Ratings based on 497 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Nice stay at LA

Posted May 10, 2015
Everything is pretty good compare to the Great Price!!!
2 out of 5
Recommended
for Families
by Tylerfrom Seattle

One Night

Posted Feb 19, 2015 on Hotels.com
Stayed in 215 or 216. The room was in need of an update and repair. Relatively clean though. Pool was not heated and was not clean. Breakfast was just 3 cold cereal options (some of which was very old), a few pastries, a few pieces of fruit, warm milk and OJ.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Posted Feb 14, 2015
Very nice stay - clean and quiet. Staff friendly and accommodating. We would stay here again.
2 out of 5
by A verified traveler

Posted Feb 12, 2015
Pros: Not much
Cons: Maintenance
Refrigerator was full of ice frost so that you could not close the door, mentioned that to the maid because a plastic piece of the door was broken and did not want to get charged for that. She replied that they knew about it. Mentioned to the front desk, was told it was being replaced that day.Nothing happened. The whole faucet assembly in the sink was so loose that it almost came loose in your hand.
3 out of 5
Recommended
for Families
by markfrom utah

cold pool, cold shoulder

Posted Jan 31, 2015 on Hotels.com
pool was not heated, and way too cold to use. in our stay, not one person used the pool, although several stuck a foot in to test the water. also, the filter was not working, or turned off, so the water and the pool bottom had dirt and debris. I spoke to management who simply said there was not need to heat it, as it was not too cold to use. also, no information on how to use internet or manage tv channels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Liegt ideal.

Posted Jan 28, 2015
Pros: p.P.Lage und freundliche Mitarbeiter waren herausragend.ü
Cons: Der Standart i s t nicht sehr hoch von der Ausstattung her. Aber die Leute sind sehr freundlich und das Zimmer wird jeden Tag hergerichtet.
Eine Woche um Freunde zu besuchen. Waren nur zum schlafen dort.
4 out of 5
Recommended
for Families
by A verified traveler

very nice

Posted Jan 8, 2015 on Hotels.com
WiFi was a little weak
2 out of 5
by A verified traveler

Smelly room.

Posted Jan 4, 2015
Noisey and smelly. I won't be back. What else can I say?
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hemet, CA

Customer Service vs Guests

Posted Dec 27, 2014
Pros: Location was near all of our family members.
Cons: Nothing comes to mind.
The first room that we had was on the first floor and we heard the guests above us. They were very loud, banging and whatever else they were doing in their room. So we asked for a different room and the staff was very nice in moving us to another room. The second night we were able to sleep. In the morning the hair dryer was broke, so the hotel staff came to the rescue with another one and replaced the broken one for a new one. Our room was clean, nice and on the top floor. The third night, the guests in the next room stayed up all night long - talking, drinking and smoking. Very little sleep that night. Too bad you can't have quiet neighbors when you go to a hotel. They are the only ones that spoiled some of our stay. The staff and hotel itself was GREAT!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Excellent staff

Posted Dec 22, 2014
Pros: In general all was very good. I will return back to this Hotel.
Cons: All what I needed for my 5 days stay was there.
Location: I visited the Syriac TV Channel. The Hotel was near and I recommend it to the all Channel visitors.
Very educated, total respect, great help from the staff who make you feel you are at your home, and willing to help. And when you ask for help they do it. You can depend on them. Very friendly.