Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
2.0 Service & staff
4.5 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler from Maryland
Hotel is your poisonPosted Jul 29, 2014
Pros: The location is great in a high end part of town. The room rate is excellent for the part of town.
Cons: The jerk behind the desk.
Location: City tours at the tourist office twenty minutes away. A great part across the street. High end shops and restaurants ten minutes away
The problem is with this place that they are shake down artist. They were unhappy we didn't go for their overpriced breakfast (24 euros for the two of us) and the Wi-fi access was going to cost us around 13 euros. This is way overpriced compared to most hotels. We parked the car and asked the desk clerk if where we were parked was OK. She said we were fine. The next morning we were told be owed them 9 euros for parking even though parking was supposed to be free. The desk clerk stated that the sighed over the parking space stated that it was 9 euros and he knew I could read German. I stated that "Hotel Parking" is in very large letters and the price was in very small letters which I can't read without my glasses that I don't drive with. When I told him that the hotel was advertised as free parking on the Expedia website, he said he didn't care and that he didn't want to talk about it. I'm sorry this guy missed his true calling as a prison guard or a beer hall bouncer, but he sure shouldn't be behind a desk at a hotel. We paid the 9 euros after a rather insane discussion with this pushy fool.
by A verified traveler