Ratings based on 453 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Olney, Md

Not bad for the price

Posted Jun 30, 2015
When I got here the power was out , there was a big storm so it wasn't their fault . The power came back on shortly , our rooms were clean and bathrooms too. I don't have any complaints , I'd probably stay here again if I go back to Williamsburg . It wasn't far from Busch gardens and water country USA . There are more than enough places to eat within close proximity. Staff was nice. They even let me print my tickets at the front desk .
Comment from Hotel Management
Jul 5, 2015 by Manager, Hotel Management
Hello Katie, Thank you for your comments about your recent stay with us, I'm glad you were impressed with our services. Indeed, we look forward to welcoming you here at Comfort Inn again. We are pleased that we have met your satisfaction. Thank you for your business.
5 out of 5
Recommended
for Couples
by A verified traveler from Eastern shore of virginia

our stay

Posted Jun 19, 2015
Pros: close to shops
Cons: the breaksfast area was so small
Location: shops.
hotel was easily accessible. the room was very nice. in central part of richmond road.
Comment from Hotel Management
Jul 5, 2015 by Manager, Hotel Management
Hello Annie, Thank you for taking the time to share your excellent remarks following your visit to our hotel I am very pleased that we have sufficed your expectations and earned your perfect rating we hope to see you again.
2 out of 5
by A verified traveler from orlando, fl

Rundown hotel?

Posted Jun 16, 2015
Old rundown hotel, motel wannabe. Ac never got cold. Guest down the hall, had to buy a fan to be able to sleep. Hotel smells like ashtray. Never coming back.
Comment from Hotel Management
Jul 5, 2015 by Manager, Hotel Management
Hello JT, Thank you for your feedback. I am very saddened to hear that we did not achieve our ultimate ambition of surpassing your expectations of hospitality, service and comfort. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.
4 out of 5
Recommended
for Everyone
by A verified traveler from Riverside, CA

Nice room with double beds.

Posted Jun 12, 2015
Clean room, clean bed sheets and pillowcases. Not large rooms but sufficient for our needs (Place to sleep). The mattresses were very comfy. If you're skeptical because of the low price on Expedia it's just a great deal. This room from my understanding norma if you're skeptical because of the low price on Expedia it's just a great deal.
Comment from Hotel Management
Jul 5, 2015 by Manager, Hotel Management
Hello Gene, Thank you for making us your primary choice of hotel during your travels. We are pleased that we had provided you with an overall comfortable stay and we look forward for your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great all around

Posted Jun 9, 2015
Pros: Location, room was clean and tidy, late check in not an issuw
Cons: Extremely slow wi-fi at times.
Location: Around 15 minutes to Busch Gardens and 10 to Colonial attractions. Williamsburg outlets up the road offered good shopping and restaurants
We arrived late at night but the front desk staff was still extremely friendly and welcoming. Room was very clean and comfortable. Location was very convenient for attractions and restaurant. Would definitely stay here again.
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Dear Guest, We welcome and appreciate guests coming in our hotel at any time. Thank you for staying with us. I am glad that we have sufficed your accommodation needs. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

We checked in, went to room and had to leave.

Posted Jun 7, 2015
We got an emergency call from daughter, she was going to emergency room, had to have immediate eye surgery. We did not leave hospital until 3 AM Saturday morning.
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Dear Guest, Thank you for staying with us. I hope you could visit us again on vacation and stay a while longer. We wish your daughter gets well soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Close to everything

Posted Jun 6, 2015
Pros: There were some wall paint falling off near TV and bed but that did not bother.
Cons: Breakfast could be better.
I only stayed there for a night so I cannot tell about room service. The room were clean. plenty of towels. Staff were professional. Check in and Check out was easy and quick.
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Hello Arkar, Thank you for your 1 night stay at our hotel. I am very pleased to know that you were comfortable i the room assigned to you. Please do not hesitate to call our attention on your visit if you need assistance. We have staff to attend our guests at any time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent and affordable

Posted Jun 1, 2015
The rooms appeared to have been recently updated, so that was nice.
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Dear Guest, I am glad that you considered your stay with us a decent hotel experience. Thank you for taking the time to share your thoughts and acknowledgment of our effort to make your stay a fun experience.
4 out of 5
Recommended
for Families
by A verified traveler from Harrisonburg, VA

Nice hotel.

Posted May 31, 2015
Pros: It was very clean. The beds were firm but comfortable. The rooms were spacious.
Cons: The rooms need some minor updates and fresh paint. Bathroom fan was very noisy.
Location: Good location along Rt 60 near shopping and Williamsburg attractions.
The hotel was a good deal for the price we paid. We spent most of our time at local attractions and the hotel was close by and easy to find. Everyone was friendly. We experienced no problems while staying here.
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Hello CD, We appreciate your remarks describing your stay at our hotel a good deal. Thank you for your business and we hope to see you again.
3 out of 5
by A verified traveler from St. Louis, Missouri

Centrally Located.

Posted May 26, 2015
Pros: The hotel was located next to a restaurant that served delicious breakfasts. In addition, the hotel was centrally located and was convenient to the p
Cons: Cleanliness of floors.
Location: Located near hotels, Colonial Williamsburg, William & Mary, other colleges, and prime, as well as, discount shopping.
The experience was satisfactory. However, the ceramic tile was filthy as you stepped out of the elevator on the fifth floor. At no time did it appear mopped during our six (6) night stay. We were disappointed that no refrigerator nor microwave was available in our room for our convenience.
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Hello Dee Dee, I am happy that our location have served convenience to you during your stay. Though I sincerely apologize for the quality of clean failing to meet your approval. This will be called to the attention of our housekeeping and trust that this is corrected. Please do not hesitate to call our attention if you need assistance. Thank you for staying with us.