank you for choosing our property, and we hope to have the pleasure of hosting you again soon.

Dear Bremmer,Thank you so much for your fantastic 5/5 rating! We're thrilled to hear that your stay at our property met your expectations. It was a pleasure hosting you, and we look forward to welcoming you back in the future.If there's anything specific that made your stay exceptional, or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests.Once again, thank you for choosing our property, and we hope to have the pleasure of hosting you again soon.

Dear Tiana, Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that your overall experience was positive for the night.We appreciate your insights regarding the restaurant on-site, and we will certainly take your comments into consideration as we strive to create a more welcoming environment for families with small children. It's great to know that you enjoyed the restaurant across the street.We apologize for any inconvenience you faced with the parking situation. We understand that it can be frustrating, and we'll explore ways to improve this aspect of our service. Additionally, we'll look into providing better facilities for guests with dogs in the future.Your input is valuable, and we hope to have the opportunity to welcome you back for an even more enjoyable stay.

Dear Nathan,Thank you so much for your fantastic 5/5 rating! We're thrilled to hear that your stay at our property met your expectations. It was a pleasure hosting you, and we look forward to welcoming you back in the future.If there's anything specific that made your stay exceptional, or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests.Once again, thank you for choosing our property, and we hope to have the pleasure of hosting you again soon.

Dear Robert, thank you very much for taking the time to leave your feedback for the hotel! We couldn't be happier to know that you had an enjoyable experience staying with us. We look forward to having you back with us sometime soon in the wilderness city!

Dear Brooke, Thank you very much for taking the time to leave your feedback for the hotel! We couldn't be happier to know that you had an enjoyable experience staying with us. We look forward to having you back with us sometime soon in the wilderness city!

Hello Ian, it is so nice to see your 5-star rating of the Best Western Gold Rush Inn! We are delighted you had an excellent experience and are would love to welcome you back on your next trip to Whitehorse.

Dear Devin,Thank you for taking the time to share your feedback about your recent stay at our property. We are pleased to hear that you found the moose head unique. We take pride in the distinctive features of our hotel, and we're glad you appreciated this particular aspect.If you have any additional comments or if there's anything else you'd like to share about your experience, please feel free to reach out. We value your input and hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,

Dear Mark,Thank you for choosing to stay at our property. We appreciate your business and hope you had a pleasant experience during your stay. If you have any feedback or specific comments in the future, please do not hesitate to reach out. We value your input and look forward to the opportunity to welcome you back in the future.Warm regards,

Dear Caroline Michelle,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience overall and that you found our staff to be fabulously welcoming. It's wonderful to know that you appreciated the convenience of having breakfast available downstairs and that the construction next door did not disrupt your stay significantly.We appreciate your suggestion regarding the shower curtains, and we will certainly take that into consideration for future improvements. Your feedback is invaluable to us as it helps us enhance the guest experience and make necessary adjustments.We are especially pleased to hear that our front desk team provided you with a warm welcome, even late at night after your long trip. We understand the importance of a friendly and hospitable reception, and we are thrilled that our staff made a positive impression on you.At [Hotel Name], guest satisfaction is our top priority, and we are grateful for your kind words. If you have any further comments or if there's anything specific you would like to share, please feel free to reach out. We truly value your feedback, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Michelle, Thank you for taking the time to share your feedback with us. We appreciate your input regarding the parking situation and the distance from the elevator to your room. Your comments are invaluable to us as they help us identify areas where we can improve the overall guest experience.We understand that easy access to your room is essential factor that contribute to a comfortable stay. We apologize for any inconvenience you experienced in this regard. Your feedback highlights areas where we need to focus our attention, and we will certainly take your comments into consideration as we evaluate ways to enhance the guest experience, including addressing the parking situation and improving accessibility to rooms.At [Hotel Name], we are committed to providing a seamless and enjoyable stay for all our guests, and your feedback serves as a valuable tool in achieving that goal. We appreciate your patience and understanding as we work towards making necessary improvements.If you have any additional comments or specific suggestions on how we can enhance our services, please do not hesitate to reach out. We value your input and look forward to the opportunity to welcome you back in the future, providing you with an improved and more convenient experience.Warm regards,

Dear Cindy,Thank you for taking the time to leave a review of your recent stay with us. We're pleased to hear that you found our location convenient.Our team takes pride in offering a prime location for our guests to enjoy, and it's great to know that it met your expectations. If you have any additional comments or suggestions about your stay or if there's anything specific that you enjoyed about our location, please feel free to share. We always value guest feedback as it helps us continually improve our services.We hope to have the opportunity to welcome you back in the future and provide you with another great experience.Warm regards,

Dear Susan, Thank you for taking the time to share your thoughts about your recent stay at our property. We genuinely appreciate your feedback as it helps us identify areas for improvement.We're delighted to hear that you found our property to be pleasant, and we appreciate your compliments about our helpful front desk staff. It's our goal to make every aspect of your stay as smooth as possible.Regarding your concerns, we apologize for any inconvenience you experienced. We understand that the restaurant's noise level during breakfast and the size of the space could have impacted your dining experience. We'll take your feedback into consideration as we look for ways to create a more comfortable atmosphere for our guests during meal times.We also apologize for the inconvenience caused by the elevator being slow. We'll investigate the issue and work towards finding a solution to improve its efficiency.Your feedback is important to us, and we'll use it to enhance our services. We hope you'll consider staying with us again in the future, and we'll do our best to ensure a more enjoyable experience during your next visit.Thank you for choosing our property for your stay.Warm regards,

Dear Christine,Thank you so much for taking the time to leave a 5/5 rating for your recent stay at our property! We truly appreciate your positive feedback and are thrilled to know that you had an outstanding experience during your visit.Our team strives to provide exceptional service and a comfortable environment for our guests, and your feedback serves as a great motivation for all of us. If there are any specific aspects of your stay that you particularly enjoyed or if you have any suggestions for how we can make your next stay even more memorable, please feel free to share them with us.We can't wait to have the pleasure of hosting you again in the future. Your continued support means the world to us, and we look forward to making your next stay just as wonderful as this one.

Dear Valued Guest,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a comfortable stay and were impressed with our service. Our team at the front desk takes great pride in providing exceptional hospitality and ensuring a seamless experience for our guests. Your kind words serve as a motivating reminder of our commitment to guest satisfaction.We truly appreciate your recommendation, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Once again, thank you for choosing our establishment, and we look forward to serving you again soon.Warm regards,

Dear Ron,Thank you for sharing your experience with us!It's wonderful to hear that our hotel's convenient location, just 15 minutes from the airport, contributed to a smooth and hassle-free stay for you. We take great pride in maintaining a safe and clean environment, as well as providing a friendly atmosphere.We're pleased to know that you enjoyed the convenience of having a restaurant and bar right under the same roof, making dining and relaxation easy and accessible. Additionally, our airport shuttle service aims to make your travel experience even more convenient.Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know, and we'll do our best to accommodate them.Safe travels, and we hope to see you again soon!

Dear Rosanna,Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your input as it helps us improve our services.We apologize for the inconvenience you experienced with the portable AC unit and the street noise. We understand that a peaceful and comfortable environment is crucial for a restful stay.Your feedback is invaluable to us, and we appreciate your patience as we work to address these issues. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets and exceeds your expectations.Thank you again for choosing to stay with us.

Dear David,Thank you for choosing to stay with us during your time in Whitehorse, and for taking the time to share your feedback. We're delighted to hear that you had an overall great stay at our hotel.We apologize for any disturbance caused by the tour bus idling out front at 2 am. Your feedback is valuable to us, and we'll certainly look into ways to minimize such disruptions in the future to ensure a peaceful night's rest for all our guests.We truly appreciate your understanding, and we're pleased that you enjoyed your stay in the heart of Whitehorse. If you ever find yourself back in the area, we'd be thrilled to host you again and provide you with an even more comfortable experience.Thank you once again for your stay and for sharing your thoughts.Warm regards,

Dear Faye L,Thank you for sharing your feedback about your recent stay with us. We are delighted to hear that you had such a positive experience and greatly appreciate your kind words.It's wonderful to know that you found our rooms to be very clean and that our staff was helpful throughout your stay. Providing a clean and comfortable environment, as well as exceptional service, are our top priorities, and we're thrilled that we met your expectations in these areas.We're also pleased to hear that you enjoyed dining in our restaurant and that our food met your satisfaction. Quick and attentive service is something we take pride in, and it's great to know that it added to your overall experience.Thank you for recommending us to others. Your endorsement means a lot to us, and we look forward to having the pleasure of hosting you again in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to share them with us. We're here to ensure that each stay with us is memorable and enjoyable.Warm regards,

Dear Stephen, Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your kind words, and we're delighted to hear that you enjoyed various aspects of your experience.Our downtown location is indeed a highlight, providing convenience and accessibility to the city's attractions. We're thrilled that you found our rooms well-appointed and our hotel clean, as we take great pride in maintaining a comfortable and welcoming environment for our guests.It's wonderful to know that you also enjoyed our on-site restaurant, and we're pleased that the dining experience added to the enjoyment of your stay.We look forward to having the pleasure of hosting you again in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to share them with us. We're here to ensure that each stay with us is memorable and enjoyable.Thank you for choosing to stay with us, and we can't wait to welcome you back.Warm regards,

Dear Noriko,We would like to extend our heartfelt gratitude for taking the time to rate your recent stay at our property with a perfect 5/5. Your kind feedback means the world to us, and we are thrilled to know that your experience with us met or exceeded your expectations.Providing exceptional experiences for our guests is our top priority, and your satisfaction is a testament to our commitment to delivering outstanding service. We're delighted that you had a wonderful stay, and we hope to have the pleasure of hosting you again in the future.If you have any specific preferences or requests for your next visit, please don't hesitate to share them with us. We are here to ensure your stays continue to be memorable and enjoyable.Thank you once again for your kind words and for being a valued guest. We can't wait to welcome you back to our property for another outstanding stay.Warm regards,

Dear Xiaoyan,Thank you for choosing to stay at our property, and for taking the time to leave a review. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay. Your 4/5 rating is greatly appreciated, and it tells us that you enjoyed your time with us. We are constantly striving to enhance our services and guest experiences.Once again, thank you for your visit, and we hope to have the pleasure of hosting you again in the future.

Dear Kyle,We are absolutely delighted to receive your feedback and the perfect 5 out of 5 rating for your recent stay at our property. Thank you for choosing us and for taking the time to share your experience.Your positive review truly means a lot to us. We are thrilled to know that we met and exceeded your expectations during your time with us. Our team is committed to providing exceptional service and memorable experiences, and your feedback is a testament to their hard work and dedication.Should your travels bring you back to our area, we would be honored to host you once again and create another wonderful stay for you. If there's anything you need or any way we can further improve, please don't hesitate to let us know.Thank you for your trust in us. We look forward to welcoming you back for another fantastic visit in the future.Warm regards,

Dear Paul,We are absolutely thrilled to receive your 5/5 rating for your recent stay at our property! Thank you for taking the time to share your feedback with us. It's always our aim to provide a top-notch experience for our guests, and your high rating is a testament to our team's dedication and hard work. We're delighted to have met and even exceeded your expectations.If there's anything specific that made your stay exceptional or any suggestions you'd like to share, please don't hesitate to let us know. We are always eager to enhance our guests' experiences.Once again, thank you for choosing our property, and we look forward to hosting you again in the future.Warm regards,

Dear Brian,Thank you for choosing to stay at our property and for taking the time to provide us with your feedback. We greatly appreciate your valuable insights, and we're pleased to hear that your overall experience was positive, earning us an 8 out of 10 rating.Your feedback is invaluable as it helps us continuously improve and enhance the services we offer. We are dedicated to providing exceptional experiences to our guests, and your comments motivate us to strive for excellence.If there are any specific areas where you believe we can further enhance your experience, please feel free to share your thoughts. We want to ensure that your next stay is even more enjoyable and meets all your expectations.Once again, thank you for choosing our property for your stay. We look forward to welcoming you back and providing you with an outstanding experience in the future.Warm regards,

Thank you, thank you, thank you! Phil, our team is so glad to hear that you had a comfortable stay with us! We are honoured to be your choice of accommodation in Whitehorse, and look forward to welcoming you back soon!

Dear Michelle, Thank you for choosing to stay with us during your time in Whitehorse, and for taking the time to share your feedback.Thank you for bringing this matter to our attention, and I apologize for any inconvenience you've experienced regarding your deposit.To assist you further, please feel free to reach out to me directly at 867-334-9829. Your satisfaction is of utmost importance to us, and we want to ensure that you receive the appropriate refunds without any further delay.To assist you further, please feel free to reach out to me directly at 867-334-9829. Your satisfaction is of utmost importance to us, and we want to ensure that you receive the appropriate refunds without any further delay.Once again, we apologize for any inconvenience, and we appreciate your patience and understanding as we work to resolve this issue to your satisfaction.At your service!

Dear Rhonda, We appreciate you taking time to share your feedback about your recent stay. We are disappointed to learn that your experience with us fell short of the exceptional standards we aspire to achieve for all our guests.We deeply apologize for the discomfort your son and his family encountered due to the absence of air conditioning in their suite on a particularly warm day. We understand the significance of a restful sleep and acknowledge that this aspect of your stay did not meet our desired level of excellence. It's important to note that we have made significant progress in our property's renovation journey. Our Premium rooms were fully renovated in 2020, complete with air conditioning, and we are excited to announce further renovations planned for this upcoming fall. We also express our apologies for any inconvenience that arose due to parking issues.We cannot change the past, but we can and will provide you a far superior experience in the future. We would love to welcome you back in the future. Please make sure to reach out to me beforehand, as I would love to personally make sure that your next stay with us will be just seamless.We genuinely appreciate your feedback, as it serves as a valuable tool for our continuous improvement. We hope for the privilege of hosting you and your family once again in the future, ensuring a more delightful and satisfying stay that aligns with our commitment to excellence.

Dear Michael, Thank you for taking the time to leave a review. We're delighted to hear that you had a very nice experience during your stay with us in Whitehorse. Your positive feedback means a lot to us, and we're glad that you enjoyed your time at our property. Should your travels bring you back to the area, we'd be honored to welcome you again for another pleasant stay.Best regards,

Dear Wilfried, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the noisy refrigerator in your room.We understand how important a restful and peaceful stay is for our guests. We're sorry that the refrigerator noise disrupted your comfort. Your feedback is valuable, and we will address this issue promptly to ensure that future guests enjoy a quieter and more relaxing environment.If there's anything else you'd like to bring to our attention or if you have any further comments or suggestions, please feel free to reach out to us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best regards,