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Reviews of Hotel am Schloss Biebrich

Hotel am Schloss Biebrich
Rheingaustr. 148, Wiesbaden, HE

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 189 reviews" "
Rating 8 - Good. 87 out of 189 reviews" "
Rating 6 - Okay. 51 out of 189 reviews" "
Rating 4 - Poor. 14 out of 189 reviews" "
Rating 2 - Terrible. 2 out of 189 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Traveled with partner
no elevator , no parking unless you confirm with the hotel they only have 5 spots, then you are on your own, the room we had was on the top floor, at least it was newly remodeled. limited dining
Stayed 2 nights in Apr 2023

4/10 Poor

Robert

Traveled with group
Disliked: Property conditions & facilities, room comfort
Deceptive description of accomodations?
Stayed 1 night in Dec 2019
Response from Hotel am Schloss Biebrich on Jan 2, 2020
Thanks for letting us know about your inconvenience. Could you please tell us more about that? What expectations did we not meet?

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and clean
I've been to this hotel several times and stayed in single rooms. They are correctly furnished and clean. This time I was given a double room without any surcharge. It was in another building across the yard and very calm. I understand that the hotel will be refurbished shortly which may also affect the pricing structure.
Stayed 4 nights in Oct 2019
Response from Hotel am Schloss Biebrich on Nov 11, 2019
Thanks for your feedback, Iris! We hope you will still be our guest when we have refurbished rooms - they gonna be great!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has everything you need and the breakfast was rather nice. However, I think the rooms could use a makeover :)
Stayed 1 night in Sep 2019
Response from Hotel am Schloss Biebrich on Oct 2, 2019
We are happy to announce that we will renovate some of our rooms beginning in November this year. :) You will be astonished!

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel on the Rhine!
A very nice small hotel away from the hustle and bustle. Right on the Rhein River just a few doors down from the Schloss Biebrich. Very comfortable beds! A nice breakfast buffet is available for a good price. The staff are friendly and very helpful! We stayed for two nights before a river cruise leaving from Mainz. The front desk called a cab for us which arrived within 5 minutes. Would stay again!!
Stayed 2 nights in Sep 2019
Response from Hotel am Schloss Biebrich on Oct 2, 2019
Thanks a lot for your kind review! We would be very happy to welcome you soon again. Hope you also enjoyed the river cruise?

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Good location, friendly helpful staff and clean. Tired decor and furniture.
Stayed 3 nights in May 2019

6/10 Okay

Reisende, Welt

Business traveler
Liked: Cleanliness, staff & service
Pleasant situation by the river and next to the Schloss, good breakfast. Not good sound-deadening, very limited parking, no night-time reception.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive location by the river, well linked by bus to the city. Free on street parking and very easily accessed from the autobahn. Very good option if you want to break a long car journey.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right next to the Rheine River and close to the castle almost next door with its large park with ponds & streams. Rooms and bathrooms are small. Morning buffet breakfast was very nice. One small problem was that the toilet in our room did not flush very well.
Stayed 2 nights in Jan 2019

10/10 Excellent

Archer, Vincenza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great location. Would stay again and hopefully soon.
Stayed 3 nights in Nov 2018

8/10 Good

Steve, Tucson, AZ

Liked: Cleanliness, property conditions & facilities, room comfort
Across the street from the River..close to places to eat. Next to a great park with some interesting sites. Friendly staff. Typical European hotel, no air--but open the windows and let the air flow.
Stayed 1 night in Sep 2018

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wiesbaden hotel. Good choice
I was looking for a quiet place to stay near Frankfurt. I didn’t want a hotel in a large city. So, I chose Wiesbaden, only twenty minutes away. I was very pleased by this hotel on the Rhine.
Stayed 1 night in Sep 2018

4/10 Poor

Carol

Disliked: Property conditions & facilities, room comfort
Probably the worst city hotel I’ve stayed at.
Our room was terrible. It looked as if the door had been forced open at some time and the repair they had made meant that we could not lock the door from the inside. A light push from the corridor would have forced the door open. The window was also broken and the shower flooded the bathroom floor. So after the first night we requested a new room. This room was better because it was at least secure. The bathroom was also slightly better but the shower was still a tray with a curtain, it really needed a door. The staff were friendly but the whole place looked very tired and in need of an upgrade. Would not recommend.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Very clean and conveniently located
I've stayed in this hotel already three or four times. I can only talk about single rooms facing the backyard and never had breakfast. The rooms are very clean and correctly furnished. Fresh towels, toiletries, complimentary water bottle, everything you need. There is no outside noise from the back. Unfortunately, if you happen to have noisy neighbours in the opposite rooms on the same floor, the place is not soundproof. It's possible that this does not affect double rooms. There are buses into town and a nice big park right next to it. Also several restaurants and a famous icecream parlour. I will definitely stay there again.
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Location is awesome. Parking was nonexistent. Staff not informative. Clean rooms.
Stayed 5 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location but room is not to be desired
Very well positioned but not every room is with a good view. The room I was allocated is very small and without a window. Good job I only stayed for one night
Stayed 1 night in Sep 2018

6/10 Okay

Shrikant

Liked: Cleanliness, staff & service, property conditions & facilities
Too small room with slant ceiling.
Room was small and had slanting ceiling at the one end and we kept bumping our heads on it. But it was clean and comfortable otherwise. Location was very convenient, right next to Rhine cruise landing.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Nice location, hotel so so
Nice location in the Rhine and next to Biebrich castle but hotel was not so great.
Stayed 3 nights in Jul 2018

8/10 Good

BigAl, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was reserved as requested by phoning days before arrival. We had a larger rental car and changed to a larger parking place. This was possible as we were the first to arrive. The breakfast at 10.50 EUROs was very good. Even possible to order a Chicano. Street noise, our room was on the street side, made it hard to cool room of at night. Location was great. Room was small but complete and clean. Extras, like water and kettle for coffee were good.
Stayed 2 nights in May 2018

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities, room comfort
Listing sided breakfast available, we thought it meant included. The description should be clearer by hotels.com what that meant. Breakfast was very good though.

8/10 Good

Satish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rheinblick : a great stop along a busy river
Great location in the immediate area of our family, but next to a beautiful large park for a good bracing walk + just opposite the Rhein with its birds, ships etc. The village of Biebrich has everything you need for a quick coffee or a meal, and of course the hotel serves good coffee and cake as well. Grand to use the parking. The breakfast buffet is fresh and excellent. All in all a nice and quiet location quiet location near Mainz and Wiesbaden.
Stayed 2 nights in Nov 2017

8/10 Good

Steve , Atlanta, Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the Rhine river.
Great to just walk across the street to a small park on the river. Hotel staff great and accommodating. Breakfast bar very good. My single room was tiny. I paid for off street parking and technically, I did have a reserved space. It was almost impossible to get in and out of. As an American, I am accustomed to air conditioning. Withe the very warm weather in July, my stay would have been better with it.
Stayed 14 nights in Jul 2017

8/10 Good

Verified traveler

8/10 Good

Meredith, bucks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
There were nice river cruises and a very nice Aldi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel nearby Mainz
Room was not amazing, but it was nice for a night. Rather spacious, for European standards. Reception staff members were very friendly. Several nice restaurants in the area, and nice river walk right across the street.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
quaint and comfortable
Enjoyed our stay, only issues were the lack of car parking. overall we found the staff to be helpful and pleasant, not a 5 star hotel but did not expect it to be

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Small Comfortable rooms. Nice location

4/10 Poor

Cheryl

Disliked: Cleanliness, staff & service, room comfort
Call ahead for parking
Hotel was decent enough for the price but hotel staff not overly welcoming and room a bit run down. Hotel profile says parking available but of you need parking you must CALL AHEAD & reserve a spot. Parking lot was full when we arrived & finding parking in the neighbourhood difficult.
Response from Sabine on Oct 17, 2015
Dear guest, Thank you for your assessment. I am sorry that we had no parking lot for you but we only have 6 pieces of them. In the surrounding (0 till 200m) there are many public parking spaces for free. You have the possibility to reserve a parking lot on our private parking space behind the hotel in advance Best regards, Hotel Am Schloss Biebrich

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff were very nice, next to a beautiful park, short walk to local train and to river boat cruise. A few cafes close by.
Response from Sabine on Oct 3, 2015
Dear guest Thank you very much for your kind comment. We are very pleased and hope to welcome you soon again. Best regards Hotel Am Schloss Biebrich

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stairs and parking.
If you don't mind climbing lots of stairs and parking far away, then this is the hotel for you. We were given a room on the top floor, it was so small we couldn't pass each other in the room, and parking was a huge problem. Staff was nice, but I would never stay here again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Hotel in historic building
Nice friendly personnel. Small but comfortable clean rooms. Beautiful view of the Rhine River (not all rooms have a river view) One should be aware that the hotel has no elevator (like many small hotels in Germany).

6/10 Okay

amgad sheded, egypt

its generally a good hotel . the setuaion very good on the river near from bus station 3 to take you to the train station . im not use the resturant yet my booking was without breakfast

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spartan?!
After circling the hotel 3 times before I finally found parking (500m away from the hotel) I entered the hotel and was shown my room. It immediately evoked memories of youth hostels and student dorms. It was tiny, a bed with a rock hard mattress, pillows that don't deserve that name and dust rolling around under the bed. I was tired or else I would've left again right away. But I had to go to bed considering I'd planned an early start the next day. But guess what- no breakfast before 8 on a Saturday. Breakfast was a joke, some stale cereal and little in terms of fruit/healthy choices. Also, the door didn't close properly, it slammed shut every time I went in or out the room- so I guess it was good my room was right by the stairs. The only positive thing is the Rhein right across the street and some restaurants/cafe. But I will never go there again. And it wasn't even cheap.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Picturesque location on Rhine River
Excellent service from front desk lady. Great price in a lovely location. Excellent breakfast (extra). Internet very weak in room, fine in lobby area. Room was small for 2 adults, yet OK for short stay.

8/10 Good

Aaron

Liked: Staff & service
Das Zimmer 56 war zu stark verstaubt z.ab. hinterm Fernseher und beim Bett 1cm Staub Fläche das könnte man Mal reinigen. Beim Treppen Abgang Haut man sich mit der Körpergröße 189 leicht den Kopf an, die Kante ist nicht Gepolstert und nicht Markiert. Auch die Heizung in dem Zimmer 56 könnte man erneuern (Modernisieren) denn diese heizt nicht mehr Klimaneutral. Frühstück war zwar Gut nur die Auswahl zu gering - nur könnte man beim Frühstück achten das man weniger Plastik Kauft? Honig, Marmelade in Glas gibt es ebenso in dieser Größenordnung mit Aluminium Deckel sogar und habe zwar einen Toaster gesichtet aber kein Toastbrot 🤔. Im allgemeinen jedoch der Preisverhältnisen ganz okay ... Nur beim nächsten Aufenthalt suche ich ein besseres Hotel das die ⭐⭐⭐ Sterne verdient hat ich hätte dies aus 1.5 ⭐ eher bewertet im allgemeinen Zustand.
Stayed 4 nights in Dec 2023

6/10 Okay

Peter-Jan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Rooms to small, bathroom extreme small
Stayed 2 nights in Nov 2023

10/10 Excellent

Joachim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Lingge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Heli-Maija

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Joachim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches und hilfsbereites Personal. Auf Wünsche wird individuell eingegangen.
Stayed 1 night in Oct 2023

8/10 Good

Shinya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and suitable for rest. The downside is that there are limited buses to Mainz, making transportation a bit challenging.

8/10 Good

Panagiotis

Stayed 1 night in Sep 2023

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Hubert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundlich.leider kein warmes Wasser in der zweiten Etage.
Stayed 1 night in Apr 2023

8/10 Good

Joachim

Stayed 1 night in Apr 2023

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reichhaltiges Frühstück
Stayed 1 night in Mar 2023

8/10 Good

Josef

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Feb 2023