Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
88% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice for passive relaxation

Posted Jul 4, 2014
Pros: Good location, nice spa, clean and quiet, reasonable value for money but nothing outstanding for a five star hotel. I would recommend it to couples
Cons: stuff could be better
It is quite stupid to ask me about my experience in this hotel in details
4 out of 5
Recommended
for Everyone
by MB from Abuja

Nice hotel at a good location

Posted May 24, 2014
It's really nice hotel and looks a bit traditional or historic. But then it's very expensive, daily Internet is 19 euro which is about $26 for daily Internet....hmm
5 out of 5
Recommended
by A verified traveler

Very classy experience

Posted May 9, 2014 on Hotels.com
Beautiful and comfortable - the best hotel in the area.
5 out of 5
Recommended
for Business Travelers
by Frank

This traveler left a rating score only Posted Apr 6, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Luella from Southern California

Best Hotel in Wiesbaden

Posted Oct 30, 2012
Pros: Convenience of location and the first class service.
Cons: Nothing. Everything was perfect.
Location: Centrally located and walking distance to all shopping, restaurants, and transportation.
Absolutely wonderful. The staff was extremely helpful and every request was accommodated.
5 out of 5
Recommended
by Lucia

A bit expensive, but very nice

Posted Oct 28, 2012 on Hotels.com
Excellent location, high quality room and service. Expensive breakfast
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 1, 2012 on Hotels.com
2 out of 5
by A verified traveler

Ignominiously frozen in the 90's

Posted Sep 14, 2012
Pros: Spa on the top floor with thermal waters
Cons: Furnace room with no air con making it impossible to sleep
Location: Spectacular location - their saving grace.
Offered a nice room overlooking the Casino, but warned we would need to keep window open since there was no aircon. With only 18C overnight we thought that would be fine. But oh my God, it was a furnace overnight and too loud to sleep with windows wide open. At 2:30am we tried to move rooms and were told this was impossible. There was also no fan available, which is incredible - why can't a 5star hotel have enough fans for rooms with no air con. The rooms are dreadfully old fashioned. Not at all 5 star. Luxury from the 90's, they are way way off the mark now compared with our 5 star hotels in Geneva. Pillows are frankly unforgivable. They are feather jokes that just disappear into nothingness when laid upon. The fact that there is no tread mill in the gym is similarly an utter joke. They claim it makes too much noise for rooms beneath... OMG. I get the sense this has become a period drama set, with wonderful staff suffering the Ignominy of being frozen in a 90's world (when Germany was booming). With no investment to upgrade the hotel rooms and some very bad management choices about key features, I am sad to see our honeymoon hotel decline. Oh, and my wife also found the breakfast greasy and poor value.
4 out of 5
Recommended
by Maria

Close to Rhine tours

Posted Jul 13, 2012 on Hotels.com
It was very nice, the city is beautiful, location of the hotel is excellent, no clear concierge,got wrong information from reception. Rooms were big and clean with all the comfort . Excellent gourmet restaurant on the premises.
5 out of 5
Recommended
for Families
by Alghamdi from Saudi Arabia

i will go back to the same hotel next trip

Posted May 29, 2012
they have very nice spa, services and the staff is very helpfull