Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Jul 2, 2015
Pros: Fitness center nice
Helpful staff, clean facility. Quiet comfortable beds.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!

Posted Jun 30, 2015
Great location to shopping and eating establishments.
Comment from Hotel Management
Jul 2, 2015 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a safe and happy Fourth!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted Jun 14, 2015
Loved it! And I'm a picky hotel person! Clean, great bed, good customer service.
Comment from Hotel Management
Jun 16, 2015 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! Our guests satisfaction is our # 1 goal. We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
Pros: I enjoyed every about the hotel just not the rude staff .
Cons: It would be great if their were little refrigerators in each room. I have stayed in other hotels and they all have had refrigerators.
Location: It was a great location clean and calm and an awsome view.
The experience was terrible with the staff when we arrived at 3pm the room was still not redy . The staff had horrible attitude and began speaking rude and loud to us if I can please have a manager number or main supervisor I would greatly appreciate it. Thank you
Comment from Hotel Management
Jun 16, 2015 by Don, Hotel Management
Thank you for filling out our survey. We apologize for the inconvenience you had at check-in. We appreciate your feedback and will use it to fine tune our operation in the hope that upon your next visit , we will meet or exceed your expectations. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 6, 2015
Staff always helpful and knowledgeable. Willing to help when asked
Comment from Hotel Management
Jun 9, 2015 by Don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We appreciate your business and we look forward to having the opportunity to serve you your next visit to Wichita.
4 out of 5
Recommended
for Everyone
by A verified traveler

A bad start

Posted Jun 5, 2015
Pros: Clean. Comfortable. Beautiful. Good breakfast.
Cons: Treatment of late arrivals.
Location: Right by Cabbalas, Academy, and lots of shopping and restaurants. It's a newly built up part of town, easy access to other parts of town.
When I arrived at the hotel, the front sliding doors were locked. I could see the front desk and motioned a quizzical, "how do I get in?". They motioned to my right and I saw a phone. I picked it up and the front desk person seemed to roll her eyes and said "use your card". I said, "I don't have a card because I'm just checking in". Then she let us in. Then when I approached the front desk, one of the clerks was friendly and the other (one who answered phone) still continued to be rude. It was not the most welcoming arrival for us after a long day in the car and a 4-hour wedding. The rest of the stay was up to what I have come to expect at a hilton hotel - excellence!
Comment from Hotel Management
Jun 7, 2015 by Don, Hotel Management
Thank you for filling out our survey. We apologize for the inconvenience you had at check-in. I will be meeting with my team regarding this matter. We appreciate the feedback and will use it to fine tune our operations.in the hope upon your next visit , we will meet or exceed your expectations. Have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bartlett, TN

First time in Wichita

Posted May 27, 2015
Very clean fasciitities and our room was also clean and comfortable. The ladies at the desk were very friendly and approachable. I think her name was Alma? Anyway, she was very nice and answered all our questions!!
Comment from Hotel Management
Jun 3, 2015 by Don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sumter,S.C.

Nice hotel, near town and shopping.

Posted May 25, 2015
Family friendly hotel. Great staff! Had a good variety for breakfast . In town for graduation and was near everything. Good experience!
Comment from Hotel Management
May 27, 2015 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us. We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
I would return to this hotel again. Good location. Good value.
Comment from Hotel Management
May 14, 2015 by Don, Hotel Management
Thank you for filling out our survey. We appreciate your feedback as it allows us to see how we are doing form the perspective of our guests. I'm glad you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stop-over on a long trip

Posted Apr 16, 2015
It was comforting to know we had a comfortable clean place to stay overnight. We have never had to worry about the Hampton and that continues.
Comment from Hotel Management
May 4, 2015 by Don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!